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Rodrigo dos Santos, Ph.D., SAFe-RTE, PMP, PMI-ACP, CSM, ITIL Expert
VP of Project / Program Mgmt. (InfoSec), Ph.D. In Computer Science
Dallas, TX, United States
Details
Education:
Doctor of Philosophy - PhD
Computer Science
The University of Texas at Arlington
2016 : 2022
Master’s Degree
Computer Science
Pontifícia Universidade Católica do Rio Grande do Sul
2014 : 2016
Computer Science
The University of Texas at Arlington
2016 : 2022
Master’s Degree
Computer Science
Pontifícia Universidade Católica do Rio Grande do Sul
2014 : 2016
Experience:
Work developed as part of the Chief Information Security Officer Project Management Office (CISO PMO). Support for company-wide cybersecurity solutions and policies created to meet industry compliance, and regulations requirements. Close interaction and partnership with engineering and architecture teams to deliver software for different domains, such as cloud, cryptography, mobile, and DevSecOps, among others. Technologies and paradigms include but are not limited to tokenization, containerization, secrets management, provenance verification through signing and attestation, vulnerability scanning, security modules etc.
2023 : Present
Citi
Vice President of Project / Program Management (Information Security)
Corporate Systems programs and projects (Finance, HR, Corporate Services, Legal, Compliance, Risk). Legacy applications are based on-premises and new applications (as well as upgraded applications) are majorly cloud-based. Environment is projectized (non-matrix, non-functional). Teams are both collocated and distributed across the US (and eventually in Canada and India). Strong interaction, partnership, and cooperation with vendors.
Also leading agile adoption efforts within my space, ramping up teams on agile practices, cerimonies, tooling, and behavioral change. Frequent interaction and reporting to PMO, VP, and EVP levels.
2022 : 2023
Fisher Investments
Program / Project Manager
Adjunct Professor of Computer Science and graduate researcher, Ph.D. level. Software Engineering, Artificial Intelligence, and Software Security tracks.
Lecturer of software engineering-related subjects, including project management, software architecture, design, quality assurance, maintenance, requirements engineering, modeling, testing, and cost estimation. Researcher of software engineering / machine learning / software security as part of Ph.D. degree obtainment. Assistant to tenure-track faculty for software engineering related subjects.
• Brings real, hands-on experience from the IT industry into the classroom, providing real-world context for students.
• Responsibilities : as part the Computer Science and Engineering department, included teaching, mentoring and coaching students, executing and co-supervising computer science research, managing some agile projects and other supporting activities.
Honors and distinctions received :
- Schuchman Outstanding Doctoral Student Award;
- Google CAHSI Ph.D. Dissertation Award (1 out of only 6 in the entire United States).
2016 : 2022
The University of Texas at Arlington
Researcher
Directed company-wide software house operations, managing customer accounts, portfolios, and demands, as well as prioritizing requirements as necessary to ensure client satisfaction. Maintained solid customer relationships and managed contracts to provide the best possible experience and to ensure a longstanding partnership with customers. Supervised project managers, analysts, developers, and testers. Performed successfully as a business partner, addressing customer requirements and questions and prioritizing production.
• Led company-wide restructuring of Scrum Agile framework model and Agile practices of Stefanini’s software house, reversing a stream of failed sprints and projects into successful ones.
• Increased customer satisfaction by 20% over two years and turnover rates by 10%. Revenue from customer portfolios increased by 44% in two years.
• Doubled the level of collaboration between company branches over two years via the provision of consulting;
• Responsibilities : included coaching Project Managers and Scrum Masters, defining operational processes and procedures, keeping track of customer demand pipelines, prospecting new demands, negotiating contracts, constant reporting on performance indicators, managing vendors, hiring of new headcount etc. Portfolios managed included both private-sector as well as governmental projects and programs.
2014 : 2016
Stefanini
Operations Manager
Supervised some of Dell’s key business intelligence programs and projects, including mergers & acquisitions with other companies as well as its own leveraged buyout program (privatization). Efforts consisted of global software development for the finance segment, each program employing up to eight project managers and budgets of up to $10M. Liaised closely with end users and customers, providing successful negotiation, prioritization, and project delivery.
• Dell : Served as strong company support when delivering key transformational programs and projects by providing key capabilities in support of Dell’s strategy during mergers and its decision to become a private organization.
• Responsibilities : included managing very large, globally distributed strategic transformational programs and projects, day to day management of dependencies, vendors, budgets, PMO and executive-level reporting, facilitation of individual project-level activities, negotiation with third-party teams, such as test and quality assurance, partnering with business teams etc. Programs and projects were executed in traditional SDLC fashion, as well as agile and hybrid fashions, each one with its particularities in terms of documentation (for instance, large Business Requirements Documents versus streamlined product backlogs with epics and user stories), reporting style etc. All programs and projects were internal corporate.
2012 : 2014
Dell
IT Program / Project Manager
2023 : Present
Citi
Vice President of Project / Program Management (Information Security)
Corporate Systems programs and projects (Finance, HR, Corporate Services, Legal, Compliance, Risk). Legacy applications are based on-premises and new applications (as well as upgraded applications) are majorly cloud-based. Environment is projectized (non-matrix, non-functional). Teams are both collocated and distributed across the US (and eventually in Canada and India). Strong interaction, partnership, and cooperation with vendors.
Also leading agile adoption efforts within my space, ramping up teams on agile practices, cerimonies, tooling, and behavioral change. Frequent interaction and reporting to PMO, VP, and EVP levels.
2022 : 2023
Fisher Investments
Program / Project Manager
Adjunct Professor of Computer Science and graduate researcher, Ph.D. level. Software Engineering, Artificial Intelligence, and Software Security tracks.
Lecturer of software engineering-related subjects, including project management, software architecture, design, quality assurance, maintenance, requirements engineering, modeling, testing, and cost estimation. Researcher of software engineering / machine learning / software security as part of Ph.D. degree obtainment. Assistant to tenure-track faculty for software engineering related subjects.
• Brings real, hands-on experience from the IT industry into the classroom, providing real-world context for students.
• Responsibilities : as part the Computer Science and Engineering department, included teaching, mentoring and coaching students, executing and co-supervising computer science research, managing some agile projects and other supporting activities.
Honors and distinctions received :
- Schuchman Outstanding Doctoral Student Award;
- Google CAHSI Ph.D. Dissertation Award (1 out of only 6 in the entire United States).
2016 : 2022
The University of Texas at Arlington
Researcher
Directed company-wide software house operations, managing customer accounts, portfolios, and demands, as well as prioritizing requirements as necessary to ensure client satisfaction. Maintained solid customer relationships and managed contracts to provide the best possible experience and to ensure a longstanding partnership with customers. Supervised project managers, analysts, developers, and testers. Performed successfully as a business partner, addressing customer requirements and questions and prioritizing production.
• Led company-wide restructuring of Scrum Agile framework model and Agile practices of Stefanini’s software house, reversing a stream of failed sprints and projects into successful ones.
• Increased customer satisfaction by 20% over two years and turnover rates by 10%. Revenue from customer portfolios increased by 44% in two years.
• Doubled the level of collaboration between company branches over two years via the provision of consulting;
• Responsibilities : included coaching Project Managers and Scrum Masters, defining operational processes and procedures, keeping track of customer demand pipelines, prospecting new demands, negotiating contracts, constant reporting on performance indicators, managing vendors, hiring of new headcount etc. Portfolios managed included both private-sector as well as governmental projects and programs.
2014 : 2016
Stefanini
Operations Manager
Supervised some of Dell’s key business intelligence programs and projects, including mergers & acquisitions with other companies as well as its own leveraged buyout program (privatization). Efforts consisted of global software development for the finance segment, each program employing up to eight project managers and budgets of up to $10M. Liaised closely with end users and customers, providing successful negotiation, prioritization, and project delivery.
• Dell : Served as strong company support when delivering key transformational programs and projects by providing key capabilities in support of Dell’s strategy during mergers and its decision to become a private organization.
• Responsibilities : included managing very large, globally distributed strategic transformational programs and projects, day to day management of dependencies, vendors, budgets, PMO and executive-level reporting, facilitation of individual project-level activities, negotiation with third-party teams, such as test and quality assurance, partnering with business teams etc. Programs and projects were executed in traditional SDLC fashion, as well as agile and hybrid fashions, each one with its particularities in terms of documentation (for instance, large Business Requirements Documents versus streamlined product backlogs with epics and user stories), reporting style etc. All programs and projects were internal corporate.
2012 : 2014
Dell
IT Program / Project Manager
Company:
Citi
Years of Experience:
24
Spoken Language:
English, Portuguese, Spanish
Skills
Business Process, CMMI, Effort Estimating, Function Point Analysis, ITIL, ITIL V2 and ITIL V3, IT Management, IT Service Management, Microsoft Project, Oracle, PL/SQL, PMBOK, PMI, PMI Methology - PMBoK, PMP, Process and methodology implantation, Program Management, Project Management, Project Management Body of Knowledge (PMBOK), Requirement Management, Scrum, SDLC, Software Development, Software Project Management, SQL, Systems Analysis, UML
About
I am an experienced professional, with a strong record of success in the IT field. The improvement of companies by the adoption and use of program, project and service management techniques, well-structured processes and cultural changes based on the best practices available on the market is what I do best. I also hold distinctions in the academic sphere, having been appointed as adjunct professor of computer science while taking my early Ph.D. studies, as well as having been awarded with a Google fellowship in support and recognition of my Ph.D. research, one out of only 6 such grants in the entire United States during the year of 2021.
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