Tiffani Thomas
Details
Computer Information Systems
University of Central Arkansas
Entergy
Information Technology Security Analyst
Administer and control access to networks, systems, and data, as well as support of Identity Management / Identity and Access Management (IDM/IDAM) environments, PeopleSoft, Active Directory, MISO and AppAdmin.
2013 :
Entergy/SAIC/Leidos
Information Security Analyst
Collaborated with end users to identify needs and requirements. Conducted daily quality assurance security audits to ensure compliance with SOX procedures within ERP team. Documented daily ERP activities for training and reference purposes. Represented IT on continuous improvement and project analysis on printer usage. Reduced paper usage production by 20% by reviewing daily production activities and identifying to development team which applications can be altered to duplex printing. Partnered with development and test teams to initiate user testing for new applications. Valued member of afterhours support team composed of application specialists and developers.
1993 : 2012
Navistar Inc
Enterprise Administrator
Skills
Info Sec, Physical Security
About
Highly skilled professional with over 15 years of experience supporting a range of software applications utilizing diverse computer technologies. Skilled in Unix based administration and Windows desktop support. Patient and dependable team player with a strong work ethic and ability to maintain effective relationships with customers and co-workers. Areas of Expertise include:
Problem Analysis
Internal Audits
Customer Service
System Security
Documentation
Risk Management
User Training
Case Management
Application Monitoring
Report Analysis
Operating Systems:
Windows
UNIX
AS400
Applications:
Microsoft Office
BMC – MyIdentity/Remedy
Active Directory
BaaN
JBA
Spectrum