Travis Haglund
Details
Psychology
The University of Texas at San Antonio
Network Operations
Rackspace Open Cloud Academy
2014 : 2014
Journalism, Computer Science
Northwest Vista College
Dell Technologies
Senior Advisor, Cybersecurity Engineering and Operations
• Worked with cutting-edge cloud computing technology. Proficient with AWS and Azure.
• Advised customers on technical issues through ticket queue and calls.
• Troubleshot at each layer of the OSI model.
• Installed, configured, maintained, and troubleshot firewalls and Virtual Private Networks.
• Expert with Palo Alto Next-Generation Firewalls (and the Palo Alto Networks suite of offerings), Cisco ASA, and F5 AFM. Proficient with Cisco FTD and Juniper SRX.
• Worked as a member of a team to deliver Fanatical Support to our customers.
• Expert with F5 BIG-IP and Brocade load balancers.
2020 : 2022
Rackspace Technology
Network Security Architect
2018 : 2020
Rackspace Technology
Senior Network Security Engineer
2016 : 2018
Rackspace
Application Delivery Engineer (Network Security Engineer)
2014 : 2016
Rackspace
Network Security Administrator
Skills
Brocade, Brocade ADX, CCNA, CCNP Switch, Cisco ASA, Cisco Technologies, Cloud Computing, Computer Hardware, Computer Network Operations, Customer Satisfaction, Customer Service, Electronics Repair, F5 AFM, F5 BigIP, F5 LTM, Firewalls, Inventory Management, Microsoft Excel, Microsoft Office, Mobile Technology, Network Administration, Networking, Network Security, Next-Generation Firewalls (NGFW), Palo Alto, Palo Alto Networks, PCNSE, Retail, Sales, Soldering, Store Management, System Administration, Time Management, Training, Troubleshooting, Visual Merchandising, VMware
About
Learner - Achiever - Input - Responsibility - Strategic
I possess deep knowledge and experience with public cloud providers, as well as traditional and next-generation networking and security devices. I am a naturally-curious problem-solver and a voracious reader of technical documents and white-pages. I obsess over technology and protocols to the point where I effectively become a self-taught expert, especially when allowed time to research and lab. I absolutely love taking all of the hard-earned technical knowledge that I have acquired on my own (and continue to acquire) and turning that into documentation and processes that can be easily understood and digested by my intended audience, whether they are technically-advanced or otherwise. The only thing that I love more than learning (and my wife, son, family, friends, and dogs) is imparting my knowledge to others and seeing that tell-tale look of understanding crawl across their face.
I eat VPNs and Security-Policies for breakfast, then wash them down with advanced load-balancer VIP configurations. From Cisco to Brocade, F5, Palo-Alto Networks, AWS, Azure, and more, I am extremely well-versed in the platforms and technologies which enable modern businesses to thrive and expand their online presence in the most secure and highly-available way possible. If you have any questions or need assistance, I am your guy.
Connect with me to learn more.
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