Profiles search
Shawn Ellerthorpe
Director of Security Services
Detroit, MI, United States
Details
Experience:
2020 : Present
Motorola Solutions
Director of Product Management, Cybersecurity Services
Delta Risk was acquired by Motorola Solutions
Cloud systems data integration for security events from products including Amazon Web Services (AWS) into a cloud-based SaaS platform.
Documentation for setup and usage of cloud based SaaS platform.
Manage building and integration of existing SOC services usage through SaaS platform.
Review of technologies/methods for addition of new security services.
Vendor management of costs, licensing and issues.
2018 : 2020
Delta Risk
Director of Product Management
Designed and rebuilt infrastructure for handling managed security services for improved automation and flexible operations.
Managed life cycle of security services including service enhancements, efficiencies, quality, and evaluations of non-standard offerings.
Escalation point for issues from the operations teams on the services/technologies.
Tools development/management for security and server management services.
Activity based cost modeling of services for improved management.
Worked with customers and operations to resolve customer satisfaction issues.
Cloud systems integration for security services including with Amazon Web Services (AWS).
Security services subject matter expert.
Vendor management of costs, licensing and issues.
2016 : 2018
Delta Risk LLC, A Chertoff Group Company
Director, Security Engineering
Managed all aspects of security services including service delivery, service enhancements, efficiencies, quality, and evaluations of non-standard offerings.
Hired and mentored team for growth of the business.
Tools development/automation/management for security and server management services.
Deployment process development for service roll out into daily operations.
Worked with customers to resolve customer satisfaction issues.
Security services subject matter expert for sales and marketing.
Contact point for internal or customers audits of the security services.
Member of AlienVault Advisory Board for creation of new vendor security certification.
2012 : 2016
Allied InfoSecurity (Now part of Delta Risk LLC)
Director, Managed Security Services
Budgetary responsibility for projects related to existing managed security services offerings or service enhancements.
Managed life cycle of security services including service enhancements, efficiencies, quality, and evaluations of non-standard offerings.
Escalation point for issues from the operations teams on the services/technologies.
Tools development/management for security and server management services.
Vendor selection process development and service roll out into operations.
Worked with customers and service delivery to resolve customer satisfaction issues.
Security services subject matter expert for internal engineers and sales.
Contact point for internal or customers audits of the security services including SAS70, PCI and
ISO9000 compliance within an ITIL framework tailored for a services company..
2006 : 2012
Sungard Availability Services
Director, Security Engineering
Motorola Solutions
Director of Product Management, Cybersecurity Services
Delta Risk was acquired by Motorola Solutions
Cloud systems data integration for security events from products including Amazon Web Services (AWS) into a cloud-based SaaS platform.
Documentation for setup and usage of cloud based SaaS platform.
Manage building and integration of existing SOC services usage through SaaS platform.
Review of technologies/methods for addition of new security services.
Vendor management of costs, licensing and issues.
2018 : 2020
Delta Risk
Director of Product Management
Designed and rebuilt infrastructure for handling managed security services for improved automation and flexible operations.
Managed life cycle of security services including service enhancements, efficiencies, quality, and evaluations of non-standard offerings.
Escalation point for issues from the operations teams on the services/technologies.
Tools development/management for security and server management services.
Activity based cost modeling of services for improved management.
Worked with customers and operations to resolve customer satisfaction issues.
Cloud systems integration for security services including with Amazon Web Services (AWS).
Security services subject matter expert.
Vendor management of costs, licensing and issues.
2016 : 2018
Delta Risk LLC, A Chertoff Group Company
Director, Security Engineering
Managed all aspects of security services including service delivery, service enhancements, efficiencies, quality, and evaluations of non-standard offerings.
Hired and mentored team for growth of the business.
Tools development/automation/management for security and server management services.
Deployment process development for service roll out into daily operations.
Worked with customers to resolve customer satisfaction issues.
Security services subject matter expert for sales and marketing.
Contact point for internal or customers audits of the security services.
Member of AlienVault Advisory Board for creation of new vendor security certification.
2012 : 2016
Allied InfoSecurity (Now part of Delta Risk LLC)
Director, Managed Security Services
Budgetary responsibility for projects related to existing managed security services offerings or service enhancements.
Managed life cycle of security services including service enhancements, efficiencies, quality, and evaluations of non-standard offerings.
Escalation point for issues from the operations teams on the services/technologies.
Tools development/management for security and server management services.
Vendor selection process development and service roll out into operations.
Worked with customers and service delivery to resolve customer satisfaction issues.
Security services subject matter expert for internal engineers and sales.
Contact point for internal or customers audits of the security services including SAS70, PCI and
ISO9000 compliance within an ITIL framework tailored for a services company..
2006 : 2012
Sungard Availability Services
Director, Security Engineering
Company:
Motorola Solutions
About
Managed Security Solutions specialist with International experience spanning 20+ years. Worked within most aspects of security operations using strong technical, operational and cost management expertise. Interested in challenging opportunities around security engineering, security service/product development or operations environments.
Specialties: Large scale managed security operations and engineering along with service development primarily within a managed service provider including cloud services.
Profile Photo
