Miro Georgiev
Details
Information Technology, Mathematics
Plovdiv University
2004 : 2008
Hometap
Director of IT and Information Security
■ Owner of helpdesk support. Responsible for a geo-diverse team of 5+ IT Engineers
■ Responsible for business systems, implementation, security, maintenance
■ Responsible for security audits : ISO 27001, SOC 2, and GDPR, CCPA compliance
■ Owner of Jamf Pro and macOS management and support for 500+ devices.
■ Successfully implemented key company projects : Full Disk Encryption, MDM, BYOD policies, Security policies, MFA, SAML 2.0 SSO implementation
■ Owner of A/V Infrastructure and support, SIP, H323, Zoom Rooms. Responsible for company-wide offsites
■ Deployed and configured DLP, CASB+, Web Filters, EDR solutions
■ Office migrations pre and post COVID-19, built offices from the ground up
2017 : 2022
Persado
Director, Enterprise IT
■ Main technology point of contact for a fast-paced startup with 100+ employees
■ Lead on Wireless, VOIP, ISP infrastructure upgrades
■ Provided backup Salesforce administration for Marketing, integrated Marketo
■ Deployed cloud-based products such as Dropbox, Office 365, Confluence, Slack
2014 : 2017
Kinetic Social
Technology Services Manager
■ Support for a fast-paced OS X/ Windows based Ad Agency with 600+ employees
■ Exclusive support for Executive, New Business, and Accounting teams
■ Responsible for company-wide encryption and hardware deployment projects
2013 : 2014
Hill Holliday
Desktop Engineer
■ Service Desk / Tier I and Tier II support for 5000+ staff, faculty, and students. Assistance for classrooms, conferences, and high-profile events. Imagining, configuring, migrating data for 300+ computers
2011 : 2013
Simmons University
Technology Support Analyst
Skills
A/V System Design, Active Directory, Adobe Creative Cloud, Adobe Creative Suite, Audio-Visual Production, Casper Suite, Cloud Applications, Computer Hardware, CSS, CSS3, Customer Service, Customer Support, Events Coordination, Google Apps, Graphic Design, Help Desk Support, HTML, Information Technology, Integration, ITIL, IT Management, IT Service Management, Keynote, Microsoft Exchange, Microsoft Office, Networking, OS X, Project Management, Remote Desktop, Servers, Social Media, Software Installation, Sound Reinforcement, Start-ups, Technical Support, Technology Management, Troubleshooting, Vendor Management, Vendor Relations, Web Design, Windows 7, Windows Server, Windows Vista, Windows XP, XP
About
■ Hands-on IT Director with 10+ years of experience.
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