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Nicole Rolley-Gilliam
Specialist, Information Security Operations
Maplewood, NJ, United States
Details
Education:
Finance
Drexel University's LeBow College of Business
Drexel University's LeBow College of Business
Experience:
2022 : Present
Prudential Financial
Specialist, Information Security Operations
Enthusiastic, reliable and detailed oriented executive assistant with over five years’ experience supporting C-Level executives. Demonstrated strengths include :
• Strong communication skills (written & oral); comfortable in communicating at all levels
• Excellent organizational skills
• Prioritizes work assignments
• Attention to detail, high level of initiative and motivation
• High level of integrity and can maintain discretion in handling confidential information
• Creative team player as well as able to work independently through own initiative
Executive Assistant to the IT Chief Operating Officer :
• Organizes and maintains complex calendar of executive on a daily basis
• Prepare and submits expense vouchers to Accounts Payable for processing and reconcile any
errors/discrepancies between voucher and credit card bills
• Organizes and handles registrations, hotel, and general travel arrangements for offsite meetings,
conventions, conferences and seminars
• Arranges domestic and international travels
• Handles all necessary international travel forms need (visa/passport)
• Arranges, complies and creates materials for staff meetings
• Schedule complex meetings and logistics with internal and external participants
• Privy to, and maintain confidence in, highly sensitive, confidential information pertaining to the
business
• Ensure executives are prepared for meetings with appropriate material and technology set up
2020 : 2022
Prudential Financial
Executive Assistant to IT Chief Operating Officer
Enthusiastic, reliable and detailed oriented executive assistant with over five years’ experience supporting C-Level executives. Demonstrated strengths include :
•Strong communication skills (written & oral); comfortable in communicating at all levels
• Excellent organizational skills
• Prioritizes work assignments
• Attention to detail, high level of initiative and motivation
• High level of integrity and can maintain discretion in handling confidential information
• Creative team player as well as able to work independently through own initiative
Executive Assistant to the Chief Customer Officer :
• Organizes and maintains complex calendar of executive on a daily basis
• Prepare and submits expense vouchers to Accounts Payable for processing and reconcile any
errors/discrepancies between voucher and credit card bills
• Organizes and handles registrations, hotel, and general travel arrangements for offsite meetings,
conventions, conferences and seminars
• Arranges domestic and international travels
• Handles all necessary international travel forms need (visa/passport)
• Arranges, complies and creates materials for staff meetings
• Serves as lead and mentee to the Executive Assistants in the Customer Office
• Monitor and manage executive’s email to ensure all communications are addressed
• Schedule complex meetings and logistics with internal and external participants
• Privy to, and maintain confidence in, highly sensitive, confidential information pertaining to the
business
• Ensure executives are prepared for meetings with appropriate material and technology set up
2015 : 2020
Prudential Financial
Executive Assistant to Chief Customer Officer
Provide administrative support to SVP in the Service Delivery Organization in Group Insurance. Handled multiple projects simultaneously under tight deadlines. Demonstrated strong customer-focused skills handling a variety of customer issues. Very flexible, dependable and proactive team player. Responsible for the day-to-day operations of the department, providing both business and personal support to the SVP.
2014 : 2015
Prudential Financial
Executive Assistant Office Manager
Provided administrative support to SVP in the Staffing organization in Corporate HR; department consist of approximately 60 people in 10 locations. Handled multiple projects simultaneously under tight deadlines. Demonstrated strong customer-focused skills handling a variety of customer and candidate issues. Dependable and proactive team member. Coordinated logistic, invites, mailings and tracking responses for conferences and larger events.
Assisted Diversity Recruiting to prepare pre-conference materials/coordinating schedules for local and national conferences
Helped manage and implement Diversity events focused on experienced and campus level recruitment;
Worked with recruiting team/business units to identify job postings and candidates for onsite interviews
Worked with the Talent Acquisition System (Taleo) to review and create job postings, candidate status and able to utilize the full system.
Attended local and national recruiting conferences (coordinate hotel room blocks, registration, transportation, team dinners)
Assisted with and attended local and national diversity recruiting conferences (National Society of Hispanic MBAs, National Black MBA Association, etc.)
2007 : 2014
Prudential Financial
Human Resource Associate
Prudential Financial
Specialist, Information Security Operations
Enthusiastic, reliable and detailed oriented executive assistant with over five years’ experience supporting C-Level executives. Demonstrated strengths include :
• Strong communication skills (written & oral); comfortable in communicating at all levels
• Excellent organizational skills
• Prioritizes work assignments
• Attention to detail, high level of initiative and motivation
• High level of integrity and can maintain discretion in handling confidential information
• Creative team player as well as able to work independently through own initiative
Executive Assistant to the IT Chief Operating Officer :
• Organizes and maintains complex calendar of executive on a daily basis
• Prepare and submits expense vouchers to Accounts Payable for processing and reconcile any
errors/discrepancies between voucher and credit card bills
• Organizes and handles registrations, hotel, and general travel arrangements for offsite meetings,
conventions, conferences and seminars
• Arranges domestic and international travels
• Handles all necessary international travel forms need (visa/passport)
• Arranges, complies and creates materials for staff meetings
• Schedule complex meetings and logistics with internal and external participants
• Privy to, and maintain confidence in, highly sensitive, confidential information pertaining to the
business
• Ensure executives are prepared for meetings with appropriate material and technology set up
2020 : 2022
Prudential Financial
Executive Assistant to IT Chief Operating Officer
Enthusiastic, reliable and detailed oriented executive assistant with over five years’ experience supporting C-Level executives. Demonstrated strengths include :
•Strong communication skills (written & oral); comfortable in communicating at all levels
• Excellent organizational skills
• Prioritizes work assignments
• Attention to detail, high level of initiative and motivation
• High level of integrity and can maintain discretion in handling confidential information
• Creative team player as well as able to work independently through own initiative
Executive Assistant to the Chief Customer Officer :
• Organizes and maintains complex calendar of executive on a daily basis
• Prepare and submits expense vouchers to Accounts Payable for processing and reconcile any
errors/discrepancies between voucher and credit card bills
• Organizes and handles registrations, hotel, and general travel arrangements for offsite meetings,
conventions, conferences and seminars
• Arranges domestic and international travels
• Handles all necessary international travel forms need (visa/passport)
• Arranges, complies and creates materials for staff meetings
• Serves as lead and mentee to the Executive Assistants in the Customer Office
• Monitor and manage executive’s email to ensure all communications are addressed
• Schedule complex meetings and logistics with internal and external participants
• Privy to, and maintain confidence in, highly sensitive, confidential information pertaining to the
business
• Ensure executives are prepared for meetings with appropriate material and technology set up
2015 : 2020
Prudential Financial
Executive Assistant to Chief Customer Officer
Provide administrative support to SVP in the Service Delivery Organization in Group Insurance. Handled multiple projects simultaneously under tight deadlines. Demonstrated strong customer-focused skills handling a variety of customer issues. Very flexible, dependable and proactive team player. Responsible for the day-to-day operations of the department, providing both business and personal support to the SVP.
2014 : 2015
Prudential Financial
Executive Assistant Office Manager
Provided administrative support to SVP in the Staffing organization in Corporate HR; department consist of approximately 60 people in 10 locations. Handled multiple projects simultaneously under tight deadlines. Demonstrated strong customer-focused skills handling a variety of customer and candidate issues. Dependable and proactive team member. Coordinated logistic, invites, mailings and tracking responses for conferences and larger events.
Assisted Diversity Recruiting to prepare pre-conference materials/coordinating schedules for local and national conferences
Helped manage and implement Diversity events focused on experienced and campus level recruitment;
Worked with recruiting team/business units to identify job postings and candidates for onsite interviews
Worked with the Talent Acquisition System (Taleo) to review and create job postings, candidate status and able to utilize the full system.
Attended local and national recruiting conferences (coordinate hotel room blocks, registration, transportation, team dinners)
Assisted with and attended local and national diversity recruiting conferences (National Society of Hispanic MBAs, National Black MBA Association, etc.)
2007 : 2014
Prudential Financial
Human Resource Associate
Company:
Prudential Financial
Years of Experience:
26
Skills
Account Reconciliation, Applicant Tracking Systems, Communication, Cyber Security Risk, Employee Benefits, Employee Relations, Event Planning, HR Policies, Human Resources, Interviews, Key Performance Indicators, Leadership, Lotus Notes, Microsoft Excel, Microsoft Office, Office Management, Onboarding, Organization Skills, PeopleSoft, PowerPoint, Problem Solving, Program Evaluation and Review Technique (PERT), Resume Writing, Security Risk, Talent Acquisition, Talent Management, Taleo, Teamwork, Technology Risk, Time Management
About
Over 15 years experience in office management, executive administration and travel coordination.
Throughout my career, I have worked with many industries and senior level functions.
Ability to work independently, strong communication skills, both written and verbal.
Team player and interact with others
Detailed-orientated
Multi-tasker
Office relocations/logistics
Expense Management
Domestic and international travel planner
Event planning
Diversity conference coordinator
Profile Photo
