💻 Maruschka Germain
Details
Cybersecurity and Information Assurance
Western Governors University
2022 : 2024
Associate's degree
Computer Science
Miami Dade College
2020 : 2021
Generation USA
2016 : 2016
Year Up
2013 : 2014
Miami-Dade County
Library Assistant 1
2021 :
Mossé Cyber Security Institute
MRCI - MCSI Remote Cybersecurity Internship
● Discharged, arranged, and shelvesdbooks and other materials for use by library patrons.
● Packed books and materials for delivery to other libraries.
●Translated English to Haitian-Creole.
● Used Polaris to complete library related tasks.
● Emptied book drops and transported books into the branch for processing and re-shelving.
● Read bookshelves to determine improper shelving and missing materials.
2019 : 2022
Miami-Dade County
Library Page
● Provided over the phone support and customer service to over 25 students per day.
● Guided over 100 Continuing Education students through the registration and payment process.
● Proctored 43 CASAS exams for the 6 levels of the English learning program.
● Troubleshooted 43 Windows computers during CASAS exams.
● Referred callers seeking more detailed information or advice to the appropriate department coordinator.
2018 : 2019
Miami Dade College
Information Specialist
● Supervised 20 children ages 5-7 years old.
● Excellent written and verbal communication skills.
● Communicated with about 20 parents/guardians daily regarding the behavior of their children.
2015 : 2015
YMCA of South Florida
After school counselor
Skills
Book Repair, Book Reviews, c#, Cascading Style Sheets (CSS), Children's Books, Computer Hardware, Computer Networking, Computer Repair, Critical Thinking, Customer Service, Cybersecurity, Data Entry, English, flask, Haitian Creole, HTML, Information Security, JavaScript, Leadership, Library Research, Library Services, Management, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Network Administration, Networking, Network Security, Polaris Integrated Library System, PowerPoint, Presentation Skills, Problem Solving, Public Speaking, Python, Research, Shelving, Social Media, Social Networking, Software Installation, Storytelling, Teamwork, Technical Support, Training, Troubleshooting, Typing, Vulnerability Assessment, Working With Children, Writing
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