Mark Foss
Details
Computer Information Systems
Strayer University
1995 : 1999
A.S
Electronic Technology
Community College of the Air Force
1982 : 1990
2022 : Present
Blue Shield of California
Information Security Engineer
• Driver to design and implement a hybrid Microsoft Exchange environment supporting the mailbox migration of over 14,000 mailboxes to Microsoft Exchange Online.
• Integrated Proofpoint email hygiene systems into mail flow and setting up options to use Exchange Online Defender technology. Seamlessly transitioning email flow initially from on-premises centric to cloud centric.
• Implemented Microsoft 365 conditional access policies to Exchange Online mailboxes addressing the nature of cloud client access, application access, and mobile device access.
• Developed remote PowerShell scripting and unattended scripting access for carrying over mail recipient automation tasks into the cloud. Kept automated onboarding and offboarding of users running smoothly during the transition to Microsoft Office 365 cloud.
• Lead support on email archiving and eDiscovery systems necessary to be successful on various compliance and other cases. Recognized by lead investigators to support critical email searches saving BSC in legal costs
• Conduct integration to Exchange Online and Office 365. Implementing many different application registrations into Azure Active Directory.
• Created numerus Microsoft Visio drawings and support documents for email and other messaging systems. Often used by other teams as good examples.
• Act as go-to person for anyone experiencing challenges dealing with messaging services. Always striving to not just know how to fix something, but also how something works, contributing to effective troubleshooting. Known to expedite requests easily and resolve problems quickly.
• Experienced with running virtual machines on VMware ESX and Microsoft Windows Hyper-V. Earned the trust of other support teams allowing him to access systems supported by different teams.
2009 : 2022
Blue Shield of California
Senior Messaging Engineer
Senior Windows systems engineer with emphasis on messaging systems - Microsoft Exchange, Symantec Enterprise Vault, e-Discovery tools, and mobile device management, Primary subject matter expert on Microsoft Exchange systems. Completed an Exchange sever transition for aging infrastructure to new data centers with high availability and site resiliency -supporting about 14,000 mailboxes. Experienced with running systems on VMware ESX hyper-visor and EMC VMAX storage. Migrating archives from EV to EV storage using Archive Shuttle by QuadraPro.
2008 : 2009
Blue Shield of California
Sr. Windows Engineer
Responsible for Global Secure’s corporate infrastructure systems support of 130+ users, laptop and desktop systems, corporate network of six offices across the USA, software development and production server systems that are primarily Microsoft based. Design, Maintenance, and Tier 2 and 3 level support to corporate users.
2006 : 2008
Global Secure Systems
Systems Engineer
IT consultant for small and medium business supporting Windows based systems and networking devices – to include designing a solution, planning, installing and maintenance programs designed for each client. Primarily centered around Windows Small Business Server and managed services.
2006 : 2006
Technify, Inc.
Systems Engineer
Skills
Active Directory, Agile Methodologies, Azure Active Directory, Cloud Administration, Cloud Computing, Cloud Security, Computer Hardware, Computer Security, Data Center, Disaster Recovery, Enterprise Architecture, Enterprise Software, Enterprise Vault, Group Policy, Hosted Microsoft Exchange, Identity and Access Management (IAM), Information Security, Integration, IT Management, IT Operations, Jira, Microsoft Azure, Microsoft Certified Professional, Microsoft Defender, Microsoft Exchange, Microsoft Products, Microsoft Purview, Microsoft SQL Server, Microsoft Technologies, Networking, Powershell, SAN, Security, Security Operations Management, Servers, SharePoint, Symantec Enterprise Vault, System Administration, System Deployment, Technical Support, Troubleshooting, Veritas Enterprise Vault for Microsoft Exchange, Virtualization, VMware, VMware ESX, VMware Infrastructure, VPN, Windows, Windows Server, Windows XP, XP, Operating Systems, Blackberry Enterprise Server, Symantec Enterprise, Blackberry Enterprise, Microsoft Certified, HP, Solaris, Software Development, Testing, IIS, Citrix, ITIL, DNS
About
IT professional with extensive IT and telecommunications systems experience, including software development and software engineering. Primary involvement in IT transformation that was in dire need of modernization to a cloud-first infrastructure. Developed drive and acumen in technology during US Air Force career working in computer communications and software development. Expertise includes:
Microsoft Exchange Server | Exchange Online & Hybrid | Email Search & Compliance
Veritas Enterprise Vault for Exchange | Microsoft Defender & Purview | PowerShell Scripting
Proofpoint (PP) & PP On Demand | Azure Active Directory (AD) Connect
Azure AD App Registrations | Conditional Access & Multifactor Authentication
Root Cause & Corrective Action | SAFe & Agile Methodologies
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