R. Brent Green
Details
Project Management
The George Washington University
2001 : 2002
Bachelor of Business Administration (B.B.A.)
Information Systems
Georgia College & State University
1992 : 1997
Eurofins US Clinical Diagnostics
Director Information Security
Direct all aspects of IT for comprehensive clinical genetic testing laboratory. Leads application development, architecture, project management, systems administration, and support teams. Directly accountable for project and business results for IT projects. Direct hiring and management responsibilities for all internal and contracted IT resources. Final decision making authority on all IT matters and solutions including vendor choices and vendor management.
2015 : 2020
Eurofins EGL Genetics
Director of Information Technology
Manage end user support, application development, and systems administration for Department of Human Genetics, School of Medicine.
2005 : 2015
Emory University
Senior Manager, Information Technology
Managed university central end user support and system administration teams.
2005 : 2005
Georgia College & State University
Manager, Campus IT Support Services
Working on the IBM global account, managed IBM Global Services projects through all phases of project lifecycle with accountability for project timelines, budget, and quality. Successfully led projects to completion including global (US, EMEA, AP, and LA) transition of incident management platform from mainframe based tn3270 system to browser based platform, global rollout of Trend Micro antivirus platform on Domino servers, and global wireless handheld device pilot.
Provided third level worldwide support and managed application deployment services for Lotus Notes and Domino in use at IBM. Envisioned, designed, coded, and oversaw deployment of Lotus Notes application that allowed global second level support teams to analyze server crash core dumps for offending stack traces and match them up with similar occurrences across geographies. Usage of this program directly resulted in faster problem identification, better metrics to support priority ranking of top problems, quicker escalation to development, and faster testing and deployment of fixes.
1998 : 2004
IBM
Advisory Project Manager / Principal Engineer
Skills
Active Directory, Analysis, Architecture, Business Analysis, Business Process, Business Process Improvement, Cloud Computing, Database Administration, Databases, Data Center, Disaster Recovery, HTML, Incident Management, Information Technology, Integration, ITIL, ITIL v3 Foundations Certified, IT Management, IT Operations, IT Service Management, IT Strategy, Leadership, Linux, Management, Microsoft Exchange, Microsoft SQL Server, Network Administration, Operating Systems, PMO, PMP, Process Improvement, Requirements Analysis, Servers, Service Delivery, Service Management, Software Project Management, Solution Architecture, SQL, System Administration, Systems Analysis, Team Leadership, Technical Support, Troubleshooting, Unix, Vendor Management, Virtualization, Visio, VMware, Windows, Windows Server
About
Innovative IT leader with 30 years of experience creating and leading people through organizational change by applying a people-first approach in designing, delivering, and supporting best of breed solutions that contribute to both business and individual success.
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