Trevor Erickson

Information Security Manager at Sorenson Communications

Woods Cross, UT, United States

Details

Education: Bachelor

Information Technology

University of Phoenix

2002 : 2005

Experience: Manages team of Information Security analysts responsible for threat hunting, cloud security (AWS and Azure), Endpoint Security . Main point of contact for all security concerns related to Information Technology. Implements and drives security projects to help mitigate vulnerabilities for the environment. Implements process and system change toward SOC II type 2 compliant. Responsible for Identity and Access Management. Lead initiative to implement MFA and SSO requirements across the company. Performs risk assessments on new and existing software applications. Participates in change management processes and analyses changes for potential security risks. Presents findings to management and suggests remediation procedures. Develops, documents and enforces security policies.

2017 : Present

Sorenson Communications

Information Security Manager

Involved in vetting and suggesting security tools and solutions at Silicon Valley Bank. Configures and supports Database Activity Monitoring appliances. Responsible for installing, configuring and updating endpoint security solutions. Monitors server and workstation scans from Rapid 7/Nexpose for vulnerabilities. Directs appropriate departments in how to mitigate those vulnerabilities.

2016 : 2017

Silicon Valley Bank

Cyber Security Analyst

Technical lead for Windows Server 2003 remediation effort. Responsibilities include initial planning phase to determine if upgrade or replacement of application software is required, provisioning Virtual Machines running Windows 2008 R2/2012 R2, procuring, installing and configuring newer versions of software. Main escalation point for Tier 2 issues which include printer, server issues and application issues. Primary contact for critical system outages in the Salt Lake data center. Lead effort to redress and re-cable server and network racks to avoid outages due to faulty cabling. Established a cabling standard for remote hands to follow after we move our data center to collocated facilities. Processes backup tapes and rotates tapes for offsite tape storage. Responsible for racking, installing and configuring new servers and appliances in the Salt Lake data center. Orders and recommends new data center equipment when necessary. Installs operating system on both physical and virtual servers for various business units. Installs and configures software on servers for purposes of monitoring, security and remote management. Creates and responds to trouble tickets for various issues ranging from system down situations to data center wide impacting issues. Participates in a week long on-call rotation for 24/7 support.

2013 : 2016

Silicon Valley Bank

NOC Administrator

Provided support for critical system outages, software upgrades, and capacity planning. Coordinated with business executives, software experts, help desks, and data source teams in a 24x7 availability environment. Administered company SharePoint initiative. Upgraded company’s SharePoint installation from MOSS 2007 to MOSS 2010. Performed several iterations of software configuration changes and installations for Sorenson’s core and video messaging services. Assisted in data center relocation. Helped move and re-rack 300+ servers into new data center cage expansion which included cabling, reconfiguration, hardware fixes and software re-installation. Administered over 100 physical and virtual servers running both Windows Server 2008 and Web based services. Responsible for configuring and maintaining alerts in both Nimbus monitoring software and Microsoft SCOM. Pushed Windows 7 images from Microsoft SCCM server to remote client computer sites.

2010 : 2013

Sorenson Communications

Systems Administrator

Mentored and managed offsite group of Systems Administrators and help desk personnel. Monitored backups for remote site. Pulled tapes for offsite storage. Responsible for trouble tickets for Microsoft Exchange, general connectivity issues and FTP sites. Built servers from ground up using Windows Server 2008. Experience with provisioning VMware servers in an ESX environment. Extensive knowledge of Microsoft Office SharePoint Server administration, installation and configuration. Assisted with critical system outages, software upgrades, and capacity planning. Coordinated with business executives, software experts, help desk and data source teams in a 24x7 availability environment.

2004 : 2010

MarketStar

Systems Administrator

Company: Sorenson Communications

Years of Experience: 19

Spoken Language: English, Some French

Skills

Active Directory, Cloud Computing, Computer Hardware, Cybersecurity, Databases, Data Center, Data Center Management, Disaster Recovery, DNS, Hardware, HP, HTML, Identity & Access Management (IAM), IIS, Information Security, Information Security Management, Information Technology, Infrastructure, Microsoft Exchange, Microsoft SQL Server, Operating Systems, Remote Infrastructure Management, Risk Assessment, Security, Security Audits, Security Management, Security Operations, Servers, SharePoint, Software Installation, System Administration, Technical Support, Testing, Training, Troubleshooting, Virtualization, VMware, VMware ESX, Vulnerability Assessment, Windows, Windows 7, Windows Server, Wireless, XP

About

Experienced Information Security Manager with skills in a diverse range of security technologies. Knowledge of major security software programs and methodologies with proven success implementing and maintaining said programs. Dedicated IT professional with a strong work ethic and excellent interpersonal skills. Able to comfortably speak and interact with other professionals with varying experience. Deep seeded passion for securing systems and data from would be bad actors.