Naomi DeGraft
Details
Information Technology
Middle Georgia State University
2023 : 2025
Master of Science - MS
Information Technology
Kennesaw State University
2020 : 2022
Bachelor of Business Administration - BBA
Computer Information Systems
Georgia State University - J. Mack Robinson College of Business
2014 : 2019
Associate of Science - AS
Business Adminstration
Georgia State University
2014 : 2017
• Establish comprehensive accurate reports and presentations for executive by using PowerBI & Tableau.
• Analyze in web application vulnerabilities (OWASP, TOP 10, SANS, NIST) to review secure code to find exposures and recommend security improvements.
• Demonstrated experience working with SAST, DAST assessment using tools like Nike S@S.
2022 : Present
Nike
Information Security Engineer
• Review the architecture of features and engage with analysts and developers to ensure the proposed solutions.
• Collect information and document bugs with the R&D Engineering team for product issues impacting clients through JIRA. Build process or troubleshooting documentation in Confluence (Knowledge Base).
• Test payment systems including card payment terminals and card data schemes.
• Perform symmetric and asymmetric encryption testing- On-Guard (P2PE), TransArmor, TDES, RSA devices loading followed by smoke, functional, and regression testing.
2022 : 2023
Ingenico
Software QA Engineer
• Provided technical documentation related to PCI DSS and GDPR. Work with policies and procedures to address security risk and requirements to clients.
• Maintained technical knowledge to advise customers on the setup, function, and operations of Ingenico products and solutions. (Terminal Applications and Parameter related)
• Consulted with clients regarding integration, implementation, and deployment of Ingenico solutions, enabling faster go-to-market solutions.
• Trained internal and external contacts with technical issues related to EMV certification and configuration.
2020 : 2022
Ingenico Group
Technical Service Engineer
• Setup and configured new employee workstations, including hardware, software, and peripheral devices.
• Developed and managed project plans while providing status updates to management.
• Ordered computers and other devices that are needed within inventory for internal users.
• Educated and communicated security awareness to users and new employees.
• Assisted employees across multiple locations with daily computer troubleshooting, software installs, virus scans, and email issues via Microsoft Teams and TeamViewer.
• Maintained and administrated with group policy, permissions, distribution group creation
2020 : 2020
Romanoff Renovations
Systems and Support Specialist
• Performed hands-on fixes at the desktop level, including install and upgrading software, hardware, implementation file backups, and configuring systems and application.
• Assisted users with resetting, unlocking accounts, and information change through Active Directory.
• Configured new workstations and printers for new staff.
• Conducted IT information sessions during orientations for new employees.
• Provided Tier I and Tier II remote and on-site support - LAN/WLAN/Hardware/Software
2019 : 2020
Insight
IT Support Analyst
Skills
Accounting, Active Directory, Computer Hardware Troubleshooting, Computer Information Systems, Customer Service, Cybersecurity, Data Analysis, Data Entry, EMV, Information Technology, JavaScript, Jira Service Desk, Leadership, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, MySQL, NoSQL, Payment Card Industry Data Security Standard (PCI DSS), Professional Services, Python (Programming Language), Quality Assurance, REST APIs, Software Development Life Cycle (SDLC), Software Testing
About
I am a highly motivated professional looking to expand on my knowledge and experience in a career. I love to learn and apply myself 100%. My goal is to develop professionally and personally so that I can be a significant contributor to the success of a business. My objective is to grow within a company by using my experience and education while improving my skills in an innovative environment