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Martha Mitovich Leiss
at Citi
Dallas, TX, United States
Details
Education:
Bachelor's degree
Fashion Merchandising/Marketing
Texas Christian University
1980 : 1984
Fashion Merchandising/Marketing
Texas Christian University
1980 : 1984
Experience:
Assist and support the building of a comprehensive and robust roadmap to hire, develop and retain top technical and diverse talent, while creating a pipeline of future cyber security leaders. Program management and finalization of project plans with stakeholders while closely tracking for successful project delivery.
• Attrition & Retention - Analyze attrition and retention data while implementing resolutions resulting in lower financial deficits by reducing expenses of onboarding and fulfillment of vacancies. Collaborate with Talent Acquisition, HR and Recruiting representatives to strategize effective ways of hiring.
• Talent Acquisition - Assist with and support the building of a comprehensive and robust roadmap to hire, develop, and retain top technical and diverse talent, while creating a pipeline of future cyber security leaders.
• CISO Apprentice Program – Management of CISO Apprentice Program; a two-year rotational program providing experience in the different aspects of cyber security at Citi. Lead weekly calls with apprentice team, provide support and mentoring, and enlighten apprentice team on business and soft skills.
• In an ownership model, support and contribute to planning, directing and coordination of day-to-day activities of running multiple programs. Contribute to the development of new initiatives and provide support to workstreams to ensure successful executions. Support program manager while working across all areas of the CISO organization.
• Development and implementation of organization wide career development pathways. Collaborate with regional and global teams and implement the best standards across teams. Specialized in performing project status reporting to program stakeholders. Relationship management of stakeholders for who the career development pathways were created.
• Program Management and finalization of project plans with stakeholders while closely tracking for successful project delivery.
2023 : Present
Citi
Chief Information Security Office People Strategy Program Analyst
Assistant Vice President Training & Quality Coordinator - Global Information Security Awareness & Training - Responsible for coordinating the administrative, operational, analytical and quality-related tasks in support of the Global Information Security Awareness & Training team in the development and delivery of awareness and training programs. Position is critical to the overall organization of the department and to the high quality and success of programs offered.
Tasks include, but not limited to :
• In an ownership model, oversee and manage technical testing of internally developed courses. Oversee translation management of courses.
• Administrative responsibilities including budget coordination, GLMS administration, and exception management.
• Specialize in working the deployment operations with the GLMS to manage the implementation of new courses, update existing courses and retire old courses. GLMS class management, roster management, and metrics management. Registrar for organizational staff and management.
• Oversee the post launch administration and management of intranet site, reports and catalogs; assist with post launch marketing of courses.
• Analyze and resolve Help Desk escalations. Implement effectiveness reviews and contribute to metrics and reporting. Assist with Cyber Academy organization, start up and management of courses and learners.
• Contribute and provide information for audit exams and exercises.
2016 : 2023
Citi
Assistant Vice President IT Project Senior Analyst - Global Information Security
Highly experienced and knowledgeable in the marketing of and disposing of Real Estate Owned (REO) assets. Extremely effective at verbal communication with real estate brokers, private investors and third party vendors. Talent for making effective decisions under challenging conditions, and quickly revising given situations to achieve goals within aggressive time frames. Very comfortable providing regular updates at all levels of executive management, auditors, investors and attorneys.
• In an ownership model, oversee and manage REO accounts, including working knowledge of asset disposition
• Oversee property preservation, asset valuation, property-specific marketing action plans, contract negotiations and audits
• Specialize in working with real estate brokers, foreclosure and closing attorneys, and title/escrow officers to ensure processes are followed
• Specialize in working with private investors to manage and market assets according to investor objectives and guidelines
• Oversee efficient transfer of file to escrow ensuring proper and legal processes are followed to effectively and efficiently close escrow
2008 : 2016
Citi
REO Asset Manager Recovery Analyst - CitiMortgage
• Responsible for the review of ancillary product vendor packages, including GAP insurance providers, extended service providers and credit insurance providers.
• Worked closely with department management and in-house counsel in obtaining proper legal approval of all packages
• Ensured all due diligence was completed thoroughly, accurately and according to policy
• Provided support for field operations origination units in processing and approving soft-add provider packages
• Managed vendor files, form reviews and database maintenance
• Performed regular annual audits on selected providers
2006 : 2008
Citi
Dealer Administration - CitiAuto
• Supported department director and all team members as departmental administrative assistant
• Managed new hire training, online/virtual training platform, and department email box
• Provided support as registrar for organizational employees including management of training class scheduling, enrollment, and employee transcripts inclusive of the required annual compliance training courses.
• Coordinated and managed senior leadership training initiatives including logistical tasks and survey management
• Worked closely with training material vendors, including training material orders and completing regular audits on materials and vendors.
• Acted as Continuity of Business coordinator
2002 : 2006
Citi
Administrative Assistant/Training Coordinator - CitiAuto
• Attrition & Retention - Analyze attrition and retention data while implementing resolutions resulting in lower financial deficits by reducing expenses of onboarding and fulfillment of vacancies. Collaborate with Talent Acquisition, HR and Recruiting representatives to strategize effective ways of hiring.
• Talent Acquisition - Assist with and support the building of a comprehensive and robust roadmap to hire, develop, and retain top technical and diverse talent, while creating a pipeline of future cyber security leaders.
• CISO Apprentice Program – Management of CISO Apprentice Program; a two-year rotational program providing experience in the different aspects of cyber security at Citi. Lead weekly calls with apprentice team, provide support and mentoring, and enlighten apprentice team on business and soft skills.
• In an ownership model, support and contribute to planning, directing and coordination of day-to-day activities of running multiple programs. Contribute to the development of new initiatives and provide support to workstreams to ensure successful executions. Support program manager while working across all areas of the CISO organization.
• Development and implementation of organization wide career development pathways. Collaborate with regional and global teams and implement the best standards across teams. Specialized in performing project status reporting to program stakeholders. Relationship management of stakeholders for who the career development pathways were created.
• Program Management and finalization of project plans with stakeholders while closely tracking for successful project delivery.
2023 : Present
Citi
Chief Information Security Office People Strategy Program Analyst
Assistant Vice President Training & Quality Coordinator - Global Information Security Awareness & Training - Responsible for coordinating the administrative, operational, analytical and quality-related tasks in support of the Global Information Security Awareness & Training team in the development and delivery of awareness and training programs. Position is critical to the overall organization of the department and to the high quality and success of programs offered.
Tasks include, but not limited to :
• In an ownership model, oversee and manage technical testing of internally developed courses. Oversee translation management of courses.
• Administrative responsibilities including budget coordination, GLMS administration, and exception management.
• Specialize in working the deployment operations with the GLMS to manage the implementation of new courses, update existing courses and retire old courses. GLMS class management, roster management, and metrics management. Registrar for organizational staff and management.
• Oversee the post launch administration and management of intranet site, reports and catalogs; assist with post launch marketing of courses.
• Analyze and resolve Help Desk escalations. Implement effectiveness reviews and contribute to metrics and reporting. Assist with Cyber Academy organization, start up and management of courses and learners.
• Contribute and provide information for audit exams and exercises.
2016 : 2023
Citi
Assistant Vice President IT Project Senior Analyst - Global Information Security
Highly experienced and knowledgeable in the marketing of and disposing of Real Estate Owned (REO) assets. Extremely effective at verbal communication with real estate brokers, private investors and third party vendors. Talent for making effective decisions under challenging conditions, and quickly revising given situations to achieve goals within aggressive time frames. Very comfortable providing regular updates at all levels of executive management, auditors, investors and attorneys.
• In an ownership model, oversee and manage REO accounts, including working knowledge of asset disposition
• Oversee property preservation, asset valuation, property-specific marketing action plans, contract negotiations and audits
• Specialize in working with real estate brokers, foreclosure and closing attorneys, and title/escrow officers to ensure processes are followed
• Specialize in working with private investors to manage and market assets according to investor objectives and guidelines
• Oversee efficient transfer of file to escrow ensuring proper and legal processes are followed to effectively and efficiently close escrow
2008 : 2016
Citi
REO Asset Manager Recovery Analyst - CitiMortgage
• Responsible for the review of ancillary product vendor packages, including GAP insurance providers, extended service providers and credit insurance providers.
• Worked closely with department management and in-house counsel in obtaining proper legal approval of all packages
• Ensured all due diligence was completed thoroughly, accurately and according to policy
• Provided support for field operations origination units in processing and approving soft-add provider packages
• Managed vendor files, form reviews and database maintenance
• Performed regular annual audits on selected providers
2006 : 2008
Citi
Dealer Administration - CitiAuto
• Supported department director and all team members as departmental administrative assistant
• Managed new hire training, online/virtual training platform, and department email box
• Provided support as registrar for organizational employees including management of training class scheduling, enrollment, and employee transcripts inclusive of the required annual compliance training courses.
• Coordinated and managed senior leadership training initiatives including logistical tasks and survey management
• Worked closely with training material vendors, including training material orders and completing regular audits on materials and vendors.
• Acted as Continuity of Business coordinator
2002 : 2006
Citi
Administrative Assistant/Training Coordinator - CitiAuto
Company:
Citi
Years of Experience:
22
Skills
Communication, Disposition, FHA, Foreclosures, Investment Properties, Investors, Leases, Management, Property, Property Management, Real Estate, Real Estate Development, Real Estate Economics, Real Estate Transactions, REO, Short Sales
About
Experienced Assistant Vice President Information Technology with a demonstrated history of working in the financial services industry. Skilled in Management, Dispositions, U.S. Federal Housing Authority (FHA), Real Estate Economics, and Investment Properties. Strong information technology professional with a Bachelor's degree focused in Fashion Merchandising/Marketing from Texas Christian University.
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