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Melissa Berry, MCSE, ITIL
Information Cyber Security Risk Architect at University of Vermont Medical Center
Montpelier, VT, United States
Details
Education:
Master's degree
Security Operations Management
Champlain College
2020 : 2022
Bachelor's Degree
Internetworking Technology
Strayer University Online
2006 : 2014
A.S.
Computer Systems
Community College of Vermont
2003 : 2005
Champlain College
1998 : 2002
Security Operations Management
Champlain College
2020 : 2022
Bachelor's Degree
Internetworking Technology
Strayer University Online
2006 : 2014
A.S.
Computer Systems
Community College of Vermont
2003 : 2005
Champlain College
1998 : 2002
Experience:
• Develop a complete understanding of a company’s technology and information systems
• Design, build, implement and support enterprise risk systems
• Identify and communicate current and emerging security threats
• Design security architecture elements to mitigate threats and organizational risks as they emerge
• Perform vulnerability testing, risk analyses and security risk assessments
• Identify security and risk design gaps in existing and proposed architectures and recommend changes or enhancements
• Attend and review changes occurring within change management for security implications
• Collaborate with control owners to review, research and test security controls to ensure they behave as expected
• Provide control remediation oversight
• Provide supervision and guidance to the cybersecurity risk team
• Define, implement and maintain corporate security policies and procedures
• Collaborate with teams on security-related incidents and provide support and risk analysis
• Develop, document and execute risk registry management,
• Define, document and communicate information security risks and compliance gaps
• Regularly communicate risk information and priorities to upper management
2022 : Present
The University of Vermont Medical Center
Cybersecurity Risk Architect
• Support external audits (HIPAA, NYDFS, etc.)
• Support internal audits, reviews, and assessments
• Gather evidence, analyze requirements, and coordinate responses to audits and security inquiries
• Manage security findings with business stakeholders across the organization
• Document, review, and manage risk assessments
• Perform regular reviews of systems, and applications for compliance with policies and controls
• Provide general oversight and guidance for information security across the company :
• Interact with business stakeholders to understand the environment, identify potential risks, and communicate concerns
• Effectively communicate security exposures, misuse, or non-compliance situations
• Work with the customer to review and update security policies, processes, and standards
• Assess projects, changes, and general environment controls for security risks and vulnerabilities
• Develop and maintain reports and documentation
• Continually monitor information security controls and processes for effectiveness
2019 :
NTT DATA Services
Information Cyber Security Controls Analyst
* Develops specifications and implements standard procedures and best practices to ensure new and existing systems support the organization's strategic goals.
* Define systems and network requirements based on business requirements, stakeholder requirements, cost and required integration with existing applications, systems or platforms.
* Design system architecture for new or existing systems
* Produce and maintain comprehensive documentation of the Server/Data center Network/Load Balancers/Firewall environments including topology representations, low level documentation, support and end user guides.
* Coordinates, plans and documents vendor requirements and specifications.
* Provides technical leadership to team
* Define methods to improve area operations, efficiency and service to both internal and external customers.
* Maintain integrity and security of servers and systems.
* Identifies, analyzes, and resolves issues prior to system provisioning.
* Provides system/equipment/specialized training and technical guidance.
* Determines system specifications, input/output processes, and working parameters for hardware/software compatibility.
2016 : 2019
NTT DATA Americas
Sr. Systems Professional Infrastructure Build Team Lead
* Designs and defines system architecture for new or existing computer systems.
* Participates in the upgrading of operating systems and design of systems enhancements.
* Provides input for documentation on new or existing systems.
* Develops and conducts tests to ensure systems meet documented user requirements.
* Identifies, analyzes, and resolves operating/hardware system problems.
* Provides system/equipment/specialized training and technical guidance.
* Determines system specifications, input/output processes, and working parameters for hardware/software compatibility.
* Maintains current knowledge of relevant technology as assigned.
* Participates in special projects as required.
2015 : 2016
NTT DATA Americas
Sr. Systems Professional
Provide daily direction and communication to employees so that escalations and incidents are answered in a timely, efficient and knowledgeable manner. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers. Provide statistical and performance feedback and coaching on a regular basis to the team. Be available for employees that experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution. Insure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. Address issues and/or performance problems according to company policy. Assist manager with daily operations to include the development, analyses and implementation of staffing, training, scheduling, and reward/recognition programs. Work as a member of special or on-going projects that are important to area/process improvement. Share continual responsibility for deciding how to manage the employees ensuring tickets and requests are handled efficiently and effectively. Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives. Use appropriate judgment in upward communication regarding customer, department or employee concerns. Manages computers running on one or more operating systems. Maintains the integrity and security of servers and systems. Sets up administrator and service accounts. Maintains system documentation. Coordinates installation and provides backup recovery. Develops and monitors policies and standards of computing resources. Develops, implements, and documents testing strategies. Support of video conferencing and audio/video equipment.
2014 : 2015
Presidio Services Solutions/General Dynamics Information Technology - ITOM
Sr. Systems Administrator –Site Team Lead (Account Management)
• Design, build, implement and support enterprise risk systems
• Identify and communicate current and emerging security threats
• Design security architecture elements to mitigate threats and organizational risks as they emerge
• Perform vulnerability testing, risk analyses and security risk assessments
• Identify security and risk design gaps in existing and proposed architectures and recommend changes or enhancements
• Attend and review changes occurring within change management for security implications
• Collaborate with control owners to review, research and test security controls to ensure they behave as expected
• Provide control remediation oversight
• Provide supervision and guidance to the cybersecurity risk team
• Define, implement and maintain corporate security policies and procedures
• Collaborate with teams on security-related incidents and provide support and risk analysis
• Develop, document and execute risk registry management,
• Define, document and communicate information security risks and compliance gaps
• Regularly communicate risk information and priorities to upper management
2022 : Present
The University of Vermont Medical Center
Cybersecurity Risk Architect
• Support external audits (HIPAA, NYDFS, etc.)
• Support internal audits, reviews, and assessments
• Gather evidence, analyze requirements, and coordinate responses to audits and security inquiries
• Manage security findings with business stakeholders across the organization
• Document, review, and manage risk assessments
• Perform regular reviews of systems, and applications for compliance with policies and controls
• Provide general oversight and guidance for information security across the company :
• Interact with business stakeholders to understand the environment, identify potential risks, and communicate concerns
• Effectively communicate security exposures, misuse, or non-compliance situations
• Work with the customer to review and update security policies, processes, and standards
• Assess projects, changes, and general environment controls for security risks and vulnerabilities
• Develop and maintain reports and documentation
• Continually monitor information security controls and processes for effectiveness
2019 :
NTT DATA Services
Information Cyber Security Controls Analyst
* Develops specifications and implements standard procedures and best practices to ensure new and existing systems support the organization's strategic goals.
* Define systems and network requirements based on business requirements, stakeholder requirements, cost and required integration with existing applications, systems or platforms.
* Design system architecture for new or existing systems
* Produce and maintain comprehensive documentation of the Server/Data center Network/Load Balancers/Firewall environments including topology representations, low level documentation, support and end user guides.
* Coordinates, plans and documents vendor requirements and specifications.
* Provides technical leadership to team
* Define methods to improve area operations, efficiency and service to both internal and external customers.
* Maintain integrity and security of servers and systems.
* Identifies, analyzes, and resolves issues prior to system provisioning.
* Provides system/equipment/specialized training and technical guidance.
* Determines system specifications, input/output processes, and working parameters for hardware/software compatibility.
2016 : 2019
NTT DATA Americas
Sr. Systems Professional Infrastructure Build Team Lead
* Designs and defines system architecture for new or existing computer systems.
* Participates in the upgrading of operating systems and design of systems enhancements.
* Provides input for documentation on new or existing systems.
* Develops and conducts tests to ensure systems meet documented user requirements.
* Identifies, analyzes, and resolves operating/hardware system problems.
* Provides system/equipment/specialized training and technical guidance.
* Determines system specifications, input/output processes, and working parameters for hardware/software compatibility.
* Maintains current knowledge of relevant technology as assigned.
* Participates in special projects as required.
2015 : 2016
NTT DATA Americas
Sr. Systems Professional
Provide daily direction and communication to employees so that escalations and incidents are answered in a timely, efficient and knowledgeable manner. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers. Provide statistical and performance feedback and coaching on a regular basis to the team. Be available for employees that experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution. Insure employees have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level. Address issues and/or performance problems according to company policy. Assist manager with daily operations to include the development, analyses and implementation of staffing, training, scheduling, and reward/recognition programs. Work as a member of special or on-going projects that are important to area/process improvement. Share continual responsibility for deciding how to manage the employees ensuring tickets and requests are handled efficiently and effectively. Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives. Use appropriate judgment in upward communication regarding customer, department or employee concerns. Manages computers running on one or more operating systems. Maintains the integrity and security of servers and systems. Sets up administrator and service accounts. Maintains system documentation. Coordinates installation and provides backup recovery. Develops and monitors policies and standards of computing resources. Develops, implements, and documents testing strategies. Support of video conferencing and audio/video equipment.
2014 : 2015
Presidio Services Solutions/General Dynamics Information Technology - ITOM
Sr. Systems Administrator –Site Team Lead (Account Management)
Company:
The University of Vermont Medical Center
Years of Experience:
19
Skills
Analysis, Business Process Improvement, CCNA, Compliance Management, Computer Security, Customer Service, Hardware, information security, ITIL, IT Security Operations, Microsoft Office, Networking, Operating Systems, Process Improvement, Project Management, Risk Management, Security, Server Management, Software Documentation, Software Installation, Team Leadership, Technical Support, Training, Business Process
About
A motivating, energetic and successful Information Technology professional of a leveraged multi-tier IT infrastructure with effective approaches to system management resulting in the delivery of stellar customer service.
• Proven successful track record with Federal agencies
• Experienced IT leader
• Experienced information security professional
• Experienced multi-tiered leveraged management
• Expert customer service delivery
• Managed 800+ servers
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