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Melissa Friermood
Lead Associate Operations-MOD/Ethical Hacker in Training
Seattle, WA, United States
Details
Education:
CompTIA Security+
Cybersecurity
Thinkful
2022 : 2024
Business Finance
Business Finance
University of Phoenix
2008 : 2014
Atmospheric Science, Business Finance
Cosumnes River College
2004 : 2010
Cybersecurity
Thinkful
2022 : 2024
Business Finance
Business Finance
University of Phoenix
2008 : 2014
Atmospheric Science, Business Finance
Cosumnes River College
2004 : 2010
Experience:
2022 : Present
Thinkful
Cybersecurity Certificate Program
Associate banker supervisor, back up to the branch manager, client servicing including private client, notary public and manage branch operations. I support the branch manager to ensure all branch operations are in compliance and that the branch maintains a satisfactory rating in all their audits. I also work directly with clients with account servicing and over the counter transactions. I train and supervise other associate bankers and constantly work with them to make sure their performance is meeting the firms expectations.
2006 :
JPMorgan Chase & Co.
Lead Associate Operations- MOD
2015 : 2016
JPMorgan Chase & Co.
Lead Operations Specialist
2008 : 2015
JPMorgan Chase & Co.
Sr. Teller
Primarily working in the corporate office front desk, guiding member traffic and responsible for helping members with account servicing. I direct members to the appropriate consultants based on their financial needs and set up appointments. I also handle internal and external appointments with mortgage advisors, financial advisors and BECU executives.
2016 : 2017
BECU
Concierge
Thinkful
Cybersecurity Certificate Program
Associate banker supervisor, back up to the branch manager, client servicing including private client, notary public and manage branch operations. I support the branch manager to ensure all branch operations are in compliance and that the branch maintains a satisfactory rating in all their audits. I also work directly with clients with account servicing and over the counter transactions. I train and supervise other associate bankers and constantly work with them to make sure their performance is meeting the firms expectations.
2006 :
JPMorgan Chase & Co.
Lead Associate Operations- MOD
2015 : 2016
JPMorgan Chase & Co.
Lead Operations Specialist
2008 : 2015
JPMorgan Chase & Co.
Sr. Teller
Primarily working in the corporate office front desk, guiding member traffic and responsible for helping members with account servicing. I direct members to the appropriate consultants based on their financial needs and set up appointments. I also handle internal and external appointments with mortgage advisors, financial advisors and BECU executives.
2016 : 2017
BECU
Concierge
Company:
Thinkful
Years of Experience:
20
Skills
Banking, Branch Banking, Credit, Cross Selling, Customer Service, Finance, Financial Services, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, PowerPoint, Retail Banking, Sales, Team Building, Training
About
16 years in banking. Branch Operations Supervisor/assistant branch manager. Notary Public and going to school to study cybersecurity.
Profile Photo
