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Neil Jones
Button masher, question asker, not typically a bow tie wearer.
United States
Details
Education:
CPE
Engineering
North Carolina State University
1996 : 2007
Engineering
North Carolina State University
1996 : 2007
Experience:
2022 : Present
AT&T Cybersecurity
Principal - Cybersecurity
I run Splunk queries and copy and paste things from Excel into Notepad and from Notepad into Outlook.
2019 : 2022
Cisco
Threat Hunting Analyst
2017 : 2019
AT&T
Principal - Technology Security
• In-depth problem determination and troubleshooting of customer network, network hardware, and firewall policy issues using packet capture, syslog, and firewall log analysis
• Troubleshooting multiple networking devices such as Cisco routers and switches, Cisco IronPort, Cisco PIX/ASA, Juniper, Palo Alto and Checkpoint firewalls, cloud based Fortinet firewalls, and AT&T Secure Email Gateway service (Proof Point)
• Coordinating between customers, vendors, and AT&T personnel to arrange troubleshooting sessions and for hardware/cabling replacement
• Documenting interactions with customers and customer changes with high quality and sufficient detail to ensure smooth transfer of issues between shifts and teams
2015 : 2017
AT&T
Network Security Engineer
• Managing and troubleshooting customer network issues
• Troubleshooting multiple networking devices such as Cisco routers and switches, Cisco IronPort, Cisco (PIX/ASA), Juniper and Checkpoint firewalls, and network based firewalls (Fortinet)
• Troubleshooting customer issues with AT&T Secure Email Gateway service
• Coordinating with customers, vendors, and AT&T personnel to troubleshoot issues and for parts replacement
• Resolving customer reported and automatically generated trouble reports
• Speaking with customers reporting network issues and gathering information from customers to aid troubleshooting
2015 : 2015
AT&T
Security Monitor
AT&T Cybersecurity
Principal - Cybersecurity
I run Splunk queries and copy and paste things from Excel into Notepad and from Notepad into Outlook.
2019 : 2022
Cisco
Threat Hunting Analyst
2017 : 2019
AT&T
Principal - Technology Security
• In-depth problem determination and troubleshooting of customer network, network hardware, and firewall policy issues using packet capture, syslog, and firewall log analysis
• Troubleshooting multiple networking devices such as Cisco routers and switches, Cisco IronPort, Cisco PIX/ASA, Juniper, Palo Alto and Checkpoint firewalls, cloud based Fortinet firewalls, and AT&T Secure Email Gateway service (Proof Point)
• Coordinating between customers, vendors, and AT&T personnel to arrange troubleshooting sessions and for hardware/cabling replacement
• Documenting interactions with customers and customer changes with high quality and sufficient detail to ensure smooth transfer of issues between shifts and teams
2015 : 2017
AT&T
Network Security Engineer
• Managing and troubleshooting customer network issues
• Troubleshooting multiple networking devices such as Cisco routers and switches, Cisco IronPort, Cisco (PIX/ASA), Juniper and Checkpoint firewalls, and network based firewalls (Fortinet)
• Troubleshooting customer issues with AT&T Secure Email Gateway service
• Coordinating with customers, vendors, and AT&T personnel to troubleshoot issues and for parts replacement
• Resolving customer reported and automatically generated trouble reports
• Speaking with customers reporting network issues and gathering information from customers to aid troubleshooting
2015 : 2015
AT&T
Security Monitor
Company:
AT&T Cybersecurity
Years of Experience:
18
Skills
C, C++, Debugging, Decision-Making, Design Thinking, Eclipse, Embedded Software, Embedded Systems, Incident Handling, Incident Response, Linux, Product Development, Programming, Software Development, Software Engineering, Strategic Thinking, TCL, TCP/IP, Test Automation, Testing, Visual Studio
About
Experienced Network Security Engineer with a demonstrated history of working in the telecommunications industry. Strong information technology professional skilled in Embedded Software, Test Automation, TCL, Visual Studio, and Internet Protocol Suite (TCP/IP).
Profile Photo
