Michael L. Marchesano
Details
Information Technology Management
Western Governors University
2021 : 2022
Bachelor's Degree
Technology Development and Management
St. Petersburg College
2012 : 2015
Certification
Computer and Information Sciences and Support Services
edX
2017 : 2017
Associate’s Degree
General Studies
St. Petersburg College
2012 : 2015
Associate's Degree
Information Technology (IT) Security
St. Petersburg College
2010 : 2012
certifications and to prepare them for careers in the Cybersecurity, IT Support, Computer Networking,
Software and Web Development, and Data Analytics fields.
2023 : Present
Pasco County Schools
Cybersecurity Instructor
My duties include the instruction of students grades 9 – 12 for the preparation of CompTIA industry
certifications and to prepare them for careers in the Cybersecurity, IT Support, Computer Networking,
Software and Web Development, and Data Analytics fields.
2022 : 2023
Pasco County Schools
Cybersecurity Instructor
My duties include the management of a team of technicians by monitoring their ticket coverage, hours worked, and vacation/leave requests. I also provide support to Bookkeepers and the office of Accountability, Research, and Measurement for the Equitrac system and setup of copiers for the county, state, and federal test submissions. I develop training and education for Technology Service Technicians and Resource Management Associates via training material and summer symposium courses. I perform inventory functions for district equipment including the assignment of devices to staff, to schools, and when necessary, the write-up for disposal. Other duties include assisting with prospective new device analysis and the deployment of newly purchased equipment by receiving, inventorying, imaging, and distributing devices to schools, facilities, and departments.
2017 : 2022
District School Board of Pasco County
Technology Services Specialist
My duties included the support to schools for Mac, Windows, iPad, Apple TV, ScreenBeam, printers and copiers. I also provided software support for operating systems, Microsoft Office, and many other software applications. I coached end users on how to use software or perform functions with their computers.
2013 : 2017
District School Board of Pasco County
Technology Services Technician
My duties included the managing and control of team member’s activities through counseling and training. I performed post-closing corrections on files and interviewed and verified the qualifications of new notary and attorney closers. In addition, I performed various IT functions such as computer maintenance, the troubleshooting of email, printing, scanning, e-calendar, e-fax, and IM issues. I also performed technical support via phone and email for closers who had technical difficulties with the retrieving and printing of documents from our website. I also created and maintained the company intranet site.
2009 : 2013
Sunshine Signing Connection, Inc.
Assistant Office Manager
Skills
Agile & Waterfall Methodologies, Agile Leadership, Agile Methodologies, Agile Project Management, Apple Certified Technician, Budgets, Business Ethics, Career Management, Career Path Planning, Cisco Training, Computer Management, Customer Service, Cyber-security, DevOps, Investment Properties, Kanban, Leadership, Leading Meetings, Lean Six Sigma, Management, Managing Project Budgets, Microsoft Certified Professional, Microsoft Excel, Microsoft Office, Microsoft Operating Systems, Microsoft Project, Microsoft Training, Microsoft Word, Notary Public, Organizational Culture, PowerPoint, Problem Solving, Project Leadership, Project Management, Project Management Body of Knowledge (PMBOK), Project Scheduling, Project Sponsorship, Public Speaking, Real Estate, Requirements Management, Residential Homes, Retrospectives, Scrum, Server Management, Six Sigma, Staff Development, Strategic Planning, Team Management, Title Services, Windows Remote Desktop
About
Hello, I am an Information Services Professional with over fifteen years of management experience. I have earned a Master of Science degree in Information Technology Management and several industry certifications in technology. I also have several other degrees, one of them being a degree in Paralegal Studies which has given me excellent communication, research, and presentation skills. You will find me to be a very detailed and hardworking individual that can work well either independently or within group settings. I am the type of person who loves to learn new things and who enjoys a challenge. You can count on me to go the extra mile!
Profile Photo
