Preeti Malhotra
Details
The University of Texas at Austin
2022 : 2022
Bachelor’s Degree
Sociology
Florida Atlantic University
Bachelor’s Degree
Psychology
Florida Atlantic University
Medicine
Medical University of Silesia
•Diagnose and resolve hardware and software issues, escalating complex problems to appropriate teams when necessary.
•Conduct user training sessions to enhance end-user proficiency with applications and systems, leading to increased productivity and reduced support requests.
•Collaborate with cross-functional teams to identify and implement process improvements, resulting in streamlined workflows and enhanced service delivery.
•Render support to clients in resolving network connectivity issues, encompassing troubleshooting of Wi-Fi configurations, VPN setups, and general network troubleshooting.
2023 : Present
Legacy Community Health
IT Admin - Help Desk Support
Provide guidance, advice, and support.
Educate individuals on how to stay safe online.
Stay up to date on the latest security threats and vulnerabilities and provide resources to help others stay informed.
2023 :
Freelance
Cybersecurity Coach
• Achieved a client retention rate of 90% through the cultivation and maintenance of strong client relationships.
• Proactively identified and recruited highly qualified candidates, resulting in a 15% increase in the number of successful placements.
• Maintained a candidate satisfaction rate of 95% by ensuring a positive and efficient experience throughout the recruitment process.
2017 : 2018
NURSES Etc STAFFING
Senior Full Desk Healthcare Recruiter
• Generated $500 million in revenue impact by ensuring candidate quality and fit.
• Led a recruitment team of twelve to successfully fill 75+ open positions within a 12-month period.
• Achieved a client satisfaction rate of 95% by delivering a high level of service and exceeding client expectations.
2015 : 2017
AMN Healthcare
Senior Recruiter and Talent Advisor - Workforce Solutions, RPO
FORMERLY TIVA HEALTHCARE, LLC
• Developed and maintained a talent pipeline of 200+ candidates through diverse recruitment methods.
• Successfully placed 35+ candidates within a 6-month period, meeting or exceeding defined service and performance criteria.
• Consistently met reporting deadlines by submitting daily metrics data (KPIs) as per the outlined applicant tracking system (ATS) or customer relationship management (CRM).
2014 : 2015
Envision Healthcare LLC
Recruiter
Skills
Active Directory, Analytical Skills, Bash, Communication, Cybersecurity, Cyber Threat Hunting (CTH), Cyber Threat Intelligence (CTI), Data Privacy, Electronic Medical Record (EMR), Firewalls, Healthcare, Healthcare Management, Incident Management, Incident Response, Information Security, Information Technology, Internet Protocol Suite (TCP/IP), Leadership, Linux, Malware Analysis, Medical Education, Metasploit, Microsoft Azure, Microsoft Office, Nessus, Networking, Network Security, NIST, Nmap, Operating Systems, OWASP, Penetration Testing, Powershell, Project Management, Remote Desktop Protocol (RDP), Risk Assessment, Risk Management, Security Information and Event Management (SIEM), Security Operations, Service-Level Agreements (SLA), Social Engineering, Splunk, Team Management, Teamwork, U.S. Health Insurance Portability and Accountability Act (HIPAA), Vulnerability, Vulnerability Assessment, Vulnerability Management
About
I protect organizations from attack.
I have always had a passion for technology. From a young age, I tinkered around with the Apple Macintosh and continued to expand my knowledge of computers. Recently, I completed a cybersecurity bootcamp, but I did not stop there. I continued to learn and enhance my skills through various courses and webinars, including Tryhackme, Hackthebox, Haiku, and more. My goal now is to apply my knowledge and work as a Cybersecurity Analyst or Project Manager. I possess transferable skills from my experience in recruiting, including attention to detail, analytical thinking, communication skills, problem-solving abilities, and knowledge of compliance, which can all be applied to cybersecurity. If you have any questions or wish to learn more about cybersecurity, feel free to connect with me and follow my posts.