Michael Cole
Details
Human Resources Focus
Oklahoma Wesleyan University
2009 : 2011
Bachelor's
Business
Oklahoma Wesleyan University
2007 : 2009
Lead and implement the Assessment and Authorization (A&A) processes under the Risk Management Framework (RMF) for new and existing information systems
Facilitate development of Memorandums of Understanding (MOU), Interconnection Security Agreements (ISA), Risk Acknowledgement Letters (RAL) and support Continuous Monitoring (CONMON)
Supervise configuration management of assigned systems; auditing systems to ensure security posture integrity
Lead staff with assessments and test/analysis data to document state of compliance with security requirements
Conduct risk assessments and investigations, implement appropriate risk mitigations, and coordinate incident response activities
Conduct periodic hardware/software inventory assessments
Collaborate with the appropriate government customers, suppliers, and company personnel to implement protective mechanisms and to ensure understanding of and compliance with cybersecurity requirements
Supervise the development and deployment of program information security for all program systems to meet the program and enterprise requirements, policies, standards, guidelines and procedures
Handle assigned team to facilitate effective execution of Risk Management Framework (RMF)
Lead and perform security compliance continuous monitoring
Coordinate and participate in security assessments and audits
Prepare, review, and present technical reports and briefings
Identify root causes, prioritize threats and recommend and/or implement corrective action
Explore the enterprise and industry for evolving state of industry knowledge and methods regarding information security best practices
2023 : Present
CymSTAR, LLC
Information Systems Security Manager
Single source for all IT and Security Compliance needs for a law firm specializing in property law working on behalf of financial institutions. The Firms systems are subject to Federal Banking Regulations and the added requirements of the individual financial Institutions. This includes Penetration Testing, automated vulnerability scans and audit preparedness.
2017 :
Kivell, Rayment and Francis, P.C.
Information Systems Specialist - Information Security Officer
2022 : 2023
CymSTAR, LLC
Information System Security Officer
Asset Management Account Focal Hardware and Software services for external International clients of IBM
Acted as a single point of contact for the IBM Account team to provide details and data on the assets IBM managed for external customers
Prepared reports and managed the reconciliation of IBM Owned and Customer Owned Databases
Maintained proofs and checklists for audit readiness
Worked with my team to manage the Hardware and Software life cycles for my accounts
Participated in corporate audits and provided account details as requested
2013 : 2017
IBM
Information Technology Service Delivery Manager
End User Services/Site Focal; On-site support for computers and applications for Whirlpool Corporation, Tulsa Division (outsourced from Whirlpool to IBM)
Provide a high level of support and customer service to Whirlpool and IBM customers
Serve as liaison between Whirlpool Corporation Information Systems and the local division staff for projects and day-to-day operations
Provide support to multiple locations in North America using remote tools
Coordinate multiple projects including workstation replacement, server installation and maintenance, network upgrades, and print queue setup and management in an Active Directory environment
On-Call for after-hours and weekend support for issues
2009 : 2013
IBM
Service Support Representative : Specialist
Skills
Active Directory, Administrative Work, Business Process Improvement, Change Management, Client/server, Computer Repair, Copper Cabling, Cross-functional Team Leadership, Customer Service, Help Desk Support, Information Technology, IT Infrastructure Management, IT Infrastructure Operations, Leadership, Lean Manufacturing, Lotus Notes, Management, Microsoft Office, PBX Administration, Process Engineering, Process Improvement, Production Support, Project Management, Project Planning, Remote Administration, Remote Infrastructure Management, Remote Monitoring, Remote User Support, SAP, SAP Support, Servers, Six Sigma, Strategic Planning, Technical Support, Training, Windows 98 through 7
About
I am a collaborative and adaptive professional with strong and varied information systems background. I strive to achieve organizational goals and objectives by translating and communicating complex technical information into easily understood, actionable steps at all user levels. I manage Information Systems Security for a Government contract involving development and management of flight simulators. I also manage IT Security for a law firm that practices in the financial industry and is subject to Federal Banking Regulations and individual requirements for multiple financial institutions. I have an active clearance and work for a DoD contractor implementing and managing Cyber Security requirements for programs managed under the Risk Management Framework (RMF). I have a strong background in audit compliance in a hardware/software role complying with multiple Goverment regulations and requirements.
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