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Michael Poff
Christian. Husband. Father. INFOSEC Leader.
Grand Rapids, MI, United States
Details
Education:
Master of Business Administration - MBA
Data Visualization
Calvin University
2023 : 2025
Bachelor of Science - BS
Cyber Defense
Davenport University
2015 : 2019
Data Visualization
Calvin University
2023 : 2025
Bachelor of Science - BS
Cyber Defense
Davenport University
2015 : 2019
Experience:
2023 : Present
Calvin University
Associate Director of Information Security
2023 : 2023
Calvin University
Security Engineer
• Design and develop technical and administrative solutions in pursuit of SOC-2 certification.
• Oversee daily operations of all network and endpoint security systems organization wide including firewalls, HIPDS/HIPS, NIDS/NIPS, endpoint protection, and mobile device management.
• Handle identity and access management (IAM) organization wide.
• Design and maintain security information and event management (SIEM) solution.
• Respond to security incidents as they occur.
2022 : 2023
TrackCore, Inc.
Technical Operations Security Engineer
• Redesigned information security program from the ground up centered around HIPAA/HITECH and NIST SP 800-53 that achieved 90% or higher compliance rates in internal audits.
• Designed application security program resulting in a complete elimination of high-risk vulnerabilities, and 40% reduction in medium/low risk vulnerabilities.
•Improved phishing awareness program resulting in an average 3% or lower click-rate company-wide.
2018 : 2022
TrackCore, Inc.
Technical Operations Analyst
• Performed day to day helpdesk operations for a managed service provider client base including over 50 clients, and 500 endpoints.
• Managed all client technology projects with wide ranging scopes.
• Performed Tier 1, Tier 2, and Tier 3 support of Windows 7, 8, and 10 workstations; Windows Server 2008, 2012(R2), and 2016 servers; Office 365; 3CX VoIP phone systems; and CISCO, and Ubiquiti Networking.
2017 : 2018
ZBx Technology
Lead Helpdesk Engineer
Calvin University
Associate Director of Information Security
2023 : 2023
Calvin University
Security Engineer
• Design and develop technical and administrative solutions in pursuit of SOC-2 certification.
• Oversee daily operations of all network and endpoint security systems organization wide including firewalls, HIPDS/HIPS, NIDS/NIPS, endpoint protection, and mobile device management.
• Handle identity and access management (IAM) organization wide.
• Design and maintain security information and event management (SIEM) solution.
• Respond to security incidents as they occur.
2022 : 2023
TrackCore, Inc.
Technical Operations Security Engineer
• Redesigned information security program from the ground up centered around HIPAA/HITECH and NIST SP 800-53 that achieved 90% or higher compliance rates in internal audits.
• Designed application security program resulting in a complete elimination of high-risk vulnerabilities, and 40% reduction in medium/low risk vulnerabilities.
•Improved phishing awareness program resulting in an average 3% or lower click-rate company-wide.
2018 : 2022
TrackCore, Inc.
Technical Operations Analyst
• Performed day to day helpdesk operations for a managed service provider client base including over 50 clients, and 500 endpoints.
• Managed all client technology projects with wide ranging scopes.
• Performed Tier 1, Tier 2, and Tier 3 support of Windows 7, 8, and 10 workstations; Windows Server 2008, 2012(R2), and 2016 servers; Office 365; 3CX VoIP phone systems; and CISCO, and Ubiquiti Networking.
2017 : 2018
ZBx Technology
Lead Helpdesk Engineer
Company:
Calvin University
Years of Experience:
15
Skills
Application Security, Compliance Management, Customer Service, Data Visualization, Data Wrangling, Information Security, Linux System Administration, Management, Network Security, Office 365 Administration, Personnel Security, Physical Security, Risk Management, Security Assertion Markup Language (SAML), Small Team Management, Voice over IP (VoIP), Windows Server
About
I am an Information Security leader with a passion for growing and shaping the profession and those who comprise it toward excellence. I believe excellence is not bred, it's trained. As a leader, my vow is to always do what is right for my team, the profession, and the organization. In that order. The better we are as defenders, the better we are able to defend.
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