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Strider Golden
CyberSecurity ISSA at Intermountain Healthcare
Salt Lake City, UT, United States
Details
Experience:
2016 : Present
Intermountain Healthcare
CyberSecurity ISSA
Efficiently and effectively answer Buyer and Seller inquiries by email or telephone in respect of claims.
Resolution of escalated customer contacts.
Ensure the delivery of a quality customer experience on each and every transaction.
Ensure that all customer contacts are handled in an efficient, effective and customer-centric way.
2012 : 2013
eBay
Account Mediator
Meet required sales objectives by selling Qwest products and services for residential customers.
Consult with customers to gather information and make recommendations for their communication and entertainment needs.
Perfect the customer experience by providing excellent service on every call.
2010 : 2012
Qwest/Centurylink
Sales Consultant
Responsible for installation, integration and service of both company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
Responsible for achieving strong client satisfaction.
Functioned as integration project leader when assigned.
Verified that proposed as well as existing client hardware/software configurations can function per requirements.
2010 : 2010
Unisys
Computer Analyst
Negotiate for account settlement.
Set up recurring transactions for business profit.
Evaluate client credit for future transactions.
2007 : 2009
Discover Card
Senior Account Manager
Intermountain Healthcare
CyberSecurity ISSA
Efficiently and effectively answer Buyer and Seller inquiries by email or telephone in respect of claims.
Resolution of escalated customer contacts.
Ensure the delivery of a quality customer experience on each and every transaction.
Ensure that all customer contacts are handled in an efficient, effective and customer-centric way.
2012 : 2013
eBay
Account Mediator
Meet required sales objectives by selling Qwest products and services for residential customers.
Consult with customers to gather information and make recommendations for their communication and entertainment needs.
Perfect the customer experience by providing excellent service on every call.
2010 : 2012
Qwest/Centurylink
Sales Consultant
Responsible for installation, integration and service of both company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
Responsible for achieving strong client satisfaction.
Functioned as integration project leader when assigned.
Verified that proposed as well as existing client hardware/software configurations can function per requirements.
2010 : 2010
Unisys
Computer Analyst
Negotiate for account settlement.
Set up recurring transactions for business profit.
Evaluate client credit for future transactions.
2007 : 2009
Discover Card
Senior Account Manager
Company:
Intermountain Healthcare
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