Tasche Hairston
Details
Computer Science
CHI Institute-Philadelphia
2009 : 2011
• Led the full RMF lifecycle support for critical systems, resulting in a 30% reduction in authorization timelines. This included expert guidance on system security categorization, control selection, enhancement, assessments, and continuous monitoring
• In 6 months, reduced cybersecurity compliance risks by 68%, resulting in $500K in annual savings
Authorized, updated, and reviewed RMF documentation, including Plans of Action and Milestones (POA&Ms) and Risk Assessment Reports, ensuring all artifacts were consistently audit-ready and leading to a 20% reduction in security findings
• Conducted in-depth system design analysis, identifying critical risks, and providing strategic recommendations to senior leadership, contributing to the enhancement of engineering support and risk mitigation
2022 : Present
Trinity Solar
Cybersecurity Compliance Specialist
• Led cross-functional teams to analyze and mitigate security incidents, resulting in a 30% decrease in the number of security breaches and ensuring the confidentiality and integrity of sensitive data
• Achieved a 35% reduction in false positives in security monitoring software within 3 months, enhancing incident response efficiency through advanced analytics and SIEM expertise
• Implemented, resolved, and automated processes for complex Identity and Access Management (IAM) service issues, achieving a 20% reduction in incident response time and ensuring minimizing uninterrupted service disruptions for Amazon's critical systems
• Collaborated in designing and implementing API-driven solutions, improving software development workflows and optimizing operational efficiency, contributing to a high-performance work environment
• Troubleshooted and resolved complex IAM service issues, achieving a 25% reduction in incident response time and maintaining security compliance, while efficiently configuring cloud identity systems for seamless user access
2021 : 2022
Main Line Health
Investigative Analyst Specialist
• Strategically conducted over 20 compliance audits, driving a 15% enhancement in compliance program effectiveness, and successfully identifying and rectifying 10 critical compliance issues. Ensured alignment with industry standards while remaining updated on new technologies, contributing to future-focused strategic planning
• Implemented automation compliance training programs, efficiently triage and delivering 30+ sessions to 500+ employees, achieving an outstanding 95% completion rate, and significantly enhancing organizational awareness of regulatory requirements
• Managed and mentored a team of five high performing junior compliance analysts, fostering their professional growth and ensuring consistent compliance with regulatory standards
• Monitored and investigated 50+ compliance issues, achieving a 20%
reduction in recurring incidents and recommending actions that led to enhanced security, compliance and information technology
• Provided expert guidance to 10+ business partners & stakeholders on evolving regulatory changes, ensuring timely compliance updates and minimizing potential risks
2018 : 2021
Gerson Lehrman Group
Senior Analyst Specialist
• Expertly addressed and resolved complex Identity and Access Management (IAM) service issues, achieving a 25% reduction in incident response time and minimizing service disruptions, including promptly troubleshooting of Microsoft Office application issues (Word, Outlook, PowerPoint, Excel), phone/voicemail problems, printer malfunctions, and mobile device concerns
• Achieved a remarkable 85% resolution rate for IT help desk tickets within a 24-hour window, effectively scaling support and simultaneously enhancing customer satisfaction ratings by 25% in just three months. This accomplishment highlights my proficiency in delivering rapid solutions, especially in the context of cyber security and anomaly detection, and 6 years of experience in software development lifecycle, large-scale computing, modeling, cyber security, anomaly detection, Security
Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), and operations incident response
• Leveraged strong problem-solving skills and a creative approach to technical challenges, resulting in a 30% reduction in recurring issues and enhancing user satisfaction, with 4 years of experience implementing Conditional Access Policies at scale
• Successfully installed application software across the organization, streamlining user experience to essential tools and improving productivity. Managed the setup and removal of user accounts on multiple systems (network, email, phone, security, etc.), ensuring proper access control and security compliance
2015 : 2017
Gift of Life Donor Program
Junior IT Help Desk Technician
• Consistently garnered a customer satisfaction rating exceeding 95% through the provision of timely and effective technical support, which elicited positive feedback and reinforced customer loyalty. This accomplishment underscores my proficiency in telemetry driven service design and software engineering principles, delivering exceptional customer experiences
• Reduced average resolution time by 25% through the implementation of streamlined troubleshooting processes, technical concepts ensuring swift issue resolution for customers and minimizing downtime
• Mentored and trained five new Technical Support Associates, improving their technical skills and product knowledge. This contributed to a 20% increase in team productivity, the ability to handle a higher volume of customer solutions to resolve issues
• Collaborated with the product and engineering teams to identify and escalate product issues and bugs, leading to the timely release of 10+ software updates and improvements, with a large scalable overall product performance, exercising engineering experience
2014 : 2015
Amazon
Technical Support Specialist
Skills
Affiliate Marketing, Analytical Skills, Anomaly Detection, Application Programming Interfaces (API), Azure, Cascading Style Sheets (CSS), cloud identity, compliance audits, Compliance Training, CPA Marketing, Creative Problem Solving, Critical Thinking, Customer Service, Cyber Risk Management, Cybersecurity, Cyber Threat Intelligence (CTI), Data Analysis, Database Design, Data Modeling, Data Visualization, Digital Marketing, Direct Sales, Help Desk Support, Identity and Access Management (IAM), Information Technology, IT, JavaScript, Microsoft Azure, Microsoft Excel, Microsoft Office, Multi-factor Authentication, Network Troubleshooting, Problem Solving, Project Management, Python (Programming Language), Real Estate Investing, Security Incident & Event Management, Security Information and Event Management (SIEM), Security Operations Center, Social Media, Software Development, Software Development Life Cycle (SDLC), software engineer, SQL, System on a Chip (SoC), Technical Support, Telemetry, Threat Analysis, Triage, Troubleshooting
About
Dynamic Highly Experienced professional Senior Security Engineer with 5+ years of expertise in cybersecurity, Entra ID (Azure AD) cloud Identity, and Conditional Access Policies. Proven track record in reducing compliance risks, enhancing security postures, and mitigating security incidents. Committed to Microsoft's mission of identity and access management. Expertise in cloud platforms, automation, and agile development practices. Ready to ensure the right identities access resources securely, supporting Microsoft's digital transformation.
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