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Michelle Pomlade’
Group program Manager - Cybersecurity Transformation T-Mobile
Bothell, WA, United States
Details
Experience:
Partnering across all lines of business to ensure cyber security becomes a mindset and is embraced from end to end. Creating program charters and roadmaps, enabling visibility to organization OKR alignment. Passionate on creating a highlevel of trust cross organizationally to become a best in class cyber security organization.
2015 : Present
T-Mobile
Group Program Manager - Cybersecurity Transformation Office
Project Manager with a creative flare, excellent communication skills, ability to influence business and technical leaders in a dynamic environment and proven ability to be a problem solver. Constantly lead initiatives across the company, delivering innovative capabilities and services to customers in an agile environment.
I draw on exemplary, critical thinking, and problem solving skills. I have a passion for creating truly sustainable and extendable systems. I enjoy new challenges. I am innovative, creative, self-directed and a great team player, who has extensive experience with a variety of methodologies. I drive towards a continuous, and collaborate way to effectively communicate with cross-functional business and software development teams to solve problems and implement new solutions.
I am viewed by leadership as a trusted advisor/consultant who utilizes in depth industry, business and/or technical knowledge and expertise to lead and deliver capabilities that are key to success. I create and ensuring metrics are identified and achieved as well as function as the voice of the customer to ensure that the intent of the business value is achieved.
2012 : 2015
Contractor at T-Mobile
Sr. Project Manager - Engineering
Currently working as a preferred consultant at T-Mobile for Ciber under the lights on portfolio. This includes projects involving building infrastructure, back office support, information technology and application support team as well as front line assistance for retail stores, partnering with engineering, retail, and service desk teams to ensure successful continued operations at T-Mobile.
2014 : 2014
Ciber
EIT Sr. Project Manager
Move from SR.Project Manager to SR. Project Manager 3 in less than 6 months due to outstanding performance and productivity.
Successfully completed data center upgrades, including but not limited to rack and row builds, instillation of new network cabling, mechanical builds and battery replacements.
Outstanding collaboration on projects involving Legal, marketing, CTIA, FCC, IT, and executive Leadership.
Hands on experience in managing multiple cross functional teams : , Marketing, IT, Supply Chain, Retail care, Puerto Rico distribution centers, Customer Care reps, Legal, FCC, CTIA, Engineering, and Finance.
Successfully updated the supply chain forward and reverse logistics to allow for faster turnaround time and greater customer satisfaction.
Sought to continually improve the communication between teams and improved processes for successful collaboration between stakeholders.
2012 : 2013
Ciber
Sr. Project Manager III
Brought on board as an expert on budgets with Multimillion dollar projects.
Selected to take on high visibility and high value projects with aggressive time line, due to proven track record of success
Succeeded in delivering third party software upgrades enterprise wide across T-Mobile.
Delivered on time and on budget while working with multiple cross functional teams, both onshore and offshore.
Improved the intake processes for the Enterprise Project Office by updating out dated processes documents.
Successfully completed data center upgrades, including but not limited to rack and row builds, instillation of new network cabling, mechanical builds and battery replacements.
Outstanding collaboration on projects involving Legal, marketing, CTIA, FCC, IT, and executive Leadership.
Hands on experience in managing multiple cross functional teams : , Marketing, IT, Supply Chain, Retail care, Puerto Rico distribution centers, Customer Care reps, Legal, FCC, CTIA, Engineering, and Finance.
Successfully updated the supply chain forward and reverse logistics to allow for faster turnaround time and greater customer satisfaction.
Sought to continually improve the communication between teams and improved processes for successful collaboration between stakeholders.
2012 : 2013
T-Mobile, SR
Project Manager
2015 : Present
T-Mobile
Group Program Manager - Cybersecurity Transformation Office
Project Manager with a creative flare, excellent communication skills, ability to influence business and technical leaders in a dynamic environment and proven ability to be a problem solver. Constantly lead initiatives across the company, delivering innovative capabilities and services to customers in an agile environment.
I draw on exemplary, critical thinking, and problem solving skills. I have a passion for creating truly sustainable and extendable systems. I enjoy new challenges. I am innovative, creative, self-directed and a great team player, who has extensive experience with a variety of methodologies. I drive towards a continuous, and collaborate way to effectively communicate with cross-functional business and software development teams to solve problems and implement new solutions.
I am viewed by leadership as a trusted advisor/consultant who utilizes in depth industry, business and/or technical knowledge and expertise to lead and deliver capabilities that are key to success. I create and ensuring metrics are identified and achieved as well as function as the voice of the customer to ensure that the intent of the business value is achieved.
2012 : 2015
Contractor at T-Mobile
Sr. Project Manager - Engineering
Currently working as a preferred consultant at T-Mobile for Ciber under the lights on portfolio. This includes projects involving building infrastructure, back office support, information technology and application support team as well as front line assistance for retail stores, partnering with engineering, retail, and service desk teams to ensure successful continued operations at T-Mobile.
2014 : 2014
Ciber
EIT Sr. Project Manager
Move from SR.Project Manager to SR. Project Manager 3 in less than 6 months due to outstanding performance and productivity.
Successfully completed data center upgrades, including but not limited to rack and row builds, instillation of new network cabling, mechanical builds and battery replacements.
Outstanding collaboration on projects involving Legal, marketing, CTIA, FCC, IT, and executive Leadership.
Hands on experience in managing multiple cross functional teams : , Marketing, IT, Supply Chain, Retail care, Puerto Rico distribution centers, Customer Care reps, Legal, FCC, CTIA, Engineering, and Finance.
Successfully updated the supply chain forward and reverse logistics to allow for faster turnaround time and greater customer satisfaction.
Sought to continually improve the communication between teams and improved processes for successful collaboration between stakeholders.
2012 : 2013
Ciber
Sr. Project Manager III
Brought on board as an expert on budgets with Multimillion dollar projects.
Selected to take on high visibility and high value projects with aggressive time line, due to proven track record of success
Succeeded in delivering third party software upgrades enterprise wide across T-Mobile.
Delivered on time and on budget while working with multiple cross functional teams, both onshore and offshore.
Improved the intake processes for the Enterprise Project Office by updating out dated processes documents.
Successfully completed data center upgrades, including but not limited to rack and row builds, instillation of new network cabling, mechanical builds and battery replacements.
Outstanding collaboration on projects involving Legal, marketing, CTIA, FCC, IT, and executive Leadership.
Hands on experience in managing multiple cross functional teams : , Marketing, IT, Supply Chain, Retail care, Puerto Rico distribution centers, Customer Care reps, Legal, FCC, CTIA, Engineering, and Finance.
Successfully updated the supply chain forward and reverse logistics to allow for faster turnaround time and greater customer satisfaction.
Sought to continually improve the communication between teams and improved processes for successful collaboration between stakeholders.
2012 : 2013
T-Mobile, SR
Project Manager
Company:
T-Mobile
About
Seasoned Program and Project Professional. 27+ years of telecommunication experience. Successfully delivered initiatives (projects and programs) in all aspects of the organization, including but not limited to - Software and application changes, data center and network build outs, cybersecurity defense and threat hunting, legal and regulatory compliance, process improvements, and operational excellence.
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