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Tracy W
Information Security Engineer - Cyber at Data Center
Dallas, TX, United States
Details
Experience:
• 6+ years of security engineering and security compliance experience with a proven track record of increasing responsibilities.
• Demonstrates experience using Alienvault for vulnerability scanning and assessment.
• Demonstrates experience as a small team and managing efforts across multiple teams that may or may not be direct reports.
• Demonstrates experience resolving systems engineering and integration issues.
• Demonstrates experience with implementing and managing National Institute of Standards and Technology (NIST) security policies and standards, including ISO 27001 : 2013, PCI DSS, HIPPA, etc
• Demonstrates experience in system/security engineering techniques, processes, and life-cycle management.
• Demonstrates experience in conducting system/security engineering, analytical, and health check activities, coupled with problem solving techniques based off MITRE ATT&CK® matrix.
• Demonstrates experience with engineering change proposal processes.
• Demonstrates experience in conducting security engineering, analytical, and problem solving activities with structured problem solving techniques.
• Demonstrates experience in working in dynamic environments requiring ability to assess and prioritize tasks, managing time and resources to meet assigned deadlines.
• Excellent written and oral communication skills, including presentation skills.
• Experience with implementing and managing Federal Information Security Management Act (FISMA) policies and standards.
• Experience with Computer Incident Response Team (CIRT) process and techniques for a Federal certification boundary.
• Experience with system administration/network administration of Windows Server 20016, Active Directory, Palo Alto firewalls/proxies, Sophos anti-malware, and/or Synco Endpoint Manager.
2020 : Present
Data Center
Senior Information Security Engineer - Cyber
• Working as a system administrator on Windows XP/7 and Server 2003/2008R2 environment. Managing client operating systems and maintaining back up of servers. Maintaining LAN, installing & deployment client operating systems and printers & print servers at corporate headquarter and remote sites.
• Experienced using Sophos Unified Threat Management, incident reporting and remediation for Malware, Spyware, and virus prevention, detection, and removal for all desktops and laptop for the environment
• Project management. Office/network expansion.
• Citrix administration and support of XenApp.
• MPLS migration support. Plant conversion from existing network to MPLS network.
• Recommended preventive, mitigating, and compensating controls to ensure the appropriate level of protection and adherence to the goals of the overall information security strategy.
• Assisted in the development of access-controls, separation of duties, and roles.
• Conducted technical risk evaluation of hardware, software, and installed systems and networks.
• Assisted with testing of installed systems to ensure protection strategies are properly implemented and working as intended.
• Assisted in incident response and recommend corrective actions.
• Communicated with personnel about potential threats to the work environment.
• Participated in forensic recovery and analysis.
• Participated in development and maintenance of global information security policy.
2013 :
Bodycote
Infrastructure Support Technician
• Performed engineering and technical lead role on agent application and virtual desktop delivery project, which affected 2500 users.
• Utilizing Security Information and Event Management (SIEM), Intrusion Detection & Prevention (IDS / IPS), forensics, sniffers and malware analysis tools
• Installs, configures, and maintains the functionality of company desktop and Mac systems.
• Successfully identifying risks and implementing security solutions for wide range of projects.
• Reviewed violations of computer security procedures, discussed procedures with violators to make sure violations are not repeated.
• SCCM 2012 packaging and testing for desktop systems in a Windows AD environment
• Supporting testing environments, including deployment planning of existing products and configurations
• Consultation and escalation handling from Client Services as well as development and infrastructure teams
• Operating System design and development for Windows 7, 8, 10, and OS X
• Review of new software and hardware requests agency wide, providing a path forward for implementation, or alternative solutions as available.
• Spending several hours each week in meetings to solve new and ongoing issues as needed.
2014 : 2021
TEKsystems
Desktop Engineer / Information Security Analyst
• Performed laptop and desktops hardware break fix and installation of screens, motherboards, memory, hard drives, CPU’s, and peripherals for.
• Performed some light data forensics to retrieve lost data.
• Installation and configuration of all standardized corporate software and applications and assigned the task of keeping current with all Microsoft updates.
• Performed desktop support and application support for all corporate colleagues.
• Implement and test new software to ensure that it is compatible with corporate hardware and applications.
• Provide Tier II support to the Concentra help desk solution center. Completed and managed assigned projects.
• Experienced using McAfee ePolicy Orchestrator Antivirus management, incident reporting and remediation for Malware, Spyware, and virus prevention, detection, and removal for all desktops and laptop for the environment.
• Creating documentation for SOP for all new hires for desktop support team.
• Assigned the task to work closely with other teams to image, configure, deploy and technical support to the company’s newly implemented LanDesk systems that handled all current corporate builds.
• Senior team member for current Microsoft Windows XP to Windows 7 Enterprise migration project.
2012 : 2013
P2 Solutions
Infrastructure Support Technician - Contractor
--------Infrastructure Support Technician------
• Key participant on major global SAP implementations, as well as numerous sub-projects working closely with IT team members in corporate sites around the globe.
• Diagnosed, troubleshoot, and solved complicated end-user problems pertaining to network interactions with software and hardware as used within the building. Supervised contractor, and some technical staff to ensure administration and support of network desktop systems. Worked closely with the Help Desk to ensure problems were being handled and directed to the appropriate departments.
• Remedied Blue Coat Proxy issues
-------Jr. System Administrator-------
• Working as a junior system administrator on Windows XP/7 and Server 2003/2008 environment. Managing client operating systems and taking back up of servers. Maintaining LAN, installing & deployment of servers, client operating systems and printers & print servers at corporate headquarter and remote sites.
• Serve as a back-up support to the Systems Administrators for efficient and dependable operations of corporate computing environment, including server administration, applications availability, and storage access network. Responsible for installing, configuring, and maintaining servers running Windows Server 2008 R2, as well as HP workstations running Windows XP/7.
• Supported change management at the organizational level, Enterprise Change Management
• Support as necessary on a 24-7 basis to limit system down time during internal or external outages and peak periods.
--------- Litigation Support Administrator------------
• Served internally as a liaison between our legal team, human resources and IT for their e-discovery production and/or review needs Using Symantec Discovery Accelerator and various forensic tools.
• Create, maintain and troubleshoot litigation databases and computer imaging projects and document tracking systems.
• Assisting with duplication and burning of data onto CD-ROM or DVD-ROM.
2005 : 2012
Commercial Metals Company
Litigation Support Administrator/Jr. System Administrator/Infrastructure Support Technician
• Demonstrates experience using Alienvault for vulnerability scanning and assessment.
• Demonstrates experience as a small team and managing efforts across multiple teams that may or may not be direct reports.
• Demonstrates experience resolving systems engineering and integration issues.
• Demonstrates experience with implementing and managing National Institute of Standards and Technology (NIST) security policies and standards, including ISO 27001 : 2013, PCI DSS, HIPPA, etc
• Demonstrates experience in system/security engineering techniques, processes, and life-cycle management.
• Demonstrates experience in conducting system/security engineering, analytical, and health check activities, coupled with problem solving techniques based off MITRE ATT&CK® matrix.
• Demonstrates experience with engineering change proposal processes.
• Demonstrates experience in conducting security engineering, analytical, and problem solving activities with structured problem solving techniques.
• Demonstrates experience in working in dynamic environments requiring ability to assess and prioritize tasks, managing time and resources to meet assigned deadlines.
• Excellent written and oral communication skills, including presentation skills.
• Experience with implementing and managing Federal Information Security Management Act (FISMA) policies and standards.
• Experience with Computer Incident Response Team (CIRT) process and techniques for a Federal certification boundary.
• Experience with system administration/network administration of Windows Server 20016, Active Directory, Palo Alto firewalls/proxies, Sophos anti-malware, and/or Synco Endpoint Manager.
2020 : Present
Data Center
Senior Information Security Engineer - Cyber
• Working as a system administrator on Windows XP/7 and Server 2003/2008R2 environment. Managing client operating systems and maintaining back up of servers. Maintaining LAN, installing & deployment client operating systems and printers & print servers at corporate headquarter and remote sites.
• Experienced using Sophos Unified Threat Management, incident reporting and remediation for Malware, Spyware, and virus prevention, detection, and removal for all desktops and laptop for the environment
• Project management. Office/network expansion.
• Citrix administration and support of XenApp.
• MPLS migration support. Plant conversion from existing network to MPLS network.
• Recommended preventive, mitigating, and compensating controls to ensure the appropriate level of protection and adherence to the goals of the overall information security strategy.
• Assisted in the development of access-controls, separation of duties, and roles.
• Conducted technical risk evaluation of hardware, software, and installed systems and networks.
• Assisted with testing of installed systems to ensure protection strategies are properly implemented and working as intended.
• Assisted in incident response and recommend corrective actions.
• Communicated with personnel about potential threats to the work environment.
• Participated in forensic recovery and analysis.
• Participated in development and maintenance of global information security policy.
2013 :
Bodycote
Infrastructure Support Technician
• Performed engineering and technical lead role on agent application and virtual desktop delivery project, which affected 2500 users.
• Utilizing Security Information and Event Management (SIEM), Intrusion Detection & Prevention (IDS / IPS), forensics, sniffers and malware analysis tools
• Installs, configures, and maintains the functionality of company desktop and Mac systems.
• Successfully identifying risks and implementing security solutions for wide range of projects.
• Reviewed violations of computer security procedures, discussed procedures with violators to make sure violations are not repeated.
• SCCM 2012 packaging and testing for desktop systems in a Windows AD environment
• Supporting testing environments, including deployment planning of existing products and configurations
• Consultation and escalation handling from Client Services as well as development and infrastructure teams
• Operating System design and development for Windows 7, 8, 10, and OS X
• Review of new software and hardware requests agency wide, providing a path forward for implementation, or alternative solutions as available.
• Spending several hours each week in meetings to solve new and ongoing issues as needed.
2014 : 2021
TEKsystems
Desktop Engineer / Information Security Analyst
• Performed laptop and desktops hardware break fix and installation of screens, motherboards, memory, hard drives, CPU’s, and peripherals for.
• Performed some light data forensics to retrieve lost data.
• Installation and configuration of all standardized corporate software and applications and assigned the task of keeping current with all Microsoft updates.
• Performed desktop support and application support for all corporate colleagues.
• Implement and test new software to ensure that it is compatible with corporate hardware and applications.
• Provide Tier II support to the Concentra help desk solution center. Completed and managed assigned projects.
• Experienced using McAfee ePolicy Orchestrator Antivirus management, incident reporting and remediation for Malware, Spyware, and virus prevention, detection, and removal for all desktops and laptop for the environment.
• Creating documentation for SOP for all new hires for desktop support team.
• Assigned the task to work closely with other teams to image, configure, deploy and technical support to the company’s newly implemented LanDesk systems that handled all current corporate builds.
• Senior team member for current Microsoft Windows XP to Windows 7 Enterprise migration project.
2012 : 2013
P2 Solutions
Infrastructure Support Technician - Contractor
--------Infrastructure Support Technician------
• Key participant on major global SAP implementations, as well as numerous sub-projects working closely with IT team members in corporate sites around the globe.
• Diagnosed, troubleshoot, and solved complicated end-user problems pertaining to network interactions with software and hardware as used within the building. Supervised contractor, and some technical staff to ensure administration and support of network desktop systems. Worked closely with the Help Desk to ensure problems were being handled and directed to the appropriate departments.
• Remedied Blue Coat Proxy issues
-------Jr. System Administrator-------
• Working as a junior system administrator on Windows XP/7 and Server 2003/2008 environment. Managing client operating systems and taking back up of servers. Maintaining LAN, installing & deployment of servers, client operating systems and printers & print servers at corporate headquarter and remote sites.
• Serve as a back-up support to the Systems Administrators for efficient and dependable operations of corporate computing environment, including server administration, applications availability, and storage access network. Responsible for installing, configuring, and maintaining servers running Windows Server 2008 R2, as well as HP workstations running Windows XP/7.
• Supported change management at the organizational level, Enterprise Change Management
• Support as necessary on a 24-7 basis to limit system down time during internal or external outages and peak periods.
--------- Litigation Support Administrator------------
• Served internally as a liaison between our legal team, human resources and IT for their e-discovery production and/or review needs Using Symantec Discovery Accelerator and various forensic tools.
• Create, maintain and troubleshoot litigation databases and computer imaging projects and document tracking systems.
• Assisting with duplication and burning of data onto CD-ROM or DVD-ROM.
2005 : 2012
Commercial Metals Company
Litigation Support Administrator/Jr. System Administrator/Infrastructure Support Technician
Company:
Data Center
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