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Tamy Lozada
Information Security Analyst - Identity and Access Management at HonorHealth
United States
Details
Education:
Bachelor’s Degree
Psychology
Arizona State University
2008 : 2012
Psychology
Arizona State University
2008 : 2012
Experience:
2023 : Present
HonorHealth
Information Security Analyst
As the IT Training Analyst, I manage the logistics of on-boarding requirements for all new staff members, processing approximately 160 new system users weekly; about 8,500 yearly. As a subject matter expert on training requirements for the organization, the data I create and maintain allows me to partner with other teams, such as Information Security, Access Management, Clinical Education, and Organizational Development, on process improvement initiatives.
My career at HonorHealth began with an Electronic Medical Records system (Epic) implementation, which fueled my love of innovation and creating efficient processes. During this time, I created several tools to streamline the training assignment and scheduling process, which allows me to solely manage a high volume of data and responsibilities.
2016 : 2023
HonorHealth
IT Training Analyst
Managed online training and custom courseware development projects; working closely with client's HR, IT, Compliance and Legal teams on training implementation and program maintenance. Notable projects include development of custom courses for Louis Vuitton and Leidos, management of new hire online training administration for Time Inc., Warner Bros. and Rosetta Stone, and implementation of online training content to client's LMS for Nintendo and Goodwill.
Established great and lasting relationships with clients by sharing enthusiasm and a positive attitude, setting clear, attainable timelines and personally ensuring the highest quality and timely delivery of all services. On numerous occasions, I was assigned projects of at-risk clients to repair the relationship and systems in place; resulting in renewal on all occasions.
2014 : 2015
NYSE Governance Services
Senior Client Services Specialist
Served as project coordinator on larger training implementations and managed several of my own clients. In August of 2014, I was awarded Employee of the Month for my ability to build strong, positive relationships with my clients, maintain success while juggling a multitude of tasks and keep composure under stress. In September of 2014, I was promoted to Senior Client Services Specialist.
2013 : 2014
NYSE Governance Services, Corpedia
Client Services Specialist
Managed volunteer and community involvement base for the American Heart Association; conducting interviews of potential volunteers and maintaining accurate records of volunteer and event attendance information. Collaborated with the Director of Community Relations on organizing events and administration of first, large scale volunteer training event.
2012 : 2012
American Heart Association
Community Relations Intern
HonorHealth
Information Security Analyst
As the IT Training Analyst, I manage the logistics of on-boarding requirements for all new staff members, processing approximately 160 new system users weekly; about 8,500 yearly. As a subject matter expert on training requirements for the organization, the data I create and maintain allows me to partner with other teams, such as Information Security, Access Management, Clinical Education, and Organizational Development, on process improvement initiatives.
My career at HonorHealth began with an Electronic Medical Records system (Epic) implementation, which fueled my love of innovation and creating efficient processes. During this time, I created several tools to streamline the training assignment and scheduling process, which allows me to solely manage a high volume of data and responsibilities.
2016 : 2023
HonorHealth
IT Training Analyst
Managed online training and custom courseware development projects; working closely with client's HR, IT, Compliance and Legal teams on training implementation and program maintenance. Notable projects include development of custom courses for Louis Vuitton and Leidos, management of new hire online training administration for Time Inc., Warner Bros. and Rosetta Stone, and implementation of online training content to client's LMS for Nintendo and Goodwill.
Established great and lasting relationships with clients by sharing enthusiasm and a positive attitude, setting clear, attainable timelines and personally ensuring the highest quality and timely delivery of all services. On numerous occasions, I was assigned projects of at-risk clients to repair the relationship and systems in place; resulting in renewal on all occasions.
2014 : 2015
NYSE Governance Services
Senior Client Services Specialist
Served as project coordinator on larger training implementations and managed several of my own clients. In August of 2014, I was awarded Employee of the Month for my ability to build strong, positive relationships with my clients, maintain success while juggling a multitude of tasks and keep composure under stress. In September of 2014, I was promoted to Senior Client Services Specialist.
2013 : 2014
NYSE Governance Services, Corpedia
Client Services Specialist
Managed volunteer and community involvement base for the American Heart Association; conducting interviews of potential volunteers and maintaining accurate records of volunteer and event attendance information. Collaborated with the Director of Community Relations on organizing events and administration of first, large scale volunteer training event.
2012 : 2012
American Heart Association
Community Relations Intern
Company:
HonorHealth
Years of Experience:
11
Skills
Account Management, Analytical Skills, AT&T Connect, Business Development, Calendars, Communication, Customer Service, Data Analysis, Data Entry, Data Management, Default prevention, Electronic Medical Record (EMR), EMR Training, Epic Systems, Event Planning, FTP Clients, Human Resources Information Systems (HRIS), iCIMS, Interpersonal Skills, Interviews, Leadership, Learning Management Systems, Management, Microsoft CRM, Microsoft Excel, Microsoft Office, Microsoft Word, Organization Skills, Outlook, PowerPoint, Problem Solving, Project Insight, Project Management, Redmine, Reporting & Analysis, Research, Salesforce.com, ServiceNow, Student Loans, Team Leadership, Time Management, Training, Training Analysis, WebEx, Writing
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