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Robert Hullinghorst
Information Security Engineer
Baton Rouge, LA, United States
Details
Experience:
2016 : Present
Blue Cross and Blue Shield of Louisiana
Information Security Engineer
Projects : (Current to least current)Information Security Engineer - SIRT - Oct 2014 - Mar 2016Road Home Program - IT Asset Manager - 2 MonthsLane Regional Medical Center - Windows 7 deployment - 2 MonthsLouisiana Workforce Commission - Windows 7 deployment - 2 WeeksAlbemarle Corporation – Site IT Support - 1 Year 1 Month(Contractor)IMTT - Windows 7 deployment - 3 Weeks(Contractor)
2013 : 2016
Sparkhound
Field Service Senior Technician
Technician – Full Time for 2 years and Contractor for last 2 years.• Break/Fix PCs and Apple• Computer Forensics/Virus Clean-up• Create images to keep for backup and restore using Acronis• Data Recovery Utilizing GetDataBack and EaseUS software• Advanced laptop repairs• Utilize LogMeIn Rescue to provide remote support to customers• Document all work done for each computer on a work order• Keep work logs of all work billed each day
2009 : 2013
Computer Heaven, Inc.
Computer Technician
Field Service Technician – Full Time - Contract• Upgrade Workstations & Servers to Windows 7 units.• Install NAS to replace Servers• Install new printers• Troubleshoot network issues• Maintain weekly work orders and set ETAs with each sites agent• Keep detailed notes on work performed at each office
2012 : 2013
CompuCom
Field Service Technician (Contract)
Service Associate – Full Time• Provided service and repair for Sprint customer cellular devices• Assisted users to provision devices and setup email and other apps on Android, Apple IOS, and Blackberry• Suggest sales/upgrades when current equipment is damaged beyond repair
2011 : 2012
Connectivity Source
Cellular Phone Technician
Blue Cross and Blue Shield of Louisiana
Information Security Engineer
Projects : (Current to least current)Information Security Engineer - SIRT - Oct 2014 - Mar 2016Road Home Program - IT Asset Manager - 2 MonthsLane Regional Medical Center - Windows 7 deployment - 2 MonthsLouisiana Workforce Commission - Windows 7 deployment - 2 WeeksAlbemarle Corporation – Site IT Support - 1 Year 1 Month(Contractor)IMTT - Windows 7 deployment - 3 Weeks(Contractor)
2013 : 2016
Sparkhound
Field Service Senior Technician
Technician – Full Time for 2 years and Contractor for last 2 years.• Break/Fix PCs and Apple• Computer Forensics/Virus Clean-up• Create images to keep for backup and restore using Acronis• Data Recovery Utilizing GetDataBack and EaseUS software• Advanced laptop repairs• Utilize LogMeIn Rescue to provide remote support to customers• Document all work done for each computer on a work order• Keep work logs of all work billed each day
2009 : 2013
Computer Heaven, Inc.
Computer Technician
Field Service Technician – Full Time - Contract• Upgrade Workstations & Servers to Windows 7 units.• Install NAS to replace Servers• Install new printers• Troubleshoot network issues• Maintain weekly work orders and set ETAs with each sites agent• Keep detailed notes on work performed at each office
2012 : 2013
CompuCom
Field Service Technician (Contract)
Service Associate – Full Time• Provided service and repair for Sprint customer cellular devices• Assisted users to provision devices and setup email and other apps on Android, Apple IOS, and Blackberry• Suggest sales/upgrades when current equipment is damaged beyond repair
2011 : 2012
Connectivity Source
Cellular Phone Technician
Company:
Blue Cross and Blue Shield of Louisiana
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