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Mike Stallings
Director of Technology and Information Security
Grosse Pointe Woods, MI, United States
Details
Experience:
Recruited, trained, and mentored a global team of technical professionals.
Successfully delivered a secure enterprise architecture supporting 10000+ users in 6 countries utilizing data center facilities, and cloud technologies including VMWare, EMC, Cisco, and Azure.
Deployed, and bi-annually test disaster recovery plans for all critical systems.
Strategically manage a $1.6 million budget saving GRI $200,000 from 2021 to 2022.
Led efforts to implement a global IT support structure supporting a weekly volume of 400+ tickets while considering cultural and regional requirements.
Responsible for the management of all software, hardware, licensing, and 3rd party service assets.
Managed business operations, infrastructure, and development efforts to provide a framework for information security, cyber security, compliance, and privacy for GRI global operations.
Perform a risk analysis role identifying risk types, classifying data, mapping data communication flows, and controls implementation.
Implemented regulatory controls for GDPR, CCPA, and IDPB for all countries where GRI operates.
Developed a defense in depth cybersecurity model to comply with risk management policies for endpoint protection, perimeter defense, monitoring, segmentation, and host-based firewalls.
Deployed IAM controls with active directory services for Azure and on-premises systems incorporating MFA technology and least privilege/zero trust restrictions.
Maintain a mandatory computer security awareness program.
Deployed SIEM logging technology to understand and respond to anomalies in system baselines.
Created an event management process by defining alert thresholds for incidents and problem tickets and a communication/responsibilities matrix for GRI IT, data owners, and leadership.
Created and deployed a formalized incident response plan.
Developed an incident communication plan with clearly defined roles and types of communications delivered to data owners, leadership, and customers.
2020 : Present
Geometric Results, Inc.
Director of Technology and Information Security
Championed global operations and infrastructure teams responsible for the management and continuous improvement of 3 data centers, 53 offices, and 46 team members throughout APMEA, EU, and the Americas.
Strategically managed 2 separate budgets consisting of £2.5 million and $1.5 million respectively.
Reduced operational costs through the management of targeted technology replacement, and license management reducing budgetary concerns.
Hybridized the MSX global infrastructure including data center facilities in Detroit, London, and Cologne utilizing Nutanix hyper-converged infrastructure, PaaS, Azure, and AWS cloud solutions.
Directed budgeting, planning, and discovery for mergers and acquisitions of IT operations and infrastructure.
Successfully delivered the transition and closure of 4 organization-wide IT infrastructures into the MSX global footprint.
Architected the integration of acquired regional operations teams in the EU, UK, US, and APAC with an eye to ensuring the retainment of intellectual property and talent that benefited MSX business operations.
Developed global standards for ITSM processes; Incident and problem management and change management.
Restructured the end-user technology department from a focus on local market support to a global outlook with first, second, and third-line support processes and escalation paths.
Replaced antiquated phone systems with a global cloud-based VoIP solution.
Responsible for NIST framework domains 1, 4, and 5.
Provided security around the asset management lifecycle, provisioning, and EOL.
Implemented and maintained a defense-in-depth cybersecurity model, mitigation efforts, and cryptography standards for all system, site, and facilities compliance.
Maintained and improved the company's IAM posture through centralized asset control with AzureAD, federation services, ADManager, Okta, and strict identity provisioning/de-provisioning.
Maintained a robust security operations posture with a disaster recovery capability.
2017 : 2020
MSX International
Director of Global IT Operations and Infrastructure
Managed on-prem and offshore teams effectively addressing quality, cost, communication, culture, and other issues that arise from a highly dynamic multicultural team structure.
Worked with business stakeholders in the development and execution of budget initiatives for the enterprise infrastructure including cost/benefits analysis, capital expenditure, and team/vendor management.
Led the planning and execution of strategic goals within the deployment and management of new technologies for data center hardware and software with Nutanix hyper-converged infrastructure, Cisco, VMWare, and Citrix virtualization components for the Airline's multimillion-dollar data centers and transnational infrastructure.
Managed the Airline’s 24/7 365 production infrastructure including flight ops, maintenance, and stations.
Collaboratively worked with partners towards successful implementation of PCI and SOX compliance processes and audit strategies leading to ROC qualification.
Oversaw all infrastructure cybersecurity including data center compliance, airport station network security, change management, disaster recovery, and patch management.
Continually improved identity management strategies through policy review, monitoring, and user asset provisioning with a mandate of least privilege and implicit authorization.
Led the infrastructure team in all security operation testing and compliance requirements around disaster recovery, change management, and incident response.
Responsible for disaster recovery planning and implementation including hot/warm site design and build out, impact analysis, tiered application recovery identification and design, threat analysis, recovery response planning, and ongoing testing and business partner training.
2015 : 2017
Spirit Airlines
Sr. Manager IT Operations/Infrastructure
Developed and administered the Airline’s 24/7 365 production data center environment including 386 physical servers, a HA Hyper-V cluster, and a HA XenServer environment.
Led both an engineering and operation team responsible for all tier 1, tier 2, and tier 3 applications critical to the daily operations of the Airline including; Citrix XenApp, SAP, Exchange, SQL, and AD infrastructure.
Provided 24/7 365 level 3 user support for the Citrix virtual application delivery environment to 89 airport stations, 8 maintenance hubs, 5 reservation centers and Spirit Operations Centers in North America, Central America, South America and the Caribbean.
2012 : 2015
Spirit Airlines
Manager IT Production Infrastructure/Systems and Network Administration
Managed, supported, and administered the systems and networking environment for multiple diverse clients in both the private and public sectors.
Planned, implemented, and documented a diverse technology set including; Cisco, Windows, Linux, and Citrix technologies, Active Directory, VMWare, and Hyper-V virtualization and Exchange collaborative services.
Worked with stakeholders, vendors and departmental teams to develop and constantly adjust a measurable IT infrastructure road map leading to established, stable and redundant systems that created value and utility for clients.
Performed network design, hardware and software procurement, and resource deployment based on requirements of business-critical processes.
Consulted and designed business continuity plans for both corporate and public organizations which included; Insurance audits, stakeholder discovery interviews, disaster recovery run book; hot site design and implementation, security auditing, data protection and recovery schemes, recovery timelines, and departmental SLAs.
Designed and applied BCP/DR training and trials to determine technology and user deficiencies then implemented corrective actions to ensure recovery success.
Worked continually with clients to improve and adjust the living BCP/DRP to ensure it met the client’s needs as they grew and changed.
2001 : 2012
Stallings Consulting, LLC.
Business Continuity Planning and Virtualization Consulting
Successfully delivered a secure enterprise architecture supporting 10000+ users in 6 countries utilizing data center facilities, and cloud technologies including VMWare, EMC, Cisco, and Azure.
Deployed, and bi-annually test disaster recovery plans for all critical systems.
Strategically manage a $1.6 million budget saving GRI $200,000 from 2021 to 2022.
Led efforts to implement a global IT support structure supporting a weekly volume of 400+ tickets while considering cultural and regional requirements.
Responsible for the management of all software, hardware, licensing, and 3rd party service assets.
Managed business operations, infrastructure, and development efforts to provide a framework for information security, cyber security, compliance, and privacy for GRI global operations.
Perform a risk analysis role identifying risk types, classifying data, mapping data communication flows, and controls implementation.
Implemented regulatory controls for GDPR, CCPA, and IDPB for all countries where GRI operates.
Developed a defense in depth cybersecurity model to comply with risk management policies for endpoint protection, perimeter defense, monitoring, segmentation, and host-based firewalls.
Deployed IAM controls with active directory services for Azure and on-premises systems incorporating MFA technology and least privilege/zero trust restrictions.
Maintain a mandatory computer security awareness program.
Deployed SIEM logging technology to understand and respond to anomalies in system baselines.
Created an event management process by defining alert thresholds for incidents and problem tickets and a communication/responsibilities matrix for GRI IT, data owners, and leadership.
Created and deployed a formalized incident response plan.
Developed an incident communication plan with clearly defined roles and types of communications delivered to data owners, leadership, and customers.
2020 : Present
Geometric Results, Inc.
Director of Technology and Information Security
Championed global operations and infrastructure teams responsible for the management and continuous improvement of 3 data centers, 53 offices, and 46 team members throughout APMEA, EU, and the Americas.
Strategically managed 2 separate budgets consisting of £2.5 million and $1.5 million respectively.
Reduced operational costs through the management of targeted technology replacement, and license management reducing budgetary concerns.
Hybridized the MSX global infrastructure including data center facilities in Detroit, London, and Cologne utilizing Nutanix hyper-converged infrastructure, PaaS, Azure, and AWS cloud solutions.
Directed budgeting, planning, and discovery for mergers and acquisitions of IT operations and infrastructure.
Successfully delivered the transition and closure of 4 organization-wide IT infrastructures into the MSX global footprint.
Architected the integration of acquired regional operations teams in the EU, UK, US, and APAC with an eye to ensuring the retainment of intellectual property and talent that benefited MSX business operations.
Developed global standards for ITSM processes; Incident and problem management and change management.
Restructured the end-user technology department from a focus on local market support to a global outlook with first, second, and third-line support processes and escalation paths.
Replaced antiquated phone systems with a global cloud-based VoIP solution.
Responsible for NIST framework domains 1, 4, and 5.
Provided security around the asset management lifecycle, provisioning, and EOL.
Implemented and maintained a defense-in-depth cybersecurity model, mitigation efforts, and cryptography standards for all system, site, and facilities compliance.
Maintained and improved the company's IAM posture through centralized asset control with AzureAD, federation services, ADManager, Okta, and strict identity provisioning/de-provisioning.
Maintained a robust security operations posture with a disaster recovery capability.
2017 : 2020
MSX International
Director of Global IT Operations and Infrastructure
Managed on-prem and offshore teams effectively addressing quality, cost, communication, culture, and other issues that arise from a highly dynamic multicultural team structure.
Worked with business stakeholders in the development and execution of budget initiatives for the enterprise infrastructure including cost/benefits analysis, capital expenditure, and team/vendor management.
Led the planning and execution of strategic goals within the deployment and management of new technologies for data center hardware and software with Nutanix hyper-converged infrastructure, Cisco, VMWare, and Citrix virtualization components for the Airline's multimillion-dollar data centers and transnational infrastructure.
Managed the Airline’s 24/7 365 production infrastructure including flight ops, maintenance, and stations.
Collaboratively worked with partners towards successful implementation of PCI and SOX compliance processes and audit strategies leading to ROC qualification.
Oversaw all infrastructure cybersecurity including data center compliance, airport station network security, change management, disaster recovery, and patch management.
Continually improved identity management strategies through policy review, monitoring, and user asset provisioning with a mandate of least privilege and implicit authorization.
Led the infrastructure team in all security operation testing and compliance requirements around disaster recovery, change management, and incident response.
Responsible for disaster recovery planning and implementation including hot/warm site design and build out, impact analysis, tiered application recovery identification and design, threat analysis, recovery response planning, and ongoing testing and business partner training.
2015 : 2017
Spirit Airlines
Sr. Manager IT Operations/Infrastructure
Developed and administered the Airline’s 24/7 365 production data center environment including 386 physical servers, a HA Hyper-V cluster, and a HA XenServer environment.
Led both an engineering and operation team responsible for all tier 1, tier 2, and tier 3 applications critical to the daily operations of the Airline including; Citrix XenApp, SAP, Exchange, SQL, and AD infrastructure.
Provided 24/7 365 level 3 user support for the Citrix virtual application delivery environment to 89 airport stations, 8 maintenance hubs, 5 reservation centers and Spirit Operations Centers in North America, Central America, South America and the Caribbean.
2012 : 2015
Spirit Airlines
Manager IT Production Infrastructure/Systems and Network Administration
Managed, supported, and administered the systems and networking environment for multiple diverse clients in both the private and public sectors.
Planned, implemented, and documented a diverse technology set including; Cisco, Windows, Linux, and Citrix technologies, Active Directory, VMWare, and Hyper-V virtualization and Exchange collaborative services.
Worked with stakeholders, vendors and departmental teams to develop and constantly adjust a measurable IT infrastructure road map leading to established, stable and redundant systems that created value and utility for clients.
Performed network design, hardware and software procurement, and resource deployment based on requirements of business-critical processes.
Consulted and designed business continuity plans for both corporate and public organizations which included; Insurance audits, stakeholder discovery interviews, disaster recovery run book; hot site design and implementation, security auditing, data protection and recovery schemes, recovery timelines, and departmental SLAs.
Designed and applied BCP/DR training and trials to determine technology and user deficiencies then implemented corrective actions to ensure recovery success.
Worked continually with clients to improve and adjust the living BCP/DRP to ensure it met the client’s needs as they grew and changed.
2001 : 2012
Stallings Consulting, LLC.
Business Continuity Planning and Virtualization Consulting
Company:
Geometric Results, Inc.
About
Director level IT professional with global enterprise IT operations/infrastructure experience and proven track record of implementing and managing cutting edge technologies that meet critical business needs while reducing budgetary concerns.
Problem-solver with ability to resolve technology issues, provide for system enhancements, develop business processes, define, and implement strategic solutions in a high pressure and dynamic environment.
Strong interpersonal, written, and verbal communicator who delivers technology projects, and maintains collaborative relationships with development teams, PMO, vendors and business partners on a global scale.
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