Tom King
Details
Anthropology
Penn State University
1997 : 2004
MA
Anthropology
University of Iowa
1994 : 1997
BA
Anthropology and History
St. Cloud State University
1989 : 1993
Austin High
2015 : Present
UnitedHealth Group
Manager, Enterprise Information Security
2013 : 2015
Target Corporation
Senior Business Analyst, Enterprise Data Management
Led analysis, testing, and delivery of technology and process solutions for store operations and sales audit in Target’s Canada expansion. Partnered with business owners and vendors developing cash management processes, field training, and localization configuration across six functional domains supporting front lane and back office operations.
• Built relationships with key technology vendors and business owners, managing requirements, scope, and defects supporting technology and process delivery for 124 store openings across 5 cycles.
• Defined and managed process enabling delivery of localization configuration for Point of Sale, Self-Checkout, and Cash Management tools; delivered localization capabilities to meet Quebec language requirements, received recognition for excellence by Office Québécois de la Langue Française.
2011 : 2013
Target
Senior Business Analyst, Stores Business Technology - Canada
Led analysis and program delivery for strategic initiatives for Target’s Financial and Retail Services business. Delivered programs, projects, and requirements supporting key strategic capital reallocation initiative and a time-sensitive regulatory compliance mandate for Target’s consumer credit portfolio. Led project definition, capability assessments, and business process design optimizing speed, scope, and budget.
• Facilitated technical scoping and design for REDcard credit receivables sale; developing a program roadmap to identify, remove, and mitigate technology roadblocks with the goal of enabling quick contract execution.
• Led technology program to meet and maintain compliance with 2009 Credit Card Accountability Responsibility and Disclosure Act (Credit CARD Act of 2009), delivered compliant system solutions supporting business process on schedule.
2009 : 2011
Target
Senior Business Analyst, Financial and Retail Services
Managed Financial and Retail Services business technology projects supporting Target’s REDcard and GiftCard portfolios. Led three teams in delivery of data security compliance requirements for six systems.
• Developed data security remediation plans for REDcard credit and debit platforms and B2B GiftCard ordering and payment authorization systems, delivering projects ensuring compliance within timelines and budget.
• Delivered B2B GiftCard Ordering System, retiring obsolete green screen system, automating manual and paper based processes, improving efficiency (40+ %) and sales (20+ %) in 1st year.
2007 : 2009
Target
Business Analyst, Financial and Retail Services
Skills
Agile Methodologies, Analysis, Business Analysis, Business Process, Business Process Improvement, Business Requirements, Change Management, CRM, Cross-functional Team Leadership, Cross Functional Team Building, Data Analysis, Databases, Data Management, Data Warehousing, Integration, IT Management, IT Strategy, Leadership, Mergers & Acquisitions, Metadata, Metadata Management, MS Project, PMO, Process Improvement, Product Management, Program Management, Project Management, Project Planning, Project Portfolio Management, Quality Assurance, Requirements Analysis, Requirements Gathering, Requirements Management, SDLC, SharePoint, Software Development, Software Development Life Cycle (SDLC), Software Documentation, Software Project Management, SQL, Strategy, Team Leadership, Team Organisation, Thought Leadership, Vendor Management, Visio
About
I drive projects through disciplined execution, thought leadership, and an ability to pivot between tactical details while focusing on strategic objectives. I am passionate about project definition and scoping, valuing thoughtful planning, prioritization, and design to deliver useful solutions.
You’ll see in my profile below that I have experience with a variety of business partners supporting a wide array of capabilities. My unique blend of field research training; technical experience; and analysis, consulting, and project management skills provide a valuable perspective for framing problems and listening for solutions. I am skilled at weaving together divergent story lines to highlight common threads, key priorities, and roadblocks to show viable paths.
I create the conditions for success by quickly building strong relationships and readily adapting to change. I forge successful relationships through listening and empathy. Building empathy among diverse individual and team points of views enables collaboration and negotiation. I work toward consensus by bringing teams' local context into alignment with the larger organization’s strategic objectives, empowering teams to deliver solutions to drive positive change and growth.
I've developed the following competencies in my journey:
• Business and Systems Analysis
• Process Modeling and Design
• Requirements Management
• Project and Program Management
• Data Management and Governance
• Metadata Modeling
• Vendor Management
• Managing Global Teams
• Agile Scrum Delivery
Please contact me at: kingtomdean@gmail.com; I look forward to connecting with you!
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