Profiles search
Rob Tharp
Information Security Manager at Care Hospice
Charlottesville, VA, United States
Details
Experience:
2022 : Present
Care Hospice, Inc.
Information Security Manager
2020 : 2022
Virginia Information Technologies Agency
Cloud Services Manager
• Led team of 50 employees globally
• Oversaw Infrastructure (Systems, Networking, Telephony), NOC, service desk, and infrastructure PMO
• Annual budget review and forecasting
• Worked with SD manager to establish and track KPIs for SD and NOC
• Support & services contract management
• Created global support and operations team in Merida Mexico
• Managed the design, implementation, and testing of DR solution for the primary tour delivery application
• consolidated multiple datacenters and hosting providers to reduce costs and complexity
2018 : 2020
WorldStrides
Director of IT Infrastructure and Cloud Delivery
Manages Systems Administrators and Technicians. Provides leadership and training to other technical staff, including the Network Operations and Help Desk teams. Works with Associate Director of Data and Systems Infrastructure to select and monitor IT vendors and service providers.
Coordinates efforts with other IT Services leaders to define and meet service level objectives. Utilizes process of Continual Service Improvement to monitor systems performance and availability, review performance metrics, plan optimizations, and implement changes to enhance performance. Provide regular reporting to senior management on Key Performance Indicators. Provides recommendations and participates in IT Systems Architecture decisions. Oversees incident response related to the Systems and storage environments.
2015 : 2018
S&P Global Market Intelligence
Manager Systems Administration
Administration and support for server infrastructure including VMWare ESXi Vcenter environment, HP Bladecenter, Hitachi, NetApp and Storagetek SAN systems, and Kaspersky Enterprise AV.
2013 : 2015
SNL Financial
Systems Administrator
Care Hospice, Inc.
Information Security Manager
2020 : 2022
Virginia Information Technologies Agency
Cloud Services Manager
• Led team of 50 employees globally
• Oversaw Infrastructure (Systems, Networking, Telephony), NOC, service desk, and infrastructure PMO
• Annual budget review and forecasting
• Worked with SD manager to establish and track KPIs for SD and NOC
• Support & services contract management
• Created global support and operations team in Merida Mexico
• Managed the design, implementation, and testing of DR solution for the primary tour delivery application
• consolidated multiple datacenters and hosting providers to reduce costs and complexity
2018 : 2020
WorldStrides
Director of IT Infrastructure and Cloud Delivery
Manages Systems Administrators and Technicians. Provides leadership and training to other technical staff, including the Network Operations and Help Desk teams. Works with Associate Director of Data and Systems Infrastructure to select and monitor IT vendors and service providers.
Coordinates efforts with other IT Services leaders to define and meet service level objectives. Utilizes process of Continual Service Improvement to monitor systems performance and availability, review performance metrics, plan optimizations, and implement changes to enhance performance. Provide regular reporting to senior management on Key Performance Indicators. Provides recommendations and participates in IT Systems Architecture decisions. Oversees incident response related to the Systems and storage environments.
2015 : 2018
S&P Global Market Intelligence
Manager Systems Administration
Administration and support for server infrastructure including VMWare ESXi Vcenter environment, HP Bladecenter, Hitachi, NetApp and Storagetek SAN systems, and Kaspersky Enterprise AV.
2013 : 2015
SNL Financial
Systems Administrator
Company:
Care Hospice, Inc.
Years of Experience:
24
Skills
Amazon Web Services (AWS), Backup Exec, Blackberry Enterprise Server, Cisco Routers, Cisco Wireless, EMRs, Healthcare Information Technology, Hyper-V, Microsoft Exchange, Microsoft SQL Server, Networking, Project Management, Robotic Process Automation (RPA), Servers, Sonicwall, System Administration, Systems Engineering, Terminal Server, Watchguard, Microsoft Office, Blackberry Enterprise, Healthcare Information
About
An accomplished senior global technology leader with extensive infrastructure and support team management experience with a proven record of designing and implementing highly available and resilient solutions on premise and in the cloud.
Profile Photo
