Rafael A Matouk

Risk & Vulnerability Management | Strategic Planning & Execution | Cross-functional Collaboration | Cybersecurity

Fort Lauderdale, FL, United States

Details

Education: Masters Degree

Cybersecurity

SANS Technology Institute

2024

Bachelor's degree

Cybersecurity

Champlain College

Experience: Enhance skills of top systems administrators and information assurance specialists’ team to align with Army IT transformation strategy. Modernize and provide technical solutions for remote capabilities and cloud migration. Determine effectiveness of detective controls and coverage for South Atlantic Regional Network Enterprise Center as well as improve operational performance. Lead vulnerability management and modernization efforts throughout organization by addressing and resolving complex security issues. Cultivate valuable relationships with mission partners. Facilitate project execution, impediment tracking, and metric reporting to key leadership/stakeholders by leading cross-divisional collaboration and educating scrum/agile project management methods. Effectively communicated efforts with both technical and non-technical staff with the ability to translate complex technical concepts in a way decision makers can understand.

• Achieved 98 to 99% daily compliance rate through implementation of auditing and remediation programs supported by McAfee and ELK SIEM for log/threat analysis.

• Developed and implemented Zero-Trust virtual desktop infrastructure (VDI) for 20k users across the region by deploying VMware Horizon 8 solutions Regionally.

• Generated technical roadmaps for executive office and headquarters for transformation strategy and security plans, while identifying costs and ensuring operation within budget.

• Ensured timely software distribution and compliance enforcement for 25K devices across region by rebuilding information assurance vulnerability management (IAVM) program at network enterprise center.

• Implemented and automated processes to minimize security incidents by regularly assessing system vulnerabilities, proactively monitoring, and generating alerts for flagged systems.

• Familiarity with Splunk and Elastic Stack.

• Used Nessus to perform scheduled scans or integrate with other systems to receive real-time vulnerability alerts.

2020 : Present

US Army

Senior Information Security Engineer

Supported IT service delivery contract by directing a team of nine system administrators and three information assurance specialists. Utilized O365 to establish dedicated communication channels improving incident detection and resolution times. Regularly assessed systems for vulnerabilities using various scanning techniques to proactively identify threats in the environment. Educated and mentored employees on reporting suspicious events in the environment and ensuring effective baselines were established for our endpoints. Cultivated strong relationships with stakeholders and provided regular progress updates on project timelines and risks.

• Delivered Tier III assistance for all enterprise services hosted by RNEC, including hardware and software support, and vulnerability analysis, detection, and remediation.

• Attained optimum outcomes and positive feedback from stakeholders by addressing and resolving potential issues.

• Tracked customer-generated tickets via Remedy/ServiceNow totaling over 2K tier III tickets per month for server team.

Here are the highlights of this career :

• Increased client satisfaction and renewed contract by supporting IT service delivery contracts.

• Delivered Tier III assistance for all enterprise services hosted by RNEC, including hardware and software support, and vulnerability analysis, detection, and remediation.

• Attained optimum outcomes and positive feedback from stakeholders by addressing and resolving potential issues.

• Implemented modernization efforts and redundancies across all critical service delivery servers, ensuring minimal customer interruption during organizational maintenance windows.

• Tracked customer-generated tickets via Remedy/ServiceNow totaling over 2K tier III tickets per month for server team.

• Ensured domain-joined devices complied with hardening requirements, while applying information assurance vulnerability management program at Fort Eustis.

2019 : 2020

Kūpono Government Services LLC

Principal IT Analyst

Operated seven (7) tactical systems deployed by the Marine Corps providing air traffic control services to forward operating units. Performed system administration for Windows, Linux, and VMware components as well as network administration to Cisco devices. Position evolved into a vulnerability management role in 2014 focusing on information security and data integrity for the tactical system. Became an instructor for the platform in 2017 achieving a designation of Master Instructor at Marine Corps Communication Electronics school graduating six (6) classes for the 5979-course covering various cybersecurity and systems administration functions.

• Delivered Tier III services for all mission services supported by the Tactical Data Systems (TDS) section ensuring all system/network administration tasks were performed.

• Ensured systems were routinely patched and maintained to prevent customer/service impact due to enterprise quarantine standards.

2013 : 2018

United States Marine Corps

IT Analyst

Company: US Army

Years of Experience: 10

Spoken Language: English, Spanish

Skills

Adult Learning Theory, Agile Methodologies, Application Security, Business Continuity, Change Management, Cisco Networking, Computer Security, Curriculum Development, Cybersecurity Incident Response, Data Privacy, Endpoint Security, Incident Management, Incident Response, Information Security, Information Security Management, Information Technology, IPS, IT Service Management, Leadership, Linux Server, Linux System Administration, Log Analysis, Management, Microsoft Office, Network Administration, Networking, Project Management, Public Speaking, Risk Management, Security, Security Administration, Security Awareness, Security Clearance, Security Controls, Security Information and Event Management (SIEM), Server Support, Service Delivery, ServiceNow, System Administration, System Deployment, Teaching, Team Management, Tenable Nessus, Troubleshooting, U.S. Department of Defense, VMware, Vulnerability Assessment, Vulnerability Management, Windows Server, Windows System Administration

About

I have a demonstrated track record of success in leading security operations and delivering innovative solutions to address complex cybersecurity challenges.

With a focus on meeting cybersecurity requirements and responding to potential threats, I have developed and implemented effective security measures to safeguard sensitive information for organizations.

Through my exceptional problem-solving skills and expertise in utilizing security tools, I have successfully identified and mitigated information security anomalies while collaborating with cross-functional teams.

I am well-versed in maintaining enterprise vulnerability management processes and communicating complex security concepts to stakeholders.

I am highly skilled in Windows Server, Red Hat Enterprise Linux, Rubrik Cloud Data Management, VMWare ESXi/Horizon/vSphere, McAfee HBSS, and Elastic SIEM.

As an articulate communicator, I have built and strengthened positive relationships with team members, senior management, and other stakeholders.

I am eager to leverage my skills and experience in a new opportunity, and am open to positions located in the Fort Lauderdale/Miami area, as well as remote roles.