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Octavia Cady
Information Security Risk Analyst, GSEC, GCIH
Lusby, MD, United States
Details
Education:
Bachelor of Arts (BA)
Organizational Communication, General
Keuka College
2006 : 2010
Organizational Communication, General
Keuka College
2006 : 2010
Experience:
2022 : Present
Booz Allen Hamilton
Information Security Risk Analyst
Troubleshoot office issues, escalating incidents, and utilize conflict management skills to defuse problems that arise between clients and staff while simultaneously managing client records and administrative functions, including the creation and tracking of daily reports, schedule management, making phone calls to clients, financial statements and assisting with medical exams as required. Promote community relations through social media posts and client welcome/condolence cards as well as utilizing practice management software Idexx Cornerstone and client communication platform PetDesk.
2015 :
Dunkirk Animal Hospital
Receptionist
2022 : 2022
Disk Enterprise Solutions, Inc. (DESI)
Computer User Support Specialist Junior
Communicated non-technical explanations of technical medical diagnoses, treatment options and report progress to pet owners in a sensitive manner and provided efficient administrative and schedule management to maximize income through efficient use of business resources on a rotating on-call schedule.
2014 : 2015
Paw Prints Animal Hospital
Veterinary Technician
Managed adoption process for over 20 animals at any given time at satellite adoption location, requiring excellent time and task management; performed screening of potential adopters via formal interview and application reporting process utilizing interpersonal communication and personal judgement; provided daily care for animals, including those with special needs; and handled administrative paperwork and medical records maintenance.
2013 : 2014
Last Chance Animal Rescue
Adoption Counselor/Kennel Assistant
Booz Allen Hamilton
Information Security Risk Analyst
Troubleshoot office issues, escalating incidents, and utilize conflict management skills to defuse problems that arise between clients and staff while simultaneously managing client records and administrative functions, including the creation and tracking of daily reports, schedule management, making phone calls to clients, financial statements and assisting with medical exams as required. Promote community relations through social media posts and client welcome/condolence cards as well as utilizing practice management software Idexx Cornerstone and client communication platform PetDesk.
2015 :
Dunkirk Animal Hospital
Receptionist
2022 : 2022
Disk Enterprise Solutions, Inc. (DESI)
Computer User Support Specialist Junior
Communicated non-technical explanations of technical medical diagnoses, treatment options and report progress to pet owners in a sensitive manner and provided efficient administrative and schedule management to maximize income through efficient use of business resources on a rotating on-call schedule.
2014 : 2015
Paw Prints Animal Hospital
Veterinary Technician
Managed adoption process for over 20 animals at any given time at satellite adoption location, requiring excellent time and task management; performed screening of potential adopters via formal interview and application reporting process utilizing interpersonal communication and personal judgement; provided daily care for animals, including those with special needs; and handled administrative paperwork and medical records maintenance.
2013 : 2014
Last Chance Animal Rescue
Adoption Counselor/Kennel Assistant
Company:
Booz Allen Hamilton
Years of Experience:
12
Skills
Customer Experience, Customer Service, Cyber Defense, Cybersecurity, GCIH, Group Communication, GSEC, Human Resources, Incident Handling, Interpersonal Skills, John the Ripper, Meterpreter, Microsoft Office, NMAP, Organizational Communication, Payroll, Public Relations, Public Speaking, Recruiting, Skilled Multi-tasker, smbclient, Task Management, Tcpdump, Team Leadership, Teamwork, Videography, Vulnerability Assessment, Vulnerability Scanning, Organizational, Workers Compensation
Profile Photo
