Reynaldo Candelario
Details
Business Administration and Management, General
Webster University
2012 : 2014
Bachelor of Arts - BA
General Studies
University of Connecticut
2007 : 2009
Associate of Science - AS
Management Information Systems and Services
Naugatuck Valley Community College
2002 : 2005
- Championing an unwavering commitment to program and project transparency, I have been instrumental in driving alignment between vulnerability management initiatives and our strategic roadmap, ensuring adherence to industry-leading security best practices.
- Provided decisive strategic guidance to top-level cybersecurity managers, ensuring the meticulous validation, delegation, and resolution of all received security vulnerabilities.
- Collaborated seamlessly with Legal and Corporate Communication departments, orchestrating a cohesive and impactful messaging strategy to effectively convey the program's objectives and highlight its achievements.
- Exercised adept financial management by effectively overseeing a bounty program budget exceeding $3 million, meticulously administering payments to external researchers, and driving automated enhancements to the program.
- Delivered compelling presentations at various high-profile events addressing senior leadership by articulating the program's visionary goals and the remarkable advancements achieved within the vulnerability management domain
2020 : Present
AT&T
Associate Director-Cyber Security
- Team Lead for the bug bounty program. Review daily submissions to review accuracy, risk and severity prior to assigning to the responsible application organization.
- Implemented different contractual bug bounty programs for the subsidiary companies such as AT&T Mexico, Warner Bros, Turner, AlienVault, Fullscreen, and Xandr.
- Coordinated the pen testing and validations with fellow level 2 principal cyber security personnel to ensure every vulnerability resolved is reviewed prior to closure.
- Increased the bounty budget from 250k to $1M bounty fund budget for external researchers
Substantial contributions in achieving the following initiatives :
- Effective direction in transitioning Bug Bounty Program from a TOP25 per fiscal quarter to a pay-per-bug model by applying an aggressive timeline to transfer the program from a fully in-house managed approach to a vendor-collaboration effort in less than nine months
2017 :
AT&T
Principal-Cybersecurity
- Efficiently lead process management improvements for the Social Collaboration Engineering Team, streamlining operational procedures and enhancing overall efficiency.
- Facilitated comprehensive training programs for newly onboarded Tech Mahindra contractors, equipping them with the necessary skills to seamlessly meet business transactions and transition requirements.
- Conducted thorough one-on-one meetings to review team members' activities, future projects, training needs, and pertinent organizational communications, ensuring effective collaboration and alignment.
- Proactively assumed the role of senior technical director, overseeing all administrative, budgetary, and contractual responsibilities for the director, while providing strategic guidance and leadership.
- Ensured the meticulous completion of all operational documentation and comprehensive training for an updated knowledge management system, bolstering the team's access to current and relevant information.
Key Accomplishment :
- Achieved a remarkable reduction in the average total count of request activities within the tSpace social collaboration portal for AT&T, reducing it from 40 to 18 or less per month.
- Successfully decreased call center volume by 11%, resulting in substantial semiannual cost savings of $1.2 million, through the development and implementation of automated scripts to configure Microsoft Outlook.
- Enabled the team to efficiently execute an auto-install/upgrade process for IBM WebSphere on over 2,800 enterprise servers, establishing an innovative department dedicated to internal professional services support for IBM WebSphere, resulting in impressive cost savings of $4.5 million.
2014 : 2017
AT&T
Senior Technical Team Lead | Senior Application/Production Support
- Oversaw the operational workflow of a highly skilled team comprising technical operation managers and three developers, entrusted with providing extensive support for crucial web tools and applications within the IT Organization.
- Assumed full accountability for ensuring the successful realization of metrics and requests, effectively aligning efforts with organizational objectives and strategic goals.
- Conducted comprehensive analysis of all incoming operation projects, effectively coordinating tasks among project members, and facilitating seamless collaboration.
- Held key responsibilities for the smooth execution of major application migration initiatives, including lease rolls of application servers, Unix to Linux projects, enhancements, and failover testing, in addition to operating the development and management of the KNOWIT knowledge management application for the ITO.
Key Accomplishment :
- Spearheaded the design and implementation of a robust organizational knowledge management architecture, enabling the retention of critical knowledge and information from subject matter experts. This platform-maintained stability during change efforts while driving forward the organization's workforce/2020 initiatives in the evolving workplace landscape.
2008 : 2013
AT&T
Senior Technical Team Lead
2005 : 2008
AT&T
Senior Systems Manager
Skills
Analytical Skills, Budgeting, Business Analysis, Conditional Image Generation, Contract Management, Cybersecurity, Data Center, Disaster Recovery, Enterprise Architecture, Generative AI, Incident Response, Information Security Governance, Information Security Management, Integration, Interpersonal Skills, IT Service Management, IT Strategy, JavaScript, Linux, Management, Product Management, Program and Risk Management, Program Management, Project Management, Provisioning, Requirements Analysis, SDLC, Security Architecture Design, Software Documentation, Solution Architecture, SQL, System Deployment, Team Leadership, Team Management, Technical Analysis, Telecommunications, Troubleshooting, Unix, Vendor Management, VoIP, Wireless
About
An intuitive, performance-focused, and technically inclined individual, I have a broad-based experience in information technology encompassing project management, technology security, and system administration within the telecommunication industry. I have exceptional knowledge on how to implement projects from initiation to finalization, while delivering them within time and budget constraints. As an effective and solutions-oriented leader, I possess the ability to administer different large-scale enterprise integration technology initiatives. In addition to this, I am competent at supervising large teams with the efforts to obtain productivity, as well as corporate and career growth. Furthermore, I am certain that my communication and interpersonal skills would contribute to the attainment of goals and objectives of the company.
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