Steve Faulstich, CISSP
Details
• Develops security solutions that are consistent with Hahn Loeser’s business and budget requirements.
• Develops and lead a process to monitor and track the status of mitigating all Hahn Loeser security risks to provide periodic reports on progress and completion.
• Works with General Counsel, Ethics Counsel, Risk Management Director, and other leadership to ensure firm’s security requirements are understood and implemented.
• Work with management to establish performance measures, goals and reporting methodologies to measure and improve effectiveness and productivity.
• Champion continuous improvement and optimization of Hahn Loeser’s information security platforms and processes to minimize both cost and risk.
• Provide periodic reports on security related metrics.
• Manage relationships with third party providers of security related services to Hahn Loeser – to include : vendor selection, contract negotiation, and managing the delivery of services through SLAs consistent with our business requirements. Understanding of Hahn Loeser’s technology stack and business requirements to ensure that our Information Security strategy is effectively aligned.
• Maintain current knowledge of the most common Cyber threat actors, attack methodologies, and mitigation/remediation methods to minimize risk by attending seminars, and reviewing publications
• As a leader of the IT Department creates budgets, approves expenses, trains staff in IT technologies, crafts departmental goals, manages major projects, oversees enterprise servers and systems including SQL, Elite Enterprise/3E, iManage/Worksite DMS, VMWare View, and manages Help Desk Manager, Training/Applications Manager et. al.
2017 : Present
Hahn Loeser & Parks LLP
Director of Information Security
Manager of applications and support firm-wide. Systems administrator for Thomson Reuters Elite 3E and Enterprise and related applications including Clarity, Doc Studio, ARCS, Webview, BI, and Metastorm. Projects have included Elite upgrades, Whitehill template modification, and Billback cost recovery implementations. Interwoven certified engineer and systems administrator for HP Filesite and all back end applications including IDOL indexer and Communications Server. Lead a team of attorneys, records and IT staff in converting HLP to a matter-centric DMS environment. Senior IT manager responsible for help desk team and litigation support team.
2008 : 2017
Hahn Loeser and Parks
Computer Operations Manager
Managed 1st and 2nd level help desk and user support specialists for all firm offices. Monitored and executed upgrades and patch management for user applications and hardware. Application administrator for Thompson Elite Enterprise and iManage document management systems. Directly responsible for help desk policies and IT support for all offices at the firm. Built and supported over 40 servers within our main and secondary data site.
2007 : 2008
Hahn Loeser & Parks LLP
Help Desk Manager
Tier 2 support for all firm employees on an IT Help Desk. Supported Microsoft Word, iManage Filesite/Worksite, Cisco VOIP phone systems, Novell and Windows server environments, Blackberry devices, PCs, printers, and Active Directory/LDAP environment. Subject matter expert for Lexis Nexis InterAction CRM software working with Marketing team. Lead firm InterAction upgrade and converted 100.000 duplicate records via script to clean up data. Worked with upper level IT engineers and managers, as well as other departments and attorneys to provide the best possible technology solutions.
2005 : 2007
Hahn Loeser & Parks LLP
Help Desk Specialist
About
Experienced IT security manager and systems administrator specializing in the securing and administration of technology in a legal services environment. Direct experience in policy development, creating a modern security program, building successful support teams, enterprise scale application implementation and upgrades. Work involves vulnerability scanning and other security maintenance tools, MSSQL, Elite 3E, iManage, Intapp products, Windows Active Directory, DNS, SharePoint intranet portals, and network storage.
Specialties: Primary focus of the last 5 years has been in security including employee infosec training, policy development and testing, disaster recovery and business continuity testing, and aligning security with the needs of clients and the industry. and legal applications such as Thomson Elite 3E, Interwoven Filesite/Imanage, SharePoint, SQL Server. Managerial responsibilities include oversight of the Litigation Support and Help Desk teams. Special projects involve engagement with department heads in Marketing for web development and strategy, and Human Resources for internal and cloud based security solutions.
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