Travis Sherman
Details
Computer and Information Sciences, minor in Computer Security
Laramie County Community College
2008 : 2013
- EDR deployment & management, including log review and policy management of EDR environment.
- Log collection, filtering, and monitoring via Elasticsearch and Grafana.
- Monitoring communications from vendors for security updates/workarounds, and coordinating work with team.
- Creation of, modification to, and enforcement of team security policies in accordance with corporate security policies.
- Assist in review of new software and services to ensure they meet security requirements.
2022 : Present
DISH Network
Engineer II - Database Administrator / SRE / Information Security (OTT Engineering)
• Responsible for the operation, maintenance, troubleshooting, and usage of multiple database environments for the OTT and Uplink departments for Dish Technologies.
• Creation of documentation to manage and deploy database environments to meet OTT standards, including best practices guide.
• Database script creation using Bash & Python to perform backup regression testing, data auditing & entry, backup recovery, and partition cleanup.
• Tier 2 on-call support for database-related issues or problems.
2019 : 2022
DISH Network
Engineer I - Database Administrator / SRE (OTT Engineering)
- Responsible for a team of 3-5 Network Ops. Center technicians, ensuring day-to-day activities are running per expectations of management
- Develop and maintain SOPs and documentation as it relates to the OTT environment, including On Demand, Dish Applications, and other systems.
- Assist in the hiring process by performing interviews with potential NOC and Operations team members, relaying feedback to management for next steps.
- Perform Tier I diagnosis and troubleshooting of OTT systems
- Work with interdepartmental leadership to address areas of concern, areas of improvement, and delegation of responsibilities during projects or troubleshooting investigations.
- Holding team members accountable and providing counseling, improvement plans, and write-ups (where necessary and based on severity).
2018 : 2019
DISH Network
Supervisor - OTT Operations
• Manage a team of 2-5 Engineers and Technicians within the Compression department across multiple locations.
• Hold bi-weekly 1 : 1 meetings with direct reports to assess potential, review projects, provide positive feedback and areas of opportunity, as well as receive feedback to convey to departmental leadership.
• Assist with on-call support, being a key point of contact for all Compression team members when an issue arose and how to resolve it.
• Run project meetings and team discussions, ensuring all team members are accounted for, take diligent notes, and solicit feedback from team members and vendors (for projects) as milestones are met/missed.
• Work with interdepartmental leadership to address areas of concern, areas of improvement, and delegation of responsibilities during projects or troubleshooting investigations.
• Holding team members accountable and providing counseling, improvement plans, and write-ups (where necessary and based on severity).
Note : EchoStar Technologies became Dish Technologies (aka Dish Network) in March of 2017 via acquisition.
2015 : 2018
DISH Network
Engineering Supervisor III - Compression
• Responsible for script creation, recording, editing, and publishing the 'Weekly Recap' podcast for OpenCritic.com
2021 : 2021
OpenCritic.com
Co-Host - Weekly Recap Podcast
Skills
Active Directory, Cisco Technologies, Cloud Computing, Computer Hardware, Computer Networking, Computer Repair, Computer Security, Cybersecurity, Database Administration, Database Development, Database Management System (DBMS), Databases, Data Center, Disaster Recovery, Hardware, Identity & Access Management (IAM), Information Technology, Internet Protocol (IP), Internet Protocol Suite (TCP/IP), IP, Management, MPEG, MySQL, Network Administration, Network Design, Network Engineering, Networking, Network Security, Operating Systems, Oracle Database, Relational Databases, Security, Servers, Software Development Security, Software Installation, SQL, Switches, TCP/IP, Team Leadership, Technical Documentation, Technical Support, Technical Writing, Troubleshooting, Virtualization, VMware, VMware Infrastructure, VMware vSphere, Vulnerability Management, Windows Server, Wireless Networking
About
A technical-driven team member with a combined 11+ years of experience working both as a manager and individual contributor in video broadcast, data center operations, database administration, and information security. I strive for excellence by diving in to a problem, question, or curiosity head first - and coming out with a solution, answer, and understanding that makes me better at what I do.
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