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Megan Dixon
Chief Operations Officer, Cybersecurity at Cigna
Lake Saint Louis, MO, United States
Details
Experience:
• Enhancing efficiency and effectiveness into the cyber operating model to improve the overall cyber maturity and posture across the enterprise.
• Ensuring alignment and consistency across all critical initiatives which entail chief of staff, business management, and communications-related functions including the evolution of a shared operating model, budget planning and vendor management.
• Identifying and successfully executing forward thinking initiatives within highly matrixed environment.
• Serves as a trusted advisor to the GCISO; Supports the GCISO in building and managing relationships with key stakeholders across the organization.
• Manages projects and key deliverables associated with planning, directing, coordinating and supporting of day-to-day activities on behalf of the GCISO including executive meetings (Board of Directors) and speaker and event support.
• Establishes and maintains a strong partnership with technology and business peers, finance leadership, HR leadership, communications, and other critical internal partners.
• Manages a team of skilled and experienced work delivery professionals performing business operations delivery/execution.
• Strong focus on building a robust talent, culture and communications strategy to increase employee engagement and enablement.
2022 : Present
Cigna
Chief Operations Officer, Cybersecurity
• Accountable for cross-functional collaboration and prioritization of key initiatives across Evernorth that are required as part of a strategic Client Enablement team specifically focusing on Prospecting, New Sales and Retention sales meetings.
• Responsible for thoughtfully and strategically scaling Marketing, Prospecting and Finalist strategies from Express Scripts to all Evernorth brands ensuring buy-in from leadership across organizations and streamlined content support in partnership with Marketing.
• Support the VP of Client Enablement and President of Sales in setting a strategic vision and executing on modern Prospecting, Sales and Renewal initiatives to increase key scorecard metrics based off experience and vast knowledge of the client buying journey and sales operations.
• Collaborate with leadership teams across Evernorth to identify and drive new, innovative projects to effectively organize and simplify complex challenges including strategic consultation on the broad-scale digital transformation with sales tools such as Salesforce CRM, Highspot Marketing automation, Account Based Marketing and LinkedIn social media.
• Manage the Prospecting and Finalist teams by providing ongoing guidance to each of the employees on personal and professional development opportunities to ensure individual, leadership and company goals are met and exceeded.
2021 : 2022
Evernorth Health Services
Senior Director, Client Enablement (formerly Express Scripts)
2018 : 2021
Express Scripts
Senior Director, Client Enablement
• Support the Vice President/General Manager of Sales in establishing a strategic vision and executing on high priority initiatives to increase revenue and reach key scorecard metrics while adhering to a strict budget. Top projects include a complex, multi-year CRM transformation to Salesforce and Pega, establishing a relationship with Gartner (formerly CEB) to customize our buying journey and train on Challenger and partnering with LinkedIn to support the sales directors in their prospecting efforts.
• Manage the prospect, finalist and sales coordinator team providing ongoing guidance to each of the 16 employees on personal and professional development opportunities to ensure individual, leadership and company goals are met and exceeded.
• Further increase win rates of the sales and account management teams through the project management and execution of over 300 meetings annually to bring on new business, maintain current client and consultant satisfaction and retain signature accounts.
• Collaborate with leadership teams across Express Scripts to identify and drive new, innovative projects to effectively organize and improve complex challenges and processes for sales, account management, marketing, training, product, innovation and human resources.
• Support the creation of leadership presentation materials for meetings with the Board of Directors and Senior Staff.
2014 : 2018
Express Scripts
Director, Prospecting and Finalist, Sales
• All responsibilities mentioned below plus : Collaborated cross-functionally to develop and update the sales and marketing corporate strategy focusing on key differentiators and hot topics in the marketplace.
• Direct management of staff members consisting of a production coordinator, graphic designer and project managers.
• Assisted sales, account management and senior staff with ad-hoc projects and presentations.
2012 : 2014
Express Scripts
Senior Manager and Team Lead, Marketing and Corporate Communications
• Ensuring alignment and consistency across all critical initiatives which entail chief of staff, business management, and communications-related functions including the evolution of a shared operating model, budget planning and vendor management.
• Identifying and successfully executing forward thinking initiatives within highly matrixed environment.
• Serves as a trusted advisor to the GCISO; Supports the GCISO in building and managing relationships with key stakeholders across the organization.
• Manages projects and key deliverables associated with planning, directing, coordinating and supporting of day-to-day activities on behalf of the GCISO including executive meetings (Board of Directors) and speaker and event support.
• Establishes and maintains a strong partnership with technology and business peers, finance leadership, HR leadership, communications, and other critical internal partners.
• Manages a team of skilled and experienced work delivery professionals performing business operations delivery/execution.
• Strong focus on building a robust talent, culture and communications strategy to increase employee engagement and enablement.
2022 : Present
Cigna
Chief Operations Officer, Cybersecurity
• Accountable for cross-functional collaboration and prioritization of key initiatives across Evernorth that are required as part of a strategic Client Enablement team specifically focusing on Prospecting, New Sales and Retention sales meetings.
• Responsible for thoughtfully and strategically scaling Marketing, Prospecting and Finalist strategies from Express Scripts to all Evernorth brands ensuring buy-in from leadership across organizations and streamlined content support in partnership with Marketing.
• Support the VP of Client Enablement and President of Sales in setting a strategic vision and executing on modern Prospecting, Sales and Renewal initiatives to increase key scorecard metrics based off experience and vast knowledge of the client buying journey and sales operations.
• Collaborate with leadership teams across Evernorth to identify and drive new, innovative projects to effectively organize and simplify complex challenges including strategic consultation on the broad-scale digital transformation with sales tools such as Salesforce CRM, Highspot Marketing automation, Account Based Marketing and LinkedIn social media.
• Manage the Prospecting and Finalist teams by providing ongoing guidance to each of the employees on personal and professional development opportunities to ensure individual, leadership and company goals are met and exceeded.
2021 : 2022
Evernorth Health Services
Senior Director, Client Enablement (formerly Express Scripts)
2018 : 2021
Express Scripts
Senior Director, Client Enablement
• Support the Vice President/General Manager of Sales in establishing a strategic vision and executing on high priority initiatives to increase revenue and reach key scorecard metrics while adhering to a strict budget. Top projects include a complex, multi-year CRM transformation to Salesforce and Pega, establishing a relationship with Gartner (formerly CEB) to customize our buying journey and train on Challenger and partnering with LinkedIn to support the sales directors in their prospecting efforts.
• Manage the prospect, finalist and sales coordinator team providing ongoing guidance to each of the 16 employees on personal and professional development opportunities to ensure individual, leadership and company goals are met and exceeded.
• Further increase win rates of the sales and account management teams through the project management and execution of over 300 meetings annually to bring on new business, maintain current client and consultant satisfaction and retain signature accounts.
• Collaborate with leadership teams across Express Scripts to identify and drive new, innovative projects to effectively organize and improve complex challenges and processes for sales, account management, marketing, training, product, innovation and human resources.
• Support the creation of leadership presentation materials for meetings with the Board of Directors and Senior Staff.
2014 : 2018
Express Scripts
Director, Prospecting and Finalist, Sales
• All responsibilities mentioned below plus : Collaborated cross-functionally to develop and update the sales and marketing corporate strategy focusing on key differentiators and hot topics in the marketplace.
• Direct management of staff members consisting of a production coordinator, graphic designer and project managers.
• Assisted sales, account management and senior staff with ad-hoc projects and presentations.
2012 : 2014
Express Scripts
Senior Manager and Team Lead, Marketing and Corporate Communications
Company:
Cigna
About
I am a results-oriented, effective leader proficient in driving change cross-functionally at a Fortune 15 company in areas including executive support, sales enablement, client retention, marketing and meeting/event facilitation. With a strong passion for building high-performing teams, I strive to reduce complexity and increase the efficiency and effectiveness of executive leadership teams and their critical initiatives. With exceptional communication and presentation skills I have a demonstrated ability to motivate people and teams while raising performance levels year over year.
With my strong background in identifying and executing strategic projects, I bring a unique blend of creativity and analytical thinking to the table. I thrive in dynamic and fast-paced environments, where I can collaborate with teams across the organization to foster innovation, build strong relationships and deliver exceptional results with an enterprise mindset. By managing budgets, overseeing complex initiatives, and ensuring effective executive messaging, I drive the successful execution of Chief Operations Officer job responsibilities while ensuring alignment with organizational goals.
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