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Reagan Neviska
Information Security Analyst at Ohio University
Athens, OH, United States
Details
Experience:
2021 : Present
Ohio University
Information Security Analyst
Provide technical assistance and support for incoming emails, phone calls, and chat messages and issues related to computer systems, software, and hardware, and follow troubleshooting protocol to resolve stakeholder issues
Work closely with software and network engineers to report outages to specific user groups and push notifications to end users of affected services
Engage in professional development opportunities and certifications to engage with ever-changing landscape of IT
2020 : 2021
Ohio University
Information Technology Support Assistant
Ensure the safety of artifacts, including 70 unique costumes owned by Smithsonian Traveling Exhibits, The Lucas Museum of Narrative Art and Lucasfilm LTD
Engage with and shape the experience for museums guests through interpersonal interaction
2017 : 2017
Cincinnati Museum Center
Exhibits Specialist
Teach, supervise, and ensure the safety of campers ages 4 through 14 and Instruct students in science, art, and pop culture, utilizing the museum as an educational tool.
2017 : 2017
Cincinnati Museum Center
Museum Camp Instructor
Organize supplies and maintain clean and safe workspaces
Inventory, maintain, and mix photography chemicals
Be a present and active point person for creative and technical questions
2014 : 2017
Kenyon College
Photography Assistant, Studio Arts Department
Ohio University
Information Security Analyst
Provide technical assistance and support for incoming emails, phone calls, and chat messages and issues related to computer systems, software, and hardware, and follow troubleshooting protocol to resolve stakeholder issues
Work closely with software and network engineers to report outages to specific user groups and push notifications to end users of affected services
Engage in professional development opportunities and certifications to engage with ever-changing landscape of IT
2020 : 2021
Ohio University
Information Technology Support Assistant
Ensure the safety of artifacts, including 70 unique costumes owned by Smithsonian Traveling Exhibits, The Lucas Museum of Narrative Art and Lucasfilm LTD
Engage with and shape the experience for museums guests through interpersonal interaction
2017 : 2017
Cincinnati Museum Center
Exhibits Specialist
Teach, supervise, and ensure the safety of campers ages 4 through 14 and Instruct students in science, art, and pop culture, utilizing the museum as an educational tool.
2017 : 2017
Cincinnati Museum Center
Museum Camp Instructor
Organize supplies and maintain clean and safe workspaces
Inventory, maintain, and mix photography chemicals
Be a present and active point person for creative and technical questions
2014 : 2017
Kenyon College
Photography Assistant, Studio Arts Department
Company:
Ohio University
Spoken Language:
French
About
I am a motivated and skilled Information Security Analyst, experienced in troubleshooting, customer service, web design, Splunk, TeamDynamix, Jira, Adobe, and Microsoft Suites. I have hands-on training in networking and systems administration, and SOC operations. I'm passionate about continued self-learning and empowering others to protect their important data.
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