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Ryan Allen
Information Technology Specialist (Information Security/Network) at US Army
United States
Details
Education:
Bachelor of Science (BS)
Computer Science/Network Engineering
Southern Nazarene University
2007 : 2010
Computer Science/Network Engineering
Southern Nazarene University
2007 : 2010
Experience:
2021 : Present
Defense Health Agency
Information Technology Specialist (Information Security/Network)
2018 : 2021
US Army - Regional Health Command Europe HQ, G6
IT Specialist
Providing computer system repair and maintaining servers, software systems and networks.
Resolving hardware, software, firmware and network problems. Configuring, maintaining and
upgrading network connection devices, network hardware/software equipment, and automation
equipment. As a system and network administrator I perform system designs for the Defense Health Agency (DHA) / TRICARE Area Office – Europe (TAO-EA) systems and system components. Maintaining, operating, and evaluating desktop, network and communications hardware and software plus the system requirements needed to keep the Local Area Network operational at the indicated percentages. Analyzing ongoing operations of Local Area Network and Wide Area Network system(s) to ensure the hardware and network operating software are functioning properly and operating standards are met. Troubleshooting the Local Area Network, the Wide Area Network and other network related problems. Coordinating and collaborating with support staff of the host network and all other applicable agencies. Managing, maintaining, and supporting the development of a standard workstation configuration to be used across all TRICARE Area Office - Europe systems in accordance with Department of Defense and host network regulations. Providing Helpdesk support to onsite users, using available resources to successfully diagnose and resolve problems with desktop computers, laptops, peripherals, commonly used office applications and other information technology as needed. Supporting other telecommunication systems as needed, such as telephones, video teleconference systems, etc
2012 : 2018
AECOM
Systems & Network Specialist (DHA / TAO-EA)
Served as System Administrator creating, modifying, and managing user accounts. Responsible for managing the underlying system databases accounts by performing analysis, development, and account revisions in order to ensure optimal database performance, accessibility and security. Advised the department supervisor on all automation matters, including automated processing of user accounts and use of available resources. . Monitored viability and standards of compliance on systems with DoD directives and industry standards.
2011 : 2011
SAIC
Database Administrator
Defense Health Agency
Information Technology Specialist (Information Security/Network)
2018 : 2021
US Army - Regional Health Command Europe HQ, G6
IT Specialist
Providing computer system repair and maintaining servers, software systems and networks.
Resolving hardware, software, firmware and network problems. Configuring, maintaining and
upgrading network connection devices, network hardware/software equipment, and automation
equipment. As a system and network administrator I perform system designs for the Defense Health Agency (DHA) / TRICARE Area Office – Europe (TAO-EA) systems and system components. Maintaining, operating, and evaluating desktop, network and communications hardware and software plus the system requirements needed to keep the Local Area Network operational at the indicated percentages. Analyzing ongoing operations of Local Area Network and Wide Area Network system(s) to ensure the hardware and network operating software are functioning properly and operating standards are met. Troubleshooting the Local Area Network, the Wide Area Network and other network related problems. Coordinating and collaborating with support staff of the host network and all other applicable agencies. Managing, maintaining, and supporting the development of a standard workstation configuration to be used across all TRICARE Area Office - Europe systems in accordance with Department of Defense and host network regulations. Providing Helpdesk support to onsite users, using available resources to successfully diagnose and resolve problems with desktop computers, laptops, peripherals, commonly used office applications and other information technology as needed. Supporting other telecommunication systems as needed, such as telephones, video teleconference systems, etc
2012 : 2018
AECOM
Systems & Network Specialist (DHA / TAO-EA)
Served as System Administrator creating, modifying, and managing user accounts. Responsible for managing the underlying system databases accounts by performing analysis, development, and account revisions in order to ensure optimal database performance, accessibility and security. Advised the department supervisor on all automation matters, including automated processing of user accounts and use of available resources. . Monitored viability and standards of compliance on systems with DoD directives and industry standards.
2011 : 2011
SAIC
Database Administrator
Company:
Defense Health Agency
Years of Experience:
11
Spoken Language:
English, German
Skills
Account Management, Catalyst Switches, Cisco Routers, Cisco Technologies, Cisco Unified Communications Manager (CUCM), Information Technology, Microsoft Servers, Network Engineering, Servers, Technical Support, Telecommunications, VMware, Workstations
About
I am a hard worker and dedicated team player who works with minimum supervision. Customer oriented problem solver maintaining emphasis on the highest quality of service.
Profile Photo
