Vitaliy M.
Details
⌨ Learn more about our services at : www.legalservicesnyc.org
As IT Director of Cybersecurity & IT Infrastructure, I am accountable for leading a team of 10 IT employees to fulfill the organization’s IT needs across 18 NYC offices, shape a robust information security infrastructure, deploy leading-edge technology systems, and develop forward-looking IT policies and programs with an emphasis on cybersecurity, productivity, and efficiency.
I drive continuous improvements to the firm’s security posture by conducting network penetration testing, risk assessments, and security awareness trainings to protect the organization’s IT assets.
To carry out my mandate, I recruit and train team members, design comprehensive backup and disaster recovery plans, manage the help-desk team, and develop lean IT processes and policies that are standardized, scalable, and informed by industry best practices.
I also maintain and optimize all network hardware equipment, including : servers, workstations, routers, switches, operating systems, and business applications
Among my accomplishments, I have :
➥ Transitioned ~85% of all IT infrastructure to the cloud.
➥ Deployed an integrated Storage Area Network; achieved $28K+ in cost savings through diligent vendor sourcing, selection, and negotiation.
➥ Cultivated trusted-advisor relationships with senior management.
➥ Positioned the IT Department as a true value creator and business partner to all other departments.
➥ Translated high-level business objectives into actionable IT roadmaps that support the organization’s goals.
➥ Managed and mitigated IT spend; achieved $90K in cost savings from new copier leasing agreement negotiations.
➥ Introduced SD-Wan technology to provide instant failover capability and enhance network resilience.
➥ Enabled the help-desk team to resolve 95% of calls within 2 days.
2016 : Present
Legal Services NYC
Director of Cybersecurity and IT infrastructure
As Sr. Systems Engineer, I was tasked by the management team to lead a total redesign of the backup infrastructure with the goal of optimizing Exchange, SQL, Virtual server, and file system backup speed, resiliency, and security for a 5K+ server/laptop environment.
Some of my additional contributions include :
➥ Integrated Azure Site Recovery to replicate VMware guests and conducted multiple disaster recovery exercises to ensure smooth functionality.
➥ Led all aspects of internal VMware deployment across multiple vCenter instances and corporate offices.
➥ Partnered with third-party vendors to integrate state-of-the-art tools and technologies in support of key business initiatives.
➥ Routinely troubleshot, analyzed, and resolved issues with the EMC VNX.
➥ Trained a top-tier team of help desk personnel through coaching and mentorship.
➥ Reduced backup environment failures, achieving a 99% pass rate over tenure.
➥ Cultivated mentor-mentee relationships with individual team members; provided professional development opportunities to facilitate vertical career mobility.
2015 : 2016
Alvarez & Marsal
Senior Systems Engineer
As Technical Support Engineer, I provided technical support for the Simpana suite of data protection applications to executive customers.
Some of my additional contributions include :
➥ Managed and resolved critical, time-sensitive support issues in a timely manner.
➥ Recreated technical problems in a lab environment to provide hard evidence for bug fixes.
➥ Contributed to new product releases and beta cycles.
➥ Enabled the team’s 95%+ approval rating from customers.
➥ Highly specialized in the following key products and functionalities : Windows File System iDA, OnePass Archiver (Windows, Celerra, NetApp), Firewall Configuration, and Virtual Server iDA.
2011 : 2015
CommVault
Certified Systems Engineer at CommVault
• Managed Active Directory, provided functional and technical support for 1000+ users, performed troubleshooting and diagnosing hardware and software problems, including desktop, laptop, network printers, WAN and LAN connectivity issues
• Managed support team of 10 people
2011 : 2011
Merrill Lynch
Technical Support Team Lead
Multiple projects for Bank of America, Chase, Morgan Stanley, Wachovia
• Performed new Cisco switch installation, Desktop Roll-outs and re-imaging of new PCs on Windows Operating System
• Heavy client interaction – ensured PCs had full connectivity, accurate application configuration, and file system setup.
• Installed and configured Bloomberg PC
2010 : 2011
Bank of america
Technical Support
About
➥ In order to excel in today’s competitive business environment, a successful IT professional needs a balance of cybersecurity, risk mitigation, and infrastructure management expertise - backed by robust analytical skills. I combine over 14 years’ experience providing strategic IT vision and cybersecurity leadership for multiple high-profile organizations; delivering integrated cybersecurity solutions that strengthen security posture and protect organizational assets; facilitating secure and scalable IT systems aligned with my company’s core business priorities; and carefully shaping the processes and policies that sustain an efficient, operationally compliant, and highly productive organization.
➥ I excel at identifying and closing gaps in overall security standards, anticipating and mitigating cybersecurity risks, integrating leading-edge tools and technologies, developing cohesive incident response and business continuity plans, training and mentoring IT teams, and fostering an organizational culture of compliance and risk-aversion.
➥ I am a supportive team leader with a strong ability to take charge of projects, train and empower others, and motivate those around me to do their best work. I believe a leader’s primary duty is to cultivate, professionally develop, and grow confidence in his team. I have the ability, expertise, and coaching skills to drive my team to success.
➥ I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a team member, presenting to a crowd, or anything in between; I communicate quickly, accurately, and effectively.
☛ Key Skills ☚
✦ Strategic Planning & Execution
✦ I.T. Infrastructure Management
✦ Cybersecurity Specialist
✦ Vulnerability Assessments
✦ Business Continuity Planning
✦ Project Management
✦ Process Improvement
✦ Mentor/Coach/Facilitator
✦ Vendor Management
✦ Team Leadership
✦ Training & Development
✦ Disaster Recovery
✦Pursuing CISSP
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