Traci L Harris , SAFe RTE , PMP, ITIL-V3,SMC,PMC-II
Details
Bachelor of Science in Business with a Minor in Management
Western International University
2009 : 2012
American Express
Information Security Manager
Support Internal Audit Group NextGen initiative to establish a self-service analytic platform to advance IAG processes and systems , to increase agility and efficacy through the use of data analytics and audit process automation .
2019 : 2021
American Express
Release Train Engineer
As a group product manager within the End User Computing organization, I have primary oversight of the Software Asset Management product, Software Download product, TechCare Automation, SCCM migration to new platform and managed engineering. Work with business and tech leaders to help shape the product vision, drive the product roadmaps and prioritize the engineering teams sprint backlog. The product suite supports the entire enterprise of ~80K devices.
2017 : 2021
American Express
Group Product Manager
2013 : 2021
American Express
Program Manager - PMO
Responsible for providing oversight and program level management. Ensure that investment and resource optimization and prioritization are achieved through monthly Priority Review tracking and reporting process. Monitor and track multiple high profile projects against delivery, cost, budget, forecast, schedule, and quality targets.
2010 : 2011
American Express
Director of Program Management
Skills
Agile Project Management, Budgets, Business Analysis, Business Process Improvement, Change Management, Clarity, Data Center, Enterprise Architecture, Forecasting, ITIL, IT Strategy, Leadership, Management, Microsoft Project, MS Project, Outsourcing, PMO, PMP, Product Development, Program Management, Project Delivery, Project Management, Project Planning, Project Portfolio Management, Requirements Gathering, Resource Management, Risk Management, SDLC, Service Delivery, Software Project Management, Systems Analysis, Team Building, Training, Vendor Management
About
SAFe Certified , Release Train Engineer with diverse experience and success in leading multimillion-dollar programs and product launches throughout various technology organizations. Skilled in many areas of leadership combining, project management, program management, finance, budget management, risk management and desktop security patching and management. Strong technical skills with ability to work quickly and find options for best feasible solution for technology and customer. Technical skills include web development, technology integrations, data warehouse, analytics, reporting and documentation creation within control and compliance standards as well as Infrastructure/ architecture and IT strategy within American Express Technologies. SAFe 4 RTE Certified, Scrum Master certified, PMP, Pragmatic Marketing-Level III, ITLV V3 and AMEX Harvard Certification in Leadership Excellence.
Leadership experience includes developing winning strategies, driving innovation, change and leading teams in the planning and delivery of large projects/initiatives, exceeding shareholders and customer’s expectations. Actively coach and develop staff with proven ability to transfer job knowledge and skills to all levels. Enjoys getting down in trenches, doing whatever it takes to provide a win-win situation. Additional expertise includes:
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