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Mark Davis
TS/SCI | US Air Force | Quality Engineer Sr
Aurora, CO, United States
Details
Experience:
Served with the 153d CF at Cheyenne Air National Guard Base, WY.
Hold a current TS/SCI security clearance.
2023 : Present
Wyoming Air National Guard
17D- Cybersecurity Officer
2023 :
Lockheed Martin
Software Quality Engineer Sr
Served with the 19 SOPS at Schriever SFB, CO.
Performed space operations monitoring the GPS constellation.
Held a TS/SCI security clearance.
2021 : 2023
US Air Force Reserve
13S- Space Operations Officer
• Saved mission critical IT Project; assumed responsibility halfway through the timeline to ensure software was live prior to open of the new production facility
• Managed 6 figure purchases of hardware and software on IT projects on time and under budget
• Responsible for design, engineering, setup, security and maintenance of internal infrastructure and services
• Developed technical SOPs regarding backups, disaster recovery, virtualization, storage, networking, and all other fundamental support areas
• Created unconventional and creative test cases for system upgrades
• Successfully managed testing of new systems before they were put into production
• Regularly teamed with international co-workers in Germany to solve problems despite time difference barriers
• Provided tier 2 technical escalation support for all IT staff, solved difficult IT problems/tickets rapidly such as failed core infrastructure to critical application faults
• Co-workers and supervisors have complimented my attention to detail and perseverance to deliver results on time
• Prepared project status reports and briefs; successfully disseminate advanced technical information between company administrative teams and operations teams as well as executive leadership
• Earned prestigious awards and company-wide acknowledgement in Core Value areas of Responsibility, Dedication and Thoroughness
• Achieved significant positive efficiency and financial momentum though implementation of new productivity tools and standards
2019 : 2023
Kärcher North America Inc.
Systems Analyst I
• Proactively identified need for and developed standardized defect/failure system for use nationally from scratch; system is still in use today by this department.
• Diagnosed quality problems across multiple systems using a variety of tools (Excel, Access, Visio, SAP) and ensured assigned teams solved issues satisfactorily
• Developed ad-hoc and standardized reports on state of product quality and internal systems nationwide for executives, sometimes in high pressure situations with tight deadlines
• Defined and implemented internal structure, termed goals, standard operating procedures and policies
• Researched and designed solutions by implementing improved services and technologies - optimizing those currently provided. Cross-audited environments for vulnerabilities, misconfigurations hardware problems, performance bottlenecks and documentation faults
• Successfully maintained various quality systems to ensure accurate and reliable data for critical business decisions and processes
• Maintained safety data while also providing ad-hoc reporting
• Created requirements for Safety Software and led review of software companies
• Developed Safety System requirements and maintained data while also providing monthly reporting
• Created standardized defect quality coding for use nationwide
• Created tracking processes for Quality and Safety data
• Represented quality, warranty, and tech services groups during nationwide project to create new system for Quality Data
• Worked with IT in different countries on Quality Data project to ensure smooth launch
• Created workflow for multiple different departments in the Quality Data project
• Created Smartbox site to house Safety data. Used by company nationwide.
• Created requirements for new Safety Software and led review of software companies
2018 : 2019
Kärcher North America Inc.
Quality Systems Analyst
Hold a current TS/SCI security clearance.
2023 : Present
Wyoming Air National Guard
17D- Cybersecurity Officer
2023 :
Lockheed Martin
Software Quality Engineer Sr
Served with the 19 SOPS at Schriever SFB, CO.
Performed space operations monitoring the GPS constellation.
Held a TS/SCI security clearance.
2021 : 2023
US Air Force Reserve
13S- Space Operations Officer
• Saved mission critical IT Project; assumed responsibility halfway through the timeline to ensure software was live prior to open of the new production facility
• Managed 6 figure purchases of hardware and software on IT projects on time and under budget
• Responsible for design, engineering, setup, security and maintenance of internal infrastructure and services
• Developed technical SOPs regarding backups, disaster recovery, virtualization, storage, networking, and all other fundamental support areas
• Created unconventional and creative test cases for system upgrades
• Successfully managed testing of new systems before they were put into production
• Regularly teamed with international co-workers in Germany to solve problems despite time difference barriers
• Provided tier 2 technical escalation support for all IT staff, solved difficult IT problems/tickets rapidly such as failed core infrastructure to critical application faults
• Co-workers and supervisors have complimented my attention to detail and perseverance to deliver results on time
• Prepared project status reports and briefs; successfully disseminate advanced technical information between company administrative teams and operations teams as well as executive leadership
• Earned prestigious awards and company-wide acknowledgement in Core Value areas of Responsibility, Dedication and Thoroughness
• Achieved significant positive efficiency and financial momentum though implementation of new productivity tools and standards
2019 : 2023
Kärcher North America Inc.
Systems Analyst I
• Proactively identified need for and developed standardized defect/failure system for use nationally from scratch; system is still in use today by this department.
• Diagnosed quality problems across multiple systems using a variety of tools (Excel, Access, Visio, SAP) and ensured assigned teams solved issues satisfactorily
• Developed ad-hoc and standardized reports on state of product quality and internal systems nationwide for executives, sometimes in high pressure situations with tight deadlines
• Defined and implemented internal structure, termed goals, standard operating procedures and policies
• Researched and designed solutions by implementing improved services and technologies - optimizing those currently provided. Cross-audited environments for vulnerabilities, misconfigurations hardware problems, performance bottlenecks and documentation faults
• Successfully maintained various quality systems to ensure accurate and reliable data for critical business decisions and processes
• Maintained safety data while also providing ad-hoc reporting
• Created requirements for Safety Software and led review of software companies
• Developed Safety System requirements and maintained data while also providing monthly reporting
• Created standardized defect quality coding for use nationwide
• Created tracking processes for Quality and Safety data
• Represented quality, warranty, and tech services groups during nationwide project to create new system for Quality Data
• Worked with IT in different countries on Quality Data project to ensure smooth launch
• Created workflow for multiple different departments in the Quality Data project
• Created Smartbox site to house Safety data. Used by company nationwide.
• Created requirements for new Safety Software and led review of software companies
2018 : 2019
Kärcher North America Inc.
Quality Systems Analyst
Company:
Wyoming Air National Guard
Spoken Language:
English
About
• 7+ years of Analyst experience; interpreted financial and usage-derived data and reported findings to senior management as well as delivered client presentations.
• Valuable experience with process development and refinement; excellent at issue resolution. Know how to look for patterns in data, which results in appropriate actions.
• Technical experience includes SQL, STK, MySQL, ASP.net; VB.net, HTML, CSS, Command Prompt XML, Java, Microsoft access, Microsoft Word, advanced Excel.
• Social Media experience with Facebook, LinkedIn, Twitter, and WordPress.
• Active security clearance. Please ask what level and I will happily provide once verified, as to avoid security concerns.
Profile Photo
