Profiles search
Tammy Grate
Cybersecurity Senior Manager | USAF Veteran
Rocky Mount, NC, United States
Details
Experience:
2023 : Present
Truist
Cybersecurity Senior Manager
- Truist Performance Award winner 2021
- Orchestrated the successful implementation of over 13,000 net new virtual and physical servers during the merger of equals (MOE), introducing a streamlined process that significantly reduced cycle time and enhanced operational efficiency.
- Crafted, implemented, and streamlined the infrastructure build requirements process, leveraging ServiceNow as the central platform for requesting infrastructure across all environments. Successfully reduced cycle time, minimized hand-offs, and eliminated inadequate or missing requirements, resulting in accelerated speed to market.
- Worked closely with teams performing data file transmission and batch job scheduling to identify areas of improvement and leveraged workflow automation, resulting in increased efficiency, reduction in manual intervention and optimized resource utilization.
- Partnered with Cyber Security to design and establish a streamlined automated process by adding privileged and non-privileged Active Directory (AD) Groups to servers during the server provisioning process; Aligned with Cyber Security’s Truist Access Model for servers.
- Played a key role in leading the migration efforts for the EUC (End User Compute) rollout of physical and virtual desktops to all teammates within Truist. Organized, planned, and provided guidance to Relationship Managers and Project Managers, ensuring smooth execution of activities.
- Collaborated with the automation team to significantly enhance the existing server provisioning process by automating a majority of the tasks and optimizing the overall functionality. This will result in a remarkable reduction of over 98% in cycle time for intake and server provisioning.
2020 : 2023
Truist
Lead Platform Engineer
TNT (Transformation in Technology)
Managed Delivery Services – Queues, Workflows and Automation workstream by redesigning the infrastructure build and fulfillment process within the heritage BB&T environment. Achieved reduction of operational labor cost by 35% and reduced average cycle time by at least 30%.
2018 : 2020
Truist
Client/Server Operations Manager
Development Engineering
Oversaw and managed the IT Standards and Design team, serving as the primary point of contact for capturing requirements related to all desktop software across heritage BB&T and its subsidiaries. Spearheaded the development, design, and successful implementation of a proactive desktop application portfolio management solution known as the CALM (Client Application Lifecycle Management).
2011 : 2018
Truist
Client/Server Operations Manager
Development Engineering
Served as primary engineer and led efforts in collaboration with Network Engineering and IT Facilities to successfully migrate Windows servers from the Nortel network to Cisco network within the Wilson and Charlotte data centers.
2006 : 2011
Truist
Client/Server Engineer IV
Truist
Cybersecurity Senior Manager
- Truist Performance Award winner 2021
- Orchestrated the successful implementation of over 13,000 net new virtual and physical servers during the merger of equals (MOE), introducing a streamlined process that significantly reduced cycle time and enhanced operational efficiency.
- Crafted, implemented, and streamlined the infrastructure build requirements process, leveraging ServiceNow as the central platform for requesting infrastructure across all environments. Successfully reduced cycle time, minimized hand-offs, and eliminated inadequate or missing requirements, resulting in accelerated speed to market.
- Worked closely with teams performing data file transmission and batch job scheduling to identify areas of improvement and leveraged workflow automation, resulting in increased efficiency, reduction in manual intervention and optimized resource utilization.
- Partnered with Cyber Security to design and establish a streamlined automated process by adding privileged and non-privileged Active Directory (AD) Groups to servers during the server provisioning process; Aligned with Cyber Security’s Truist Access Model for servers.
- Played a key role in leading the migration efforts for the EUC (End User Compute) rollout of physical and virtual desktops to all teammates within Truist. Organized, planned, and provided guidance to Relationship Managers and Project Managers, ensuring smooth execution of activities.
- Collaborated with the automation team to significantly enhance the existing server provisioning process by automating a majority of the tasks and optimizing the overall functionality. This will result in a remarkable reduction of over 98% in cycle time for intake and server provisioning.
2020 : 2023
Truist
Lead Platform Engineer
TNT (Transformation in Technology)
Managed Delivery Services – Queues, Workflows and Automation workstream by redesigning the infrastructure build and fulfillment process within the heritage BB&T environment. Achieved reduction of operational labor cost by 35% and reduced average cycle time by at least 30%.
2018 : 2020
Truist
Client/Server Operations Manager
Development Engineering
Oversaw and managed the IT Standards and Design team, serving as the primary point of contact for capturing requirements related to all desktop software across heritage BB&T and its subsidiaries. Spearheaded the development, design, and successful implementation of a proactive desktop application portfolio management solution known as the CALM (Client Application Lifecycle Management).
2011 : 2018
Truist
Client/Server Operations Manager
Development Engineering
Served as primary engineer and led efforts in collaboration with Network Engineering and IT Facilities to successfully migrate Windows servers from the Nortel network to Cisco network within the Wilson and Charlotte data centers.
2006 : 2011
Truist
Client/Server Engineer IV
Company:
Truist
About
Offer expertise in coordinating and providing process and project consultation, design, and implementation for all business requirements that rely on enterprise technology functions. Collaborate closely with internal departments and line of businesses to ensure seamless integration and alignment of technology solutions with organizational needs.
Profile Photo
