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Richard P.
Identity & Access Management Leader
Frisco, TX, United States
Details
Experience:
2022 : Present
Toyota Financial Services Corporation
Global Identity & Access Management - Domain Information Security Officer
Head of Identity & Access Management and End User Experience (Org Size - 68) :
- Identity & Access Management comprises the Development, Engineering,
Operations, Account Administration, and Governance of all Identities for
the internal workforce (FTEs and Contingent).
- Service Desk (Level 1) - 800 help number and chat for all IT incidents
and issues
- Onsite Support (Level 2/3) - for a premier experience for those end-users
who need additional assistance and executive-level support
- Asset Management for tracking of all assets (end-user devices and
peripheral equipment, servers and storage, software and licensing)
- Desktop Engineering - Windows and MacOS baseline image and software using
Intune and Jamf Pro.
- Collaboration Services - MS365 / Focus no Teams rollout during Pandemic
Highlights
2018 - Negotiated and Implemented Workforce SSO (Okta)
2019/20 - Negotiated and Identity Management (SailPoint)
2019/20 - Rolled out enterprise-wide MS Teams and other collaboration tools, leading the evangelization, adoption, and training documentation to improve self-service and reduce reliance on the service-desk
2021/22 - Leading the IAM Integration efforts for NewRez, Caliber Home Loans, and Shellpoint Mortgage.
Includes Integration between SailPoint and Workday as the company migrates off ADP
Building out more integrations with Okta to be inclusive of all Apps and Services between the 3 main companies
Building out new IAM workflows and processes for Joint Ventures and the parent company, Rithm Capital
2022 - Migrated off of DUO MFA to Okta MFA (Okta has asked my team to present at Oktane 2022)
2022/23 -Consolidation of IAM to include
Workforce (SSO/MFA - Okta)
CIAM (Okta & Homegrown)
IGA (Governance and Administration)
Includes User Provisioning and Deprovisioning workflows for legacy systems)
IDM (Identity Management Lifecycles - SailPoint IIQ and ServiceNow/Service Catalog)
Privileged Access Management - Updating existing workflows and expanding tools
2018 : 2022
Caliber Home Loans, Inc.
Vice President Information Technology
Manager over Operations APICenter of Excellence including Apigee, Okta
SSO/MFA/VPN/OMM, IBM DataPower, Entrust Cloud Service (SSL), RSA Access Manager
/ Adaptive Authentication
- The role included managing Full-Time Employees and Contractors (both Onshore
and Offshore). Developing a managed service for support and standard patterns
for integrations and onboarding onto all services listed above.
Highlights
- 2017 - Rolled out Google API (Apigee)
2017 : 2017
Experian
API Operations Manager
Manager over security solutions development including Federated ID, SSO,
Multi-Factor Authentication, User Provisioning, and Delegated User
Administration, IDaaS, Mobile Development, and PKI. The team supported :
- Legacy : RSA Access Manager, RSA Adaptive Authentication, and RSA
SecureID, RSA ACS Current : Okta SSO-Federation, MFA/VPN, OMM, and Entrust
Cloud (SSL), Homegrown User Provision and Management (Identity Management
Java UI and Backend).
- Led a global team with California, Texas, and Nottinghamshire, UK members ranging
from Architects to Technical Leads, Engineers, and Developers.
Highlight
- 2016 - Migrated from RSA ACS to Okta B2B/C (6 Million seats)
- 2016 - Implemented Okta B2E (Workforce) (18k Associates and 3rd Parties)
- Gave back 450+ working-minutes/per person in the first year of
operation by consolidating into Okta (SSO) 60+ applications with
disparate authentications methods
2015 : 2017
Experian
Software Development Manager
- IT Architect in the security space for Identity & Access Management, SSO and
Federation.
- Drove globalization of Single Sign-On and Identity Management while
- Improving standardization and automation for the E-Commerce / Web Hosting
infrastructure.
- Lead the PKI and Certificate Management Service
- SME for Service Oriented Architecture (SOA) Governance and the use of WebSphere
Service Registry and Repository (WSRR)
- Lead the effort to develop and enhance Experian's use of collaboration tools
from Atlassian (JIRA, Service Desk, Confluence, and Stash).
Highlights :
- 2014 - architected and implemented the solution to move SHA1 to SHA256
(WebTrust 2.0 requirement)
- 2014/15 moving from On-Prem CAs (retired) to a Managed Service CA
(Entrust) while redeveloping the request/renewal and fulfillment process
2011 : 2015
Experian
Information Technology Architect
Toyota Financial Services Corporation
Global Identity & Access Management - Domain Information Security Officer
Head of Identity & Access Management and End User Experience (Org Size - 68) :
- Identity & Access Management comprises the Development, Engineering,
Operations, Account Administration, and Governance of all Identities for
the internal workforce (FTEs and Contingent).
- Service Desk (Level 1) - 800 help number and chat for all IT incidents
and issues
- Onsite Support (Level 2/3) - for a premier experience for those end-users
who need additional assistance and executive-level support
- Asset Management for tracking of all assets (end-user devices and
peripheral equipment, servers and storage, software and licensing)
- Desktop Engineering - Windows and MacOS baseline image and software using
Intune and Jamf Pro.
- Collaboration Services - MS365 / Focus no Teams rollout during Pandemic
Highlights
2018 - Negotiated and Implemented Workforce SSO (Okta)
2019/20 - Negotiated and Identity Management (SailPoint)
2019/20 - Rolled out enterprise-wide MS Teams and other collaboration tools, leading the evangelization, adoption, and training documentation to improve self-service and reduce reliance on the service-desk
2021/22 - Leading the IAM Integration efforts for NewRez, Caliber Home Loans, and Shellpoint Mortgage.
Includes Integration between SailPoint and Workday as the company migrates off ADP
Building out more integrations with Okta to be inclusive of all Apps and Services between the 3 main companies
Building out new IAM workflows and processes for Joint Ventures and the parent company, Rithm Capital
2022 - Migrated off of DUO MFA to Okta MFA (Okta has asked my team to present at Oktane 2022)
2022/23 -Consolidation of IAM to include
Workforce (SSO/MFA - Okta)
CIAM (Okta & Homegrown)
IGA (Governance and Administration)
Includes User Provisioning and Deprovisioning workflows for legacy systems)
IDM (Identity Management Lifecycles - SailPoint IIQ and ServiceNow/Service Catalog)
Privileged Access Management - Updating existing workflows and expanding tools
2018 : 2022
Caliber Home Loans, Inc.
Vice President Information Technology
Manager over Operations APICenter of Excellence including Apigee, Okta
SSO/MFA/VPN/OMM, IBM DataPower, Entrust Cloud Service (SSL), RSA Access Manager
/ Adaptive Authentication
- The role included managing Full-Time Employees and Contractors (both Onshore
and Offshore). Developing a managed service for support and standard patterns
for integrations and onboarding onto all services listed above.
Highlights
- 2017 - Rolled out Google API (Apigee)
2017 : 2017
Experian
API Operations Manager
Manager over security solutions development including Federated ID, SSO,
Multi-Factor Authentication, User Provisioning, and Delegated User
Administration, IDaaS, Mobile Development, and PKI. The team supported :
- Legacy : RSA Access Manager, RSA Adaptive Authentication, and RSA
SecureID, RSA ACS Current : Okta SSO-Federation, MFA/VPN, OMM, and Entrust
Cloud (SSL), Homegrown User Provision and Management (Identity Management
Java UI and Backend).
- Led a global team with California, Texas, and Nottinghamshire, UK members ranging
from Architects to Technical Leads, Engineers, and Developers.
Highlight
- 2016 - Migrated from RSA ACS to Okta B2B/C (6 Million seats)
- 2016 - Implemented Okta B2E (Workforce) (18k Associates and 3rd Parties)
- Gave back 450+ working-minutes/per person in the first year of
operation by consolidating into Okta (SSO) 60+ applications with
disparate authentications methods
2015 : 2017
Experian
Software Development Manager
- IT Architect in the security space for Identity & Access Management, SSO and
Federation.
- Drove globalization of Single Sign-On and Identity Management while
- Improving standardization and automation for the E-Commerce / Web Hosting
infrastructure.
- Lead the PKI and Certificate Management Service
- SME for Service Oriented Architecture (SOA) Governance and the use of WebSphere
Service Registry and Repository (WSRR)
- Lead the effort to develop and enhance Experian's use of collaboration tools
from Atlassian (JIRA, Service Desk, Confluence, and Stash).
Highlights :
- 2014 - architected and implemented the solution to move SHA1 to SHA256
(WebTrust 2.0 requirement)
- 2014/15 moving from On-Prem CAs (retired) to a Managed Service CA
(Entrust) while redeveloping the request/renewal and fulfillment process
2011 : 2015
Experian
Information Technology Architect
Company:
Toyota Financial Services Corporation
Spoken Language:
English, Spanish
About
Vice President of Operations with Software Development, Identity & Access Management, and Security experience in security product selection, architecture design, implementation, testing, support of web-tier security solutions, Cloud architecture (including SSO, Federation, PKI/SSL, APIs) and providing controls and audit details for PCI , SOX, HIPPA and WebTrust 2.0.
Always interested in the latest developments in the IT and IT Security space.
Specialties:
Process Improvement
Project Management
Systems Development
Team Building, career development, mentoring
Project estimation/budgeting
Work Intake Management
Vendor management/negotiations
Audit Facilitation (PCI, HIPPA, SOX, WebTrust 2.0)