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Shon Hender, CISSP, CISM, MBA
Collaborative Team Leader, Investor, and Family-Man
Kaysville, UT, United States
Details
Experience:
2022 : Present
Google
Senior Manager Core Infrastructure Engineering
I've always enjoyed teaching. Throughout my career I found ways to mentor and coach those around me. Finally I have a way to give back after the industry has given me so much. I'm now fulfilling this need by teaching Information Technology and Cybersecurity at Davis Technical College.
2018 :
Davis Technical College ECOE
Information Technology and Cybersecurity Faculty
My own network and security consulting entity for contract engagements.
2004 :
Hender Consulting, Inc.
Owner
Lead operational transformation with devops principles to modernize service delivery in the areas of cloud, infrastructure, networking, architecture, and service operations. Compiled a team of world class engineers to transform cloud operations, site reliability engineering, network engineering and operations, data center operations, telemetry and observability tooling, CI/CD pipeline services, and more. Major deliverables include 1) deploying cloud financial management tools to provide visibility and governance to business and engineering leadership resulting in significant savings across the business; 2) instituting a team of site reliability engineers to focus on devops, infrastructure-as-code (IaC), automation, ci/cd pipeline services, telemetry improvements, and service reliability; 3) rearchitecture of the global network to optimize and simpify years of acquisitions and neglect, updating the cloud connectivity, data center spine-leaf, enterprise WAN with SDWAN - consolidating from nearly 200 WAN connections to less than 50, office networking standards, and industry leading IaC for networking; 4) co-led efforts to deliver IaC for on-premise storage, compute, and virtualization environment; 5) co-led data center consolidation efforts over a few years to reduce the corporate data center footprint from eight to three, again saving several million dollars annually; 6) co-led implementation of AIOps platform to correlate operational events from several monitoring, security, logging, and management systems; 7) defined service catalog, service tiers, and SLO/SLAs for operations; 8) established KPIs, reports, and dashboards to measure service availability, operational effectiveness, and agile delivery; 9) created a culture of continuous improvement, ownership, and cross-functional team support.
2019 : 2022
Mandiant
Senior Director Cloud Operations
The entrepreneur in me drove me to this fantastic business opportunity. It's a way for me to be my own boss while helping businesses in our communities and I love it! If you'd like to learn more, please check out our website at wasatchinsight.com. Unfortunately, I was unable to sustain this endeavor on my own and in 2020 decided to close shop.
2018 : 2020
WasatchInSight.com
Owner
Senior Manager Core Infrastructure Engineering
I've always enjoyed teaching. Throughout my career I found ways to mentor and coach those around me. Finally I have a way to give back after the industry has given me so much. I'm now fulfilling this need by teaching Information Technology and Cybersecurity at Davis Technical College.
2018 :
Davis Technical College ECOE
Information Technology and Cybersecurity Faculty
My own network and security consulting entity for contract engagements.
2004 :
Hender Consulting, Inc.
Owner
Lead operational transformation with devops principles to modernize service delivery in the areas of cloud, infrastructure, networking, architecture, and service operations. Compiled a team of world class engineers to transform cloud operations, site reliability engineering, network engineering and operations, data center operations, telemetry and observability tooling, CI/CD pipeline services, and more. Major deliverables include 1) deploying cloud financial management tools to provide visibility and governance to business and engineering leadership resulting in significant savings across the business; 2) instituting a team of site reliability engineers to focus on devops, infrastructure-as-code (IaC), automation, ci/cd pipeline services, telemetry improvements, and service reliability; 3) rearchitecture of the global network to optimize and simpify years of acquisitions and neglect, updating the cloud connectivity, data center spine-leaf, enterprise WAN with SDWAN - consolidating from nearly 200 WAN connections to less than 50, office networking standards, and industry leading IaC for networking; 4) co-led efforts to deliver IaC for on-premise storage, compute, and virtualization environment; 5) co-led data center consolidation efforts over a few years to reduce the corporate data center footprint from eight to three, again saving several million dollars annually; 6) co-led implementation of AIOps platform to correlate operational events from several monitoring, security, logging, and management systems; 7) defined service catalog, service tiers, and SLO/SLAs for operations; 8) established KPIs, reports, and dashboards to measure service availability, operational effectiveness, and agile delivery; 9) created a culture of continuous improvement, ownership, and cross-functional team support.
2019 : 2022
Mandiant
Senior Director Cloud Operations
The entrepreneur in me drove me to this fantastic business opportunity. It's a way for me to be my own boss while helping businesses in our communities and I love it! If you'd like to learn more, please check out our website at wasatchinsight.com. Unfortunately, I was unable to sustain this endeavor on my own and in 2020 decided to close shop.
2018 : 2020
WasatchInSight.com
Owner
Company:
Google
Spoken Language:
Vietnamese
About
I am passionate about bringing people, process, and technology (in that order) together to deliver business value. Most recently, I have helped to lead cloud and devops transformational efforts across infrastructure, services, and operations teams. I thrive on developing leaders and providing solutions. My technical background is in networking, cybersecurity, and data center infrastructure. My leadership background is in architecture, cloud, infrastructure, services, and operations. I am most satisfied at work when I know my teams are properly represented, recognized, and contributing to positive business outcomes.
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