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Victor Prado
MBA | A+ | SC-900 | AZ-900 | Security
Oklahoma City, OK, United States
Details
Experience:
Fortinet Stack Implementation/Administration management, and improvement;
Mimecast administration;
Knowbe4 Implementation/Administration;
Documentation of procedures and improvements, based on ISO 27000;
O365 Administration; MS Defender for Cloud, Security Center, PIM, MFA, Sentinel, Intune, etc.;
Exchange Administration;
DNS Administration;
Applying a security framework and ensuring compliance from the business, vendors, and contractors;
Crowd Strike EDR/ITP Implementation/Administration;
Development of a cybersecurity training program;
Threat Vulnerability Management Implementation/Administration
Developed and maintained documentation for the IT knowledge base.
Monitored problem tickets and technical support issues using an established help desk system.
Oversaw employee terminations, reinstatements, and certifications in line with team objectives.
Processed, submitted, and maintained employee records for background checks or government clearances.
SIEM Implementation/Administration
2022 : Present
CFS Brands
Information Security Administrator
Maintain and administer multifactor authentication systems
Maintain and administer a phishing training program
Review and investigate alerts in the security log management system
Maintain and administer firewall and associated blades and resources
Administer Endpoint groups, Endpoint policies, and whitelisting files and domains
Create and distribute weekly information security reports and notices
Participate in the testing and training of new implementations (including the supervision and preparation of user documentation)
Worked with email quarantine and threat projection management platform, Blacklisting, Whitelisting, SPAM at Proofpoint,
Geolocation and Email/DNS, threat prevention, and email threat extraction
Assures quality, security, and compliance requirements for supported areas.
2020 : 2022
RCB Bank
Information Security Analyst
Maintain, analyze, and troubleshoot computer systems. (Windows/Linux)
Maintain security desktop compliance using Mcafee ePolicy Orchestrator
Resolve tickets in an environment of over 1000+ computers.
Program AVAYA / CISCO phones with different VLANs.
Troubleshoot network issues and Citrix issues
Account Managment - Active Directory
2019 : 2020
Sutherland
IT Specialist
Provide customer support via Help Desk & Service Desk
• Provide phone and e-mail support
• Resolve tickets
• Troubleshoot network issues
• Network Performance Monitoring (Solar-winds, Wire-shark)
• Windows Server administration
2018 : 2019
Third Helix Technology
Technical Support Analyst
Responsible for monitoring security events, releasing access, and first-level attendance to all security incidents and requests.
• Release of ACLs and Firewall rules.
• Initial treatment of Incidents and requests for the security area
• Analysis and mitigation of DDoS attacks
• Security event monitoring
• Security Hotline Attendance
• Handling phishing, spam, port scan, and other security incidents involving IPs groups
• Removal of inappropriate content
• Notification of customers and users for breach of rules
2017 : 2018
UOL DIVEO
Information Security Analyst
Mimecast administration;
Knowbe4 Implementation/Administration;
Documentation of procedures and improvements, based on ISO 27000;
O365 Administration; MS Defender for Cloud, Security Center, PIM, MFA, Sentinel, Intune, etc.;
Exchange Administration;
DNS Administration;
Applying a security framework and ensuring compliance from the business, vendors, and contractors;
Crowd Strike EDR/ITP Implementation/Administration;
Development of a cybersecurity training program;
Threat Vulnerability Management Implementation/Administration
Developed and maintained documentation for the IT knowledge base.
Monitored problem tickets and technical support issues using an established help desk system.
Oversaw employee terminations, reinstatements, and certifications in line with team objectives.
Processed, submitted, and maintained employee records for background checks or government clearances.
SIEM Implementation/Administration
2022 : Present
CFS Brands
Information Security Administrator
Maintain and administer multifactor authentication systems
Maintain and administer a phishing training program
Review and investigate alerts in the security log management system
Maintain and administer firewall and associated blades and resources
Administer Endpoint groups, Endpoint policies, and whitelisting files and domains
Create and distribute weekly information security reports and notices
Participate in the testing and training of new implementations (including the supervision and preparation of user documentation)
Worked with email quarantine and threat projection management platform, Blacklisting, Whitelisting, SPAM at Proofpoint,
Geolocation and Email/DNS, threat prevention, and email threat extraction
Assures quality, security, and compliance requirements for supported areas.
2020 : 2022
RCB Bank
Information Security Analyst
Maintain, analyze, and troubleshoot computer systems. (Windows/Linux)
Maintain security desktop compliance using Mcafee ePolicy Orchestrator
Resolve tickets in an environment of over 1000+ computers.
Program AVAYA / CISCO phones with different VLANs.
Troubleshoot network issues and Citrix issues
Account Managment - Active Directory
2019 : 2020
Sutherland
IT Specialist
Provide customer support via Help Desk & Service Desk
• Provide phone and e-mail support
• Resolve tickets
• Troubleshoot network issues
• Network Performance Monitoring (Solar-winds, Wire-shark)
• Windows Server administration
2018 : 2019
Third Helix Technology
Technical Support Analyst
Responsible for monitoring security events, releasing access, and first-level attendance to all security incidents and requests.
• Release of ACLs and Firewall rules.
• Initial treatment of Incidents and requests for the security area
• Analysis and mitigation of DDoS attacks
• Security event monitoring
• Security Hotline Attendance
• Handling phishing, spam, port scan, and other security incidents involving IPs groups
• Removal of inappropriate content
• Notification of customers and users for breach of rules
2017 : 2018
UOL DIVEO
Information Security Analyst
Company:
CFS Brands
Spoken Language:
Espanhol, Inglês, Português
About
An InfoSec guy :)
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