Mark Peterson

Details

Education: Master of Education (M.Ed.)

Educational Technology / Systems Design

University of Hawaii at Manoa

1991 : 1993

B.S.

Industrial Education

Minnesota State University Moorhead

1981 : 1986

Experience: I lead a global team of information security engineers who deliver and support endpoint agent-based, cloud, hybrid, and on-premises security tools.

2022 : Present

Ameriprise Financial, Inc.

Director Information Security - Security Tools

2017 : 2022

Ameriprise Financial Services, Inc.

Senior Manager, Security Infrastructure Management

Joined two existing teams and projects to ensure system implementation met company requirements and organizational goals : multi factor authentication system replacement and a new privileged access management system. I worked with technical leads, IT security management, and IT operations management to provide structure, communication, schedules, and documentation.

Results :

✔ Multi factor system brought into production environment with first set of users migrated

✔ Privileged access management (PAM) system brought into development environment

✔ Policy, guidelines, and procedures

✔ Privileged account passwords being managed for :

      • AD domain accounts

      • Local accounts for Windows, Linux, Cisco, MS SQL, & II

      • Strategy developed for using APIs for applications

2017 : 2017

Bremer Bank (Fulcrum Consulting)

Project Manager, IAM & PAM Systems

Joined an existing project and identity and access governance team using RSA Via to review server operating system access into more than 1500 production servers running Windows, Red Hat Enterprise Linux, AIX, and Solaris operating systems. Created and managed project planning, assisted with analysis for data identification, data collection, data processing, system integration, executive communication, business owner end-user training, program execution, documentation, and progress reporting.

Results :

• Project work was partitioned and organized into phases to overcome barriers in data and resource availability

• Approximately 3% of previously established access was identified as unnecessary and revoked

• Continuous improvement opportunities in configuration standards and processes identified

2016 : 2016

Ameriprise Financial Services, Inc. (contractor through Apex Systems)

Project Manager & Security Business Analyst

Technology Vision and Strategy

★ Led the digital transformation of the college's products, product delivery, and business processes

★ Collaborated at all levels to discover opportunities

★ Purposeful and effective communicator

★ Formally recognized as a trusted advisor and collaborator

IT Service Delivery and Development

★ Delivered best-in-class IT services to 25,000 subscribers

★ Used lifecycle planning, ITIL, DevOps, Agile/Scrum

★ Developed a diverse IT team recognized as the most valuable strength

★ Balanced, risk-based IT security program

Represent Organization

★ Ensured college's interests were included in enterprise IT service plans

★ Active in IT leadership and governance committees

★ Led creation of new enterprise IAM system

1999 : 2016

Inver Hills Community College

CIO/Director of Technology Services

Company: Ameriprise Financial, Inc.

Years of Experience: 35

Skills

Access, Adult Education, Business Process Improvement, Career Counseling, Curriculum Design, Curriculum Development, Distance Learning, E-Learning, Educational Technology, Higher Education, Information Technology, Instructional Design, Instructional Technology, IT Management, IT Security Best Practices, IT Security Operations, IT Security Policies & Procedures, IT Service Delivery, IT Strategy, Leadership, Management, Microsoft Office, Operating Systems, Process Improvement, Program Development, Program Management, Project Management, Project Planning, Public Speaking, Security System Design, Software Documentation, Staff Development, Strategic Planning, Strategy, Student Affairs, Teaching, Team Building, Team Leadership, Training

About

I am an experienced IT leader and director who collaborates to create vision, strategy, and actionable plans to use technology to achieve business goals. My IT management experience includes IT security governance, risk management and compliance, as well as infrastructure, service delivery, business decision support, financial management, personnel management, and portfolio management. I approach my work with enthusiasm and use analysis and planning to design and build effective systems of people, processes and technology.

StrengthsFinder 2.0: Relator, Strategic, Achiever, Learner, Analytical

Email: mnmark24@outlook.com