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Ron Sofka
Information Technology Manager at AGC Multi Material America, Inc.
Chandler, AZ, United States
Details
Education:
BS in Applied Management
Business
Grand Canyon University
2010 : 2012
AAS : Network Technology
Computer Information Systems
GateWay Community College
2007 : 2009
AAS
Electrical Technology
GateWay Community College
2005 : 2007
Business
Grand Canyon University
2010 : 2012
AAS : Network Technology
Computer Information Systems
GateWay Community College
2007 : 2009
AAS
Electrical Technology
GateWay Community College
2005 : 2007
Experience:
2021 : Present
AGC Multi Material America, Inc
Information Technology and Information Security Manager
2020 : 2021
AGC Multi Material America, Inc
Network Engineer
2019 : 2020
Oldcastle
Field Support Engineer
• Provide end-user support and training for a multi-site infrastructure encompassing computers, network equipment, peripherals, and smartphones
• Install, configure, and maintain local area network and wide area network systems, including file servers, workstations, switches, and routers
• Execute site asset management and proactive monitoring of servers, telephony, network, applications, and associated computing resources
• Develop and execute contingency plans for network hardware and software failures including, data networking equipment, phone systems, and servers
• Partner with Help Desk team to provide L2/L3 technical support for escalated issues
• Act as liaison between end-users and management to understand business and user needs and requirements
• Operate with a cross-functional team of IT professionals and subject matter experts to establish business and functional requirements and translate those requirements into actionable initiatives
• Partner with Infrastructure team members to configure, test, and deploy upgrades and initiatives relating to network and computer systems
• Evaluate, recommend, and procure IT-related equipment as consistent with business standards
• Assist with the development of yearly IT budget and CAPEX requirements for regional sites
• Responsible for analysis and conversions of new business acquisitions to business standards
• Maintain wiring closets and racks, cabling, servers, switches, routers
• Configure routers and switches using predetermined configurations
• Install and configure client applications
• Oversee and ensure integrity of remote server backups
• Provide documentation for all computer related hardware, software and configuration parameters
• Work closely with IT management and peers to maintain company standards
• Enforce and comply with all policies and procedures including those required to pass auditing and governmental requirements
• Travel Western US, Canada and Mexico about 80% of schedule
2013 : 2020
Oldcastle
Regional Network Administrator
Network Administrator (Eight years experience)
*Provide end user support for multisite infrastructure encompassing computers, laptops, peripherals, and smart phones
*Provided support in resolving problems related to data/voice networking equipment malfunctions or failures which included CISCO hardware and software, Active Directory, MS Exchange, DHCP, DNS, and backups
*Installed and maintained Microsoft Server OS’s and VMWare ESX
*Configured and installed racking and cabling during re-location of IT Department
*Provide daily administration as well as troubleshooting and maintenance of LAN/WAN infrastructure locally and remotely
*Develop and execute contingency plans for network hardware and software failures including, data networking equipment, phone systems, servers, and minor and major outages
*Actively participate in the creation of infrastructure security policies, standards, and procedures for the enterprise local and wide area networks.
*Assist in formulating and defining requirements, testing, implementation, training, and support through research and fact-finding using the understanding of business systems and business unit requirements
*Develop procedures, training programs and assist with the transition of new application systems
*Act as liaison between systems development staff, management and systems end-users to assess and interpret business and user needs and requirements
*Attend daily meetings to discuss the needs and plans between QA, IT, Sales, Production and Engineer for projects
Quality Assurance Manager (Three years experience)
* Management representative for ISO 9001 certification
* Manage internal Quality Audits on an ongoing basis
* Assist managers in preparation and organization of quality records and forms
* Develop and implement audit methodology changes and new procedures
* Complete customer and supplier surveys as well as customer audits
* Identify and pursue self-development opportunities through continuing education programs
2001 : 2013
Innovion
Network Administrator
AGC Multi Material America, Inc
Information Technology and Information Security Manager
2020 : 2021
AGC Multi Material America, Inc
Network Engineer
2019 : 2020
Oldcastle
Field Support Engineer
• Provide end-user support and training for a multi-site infrastructure encompassing computers, network equipment, peripherals, and smartphones
• Install, configure, and maintain local area network and wide area network systems, including file servers, workstations, switches, and routers
• Execute site asset management and proactive monitoring of servers, telephony, network, applications, and associated computing resources
• Develop and execute contingency plans for network hardware and software failures including, data networking equipment, phone systems, and servers
• Partner with Help Desk team to provide L2/L3 technical support for escalated issues
• Act as liaison between end-users and management to understand business and user needs and requirements
• Operate with a cross-functional team of IT professionals and subject matter experts to establish business and functional requirements and translate those requirements into actionable initiatives
• Partner with Infrastructure team members to configure, test, and deploy upgrades and initiatives relating to network and computer systems
• Evaluate, recommend, and procure IT-related equipment as consistent with business standards
• Assist with the development of yearly IT budget and CAPEX requirements for regional sites
• Responsible for analysis and conversions of new business acquisitions to business standards
• Maintain wiring closets and racks, cabling, servers, switches, routers
• Configure routers and switches using predetermined configurations
• Install and configure client applications
• Oversee and ensure integrity of remote server backups
• Provide documentation for all computer related hardware, software and configuration parameters
• Work closely with IT management and peers to maintain company standards
• Enforce and comply with all policies and procedures including those required to pass auditing and governmental requirements
• Travel Western US, Canada and Mexico about 80% of schedule
2013 : 2020
Oldcastle
Regional Network Administrator
Network Administrator (Eight years experience)
*Provide end user support for multisite infrastructure encompassing computers, laptops, peripherals, and smart phones
*Provided support in resolving problems related to data/voice networking equipment malfunctions or failures which included CISCO hardware and software, Active Directory, MS Exchange, DHCP, DNS, and backups
*Installed and maintained Microsoft Server OS’s and VMWare ESX
*Configured and installed racking and cabling during re-location of IT Department
*Provide daily administration as well as troubleshooting and maintenance of LAN/WAN infrastructure locally and remotely
*Develop and execute contingency plans for network hardware and software failures including, data networking equipment, phone systems, servers, and minor and major outages
*Actively participate in the creation of infrastructure security policies, standards, and procedures for the enterprise local and wide area networks.
*Assist in formulating and defining requirements, testing, implementation, training, and support through research and fact-finding using the understanding of business systems and business unit requirements
*Develop procedures, training programs and assist with the transition of new application systems
*Act as liaison between systems development staff, management and systems end-users to assess and interpret business and user needs and requirements
*Attend daily meetings to discuss the needs and plans between QA, IT, Sales, Production and Engineer for projects
Quality Assurance Manager (Three years experience)
* Management representative for ISO 9001 certification
* Manage internal Quality Audits on an ongoing basis
* Assist managers in preparation and organization of quality records and forms
* Develop and implement audit methodology changes and new procedures
* Complete customer and supplier surveys as well as customer audits
* Identify and pursue self-development opportunities through continuing education programs
2001 : 2013
Innovion
Network Administrator
Company:
AGC Multi Material America, Inc
Years of Experience:
25
Skills
Active Directory, Cisco Technologies, Cross-functional Team Leadership, DHCP, DNS, Electronics, ERP, Hardware, Integration, Internal Audit, IT Management, IT Service Management, Management, Manufacturing, Microsoft Exchange, Networking, Process Improvement, Program Management, Quality Assurance, Quality Auditing, Semiconductors, Servers, Software Documentation, Software Installation, SQL, System Administration, Testing, Training, Troubleshooting, VMware ESX, WAN, Windows
About
Accomplished IT professional with demonstrated success implementing strategic IT initiatives that improve business functionality and efficiency. Extensive technical proficiency in network architecture, systems and applications within a manufacturing environment. Experienced network manager with proven ability at moving into new environments and extrapolate from existing experience to quickly adapt to new technologies fluently. Possess highly effective communications and collaborative skills to provide solutions and manage project activities.
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