Wendell Ferguson
Details
The Innovative Technology Leader
Stanford University Graduate School of Business
2023 : 2023
Master's of Divinity
Berkeley School of Theology
2003 : 2007
BS
Computer Science
California State University-Hayward
1994 : 1996
} ILLUSTRATIVE RESULTS : Currently leading a total transformation of financial systems, establishing an enterprise data warehouse and analytics environment. Additionally, consolidating policy administration systems to increase efficiency and reduce administrative costs. Introduced new technologies to increase process automation, enhance analytics and improve development operations. Implementing IT operating model transformation, including organizational realignment, formalization of processes, policies, KPIs and service level agreements. Oversees IT audits and prepares and presents security updates to the Board of Directors.
2021 : Present
BCS Financial Corporation
Head Of Information Technology and Chief Information Security Officier
Reported to the Vice President of Data & Analytics at Blue Shield of California, Wendell led a team responsible for transforming the Enterprise Data and Analytics operating model to become a Center of Excellence that would scale and support business growth.
Leads a team of more than 50 data and analytics strategists, managers, consultants, and developers responsible for the transformation of Blue Shield’s data and analytics organization. This included formation of an Enterprise Data & Analytics Strategy and Operations function responsible for leading business engagement, demand management, tools administration, reconciliation and controls, release management and production support activities across the organization.
} ILLUSTRATIVE RESULTS : Managed an administrative budget of 8 million and oversaw 50 million in operational budget. Established the BSC data & analytics strategy and operations function; responsible for production support, intake, triage, and coordination of work for over 200 data and analytics professionals. Furthermore, designed and implemented a new business engagement model that leveraged “Data & Analytics Liaisons” to partner with business leaders throughout the organization to define and support their data, analytics, and reporting needs.
2019 : 2021
Blue Shield of California
IT Director Strategy and Operations, Enterprise Data and Analytics
Reported to the COO, the AVP of Business Systems and Operational Solutions was primarily responsible for overall direction, oversight and active leadership to solve complex issues which spanned across the business and Information Technology.
Led a team of twenty integrators, portfolio leaders and project managers responsible for integrating, and stabilizing recently acquired subsidiary. Additionally, drove blue printing initiative (future sate people, process, technology), enterprise planning and implementation of strategic, operational and integration initiatives.
} ILLUSTRATIVE RESULTS : Managed an administrative budget of 3.3 million, oversight of 34 million in program budget, 9 million in strategic, and 2 million in operational. Furthermore, successfully delivered initiatives under budget and on schedule, significantly improving relationships, while merging two very different cultures and business entities
2017 : 2019
Blue Shield of California
Associate Vice President, Blue Shield Promise (Medi-Cal Plan)
Led an IT team which supported a modern and strategic business process outsourcing agreement with Accenture. Additionally, successfully identified areas of opportunity to improve process, redesign project execution approach and reduce delivery time to market.
} RESULTS : An annualized $3.5M in administrative cost savings, increased in the organization’s flexibility and scalability to meet the changing business and market conditions. Moreover, repaired relationships between pharmacy business and IT organizations, delivered initiatives 35% under budget and as a result gained the trust and admiration of peers and leadership.
2011 : 2017
Blue Shield of California
Senior Project Manager, Sub Portfolio Leader
Took over a very talented group of minimally performing solution design consultants and turned them into a highly functioning cooperative team where deliverable dates were met and goals were exceeded. “And they still loved me when it was all done and said with”.
} RESULTS : Created a healthy work culture, reduced duplication and redundancy, produced high quality technology technical designs specifications, and reduced overall delivery cost to the enterprise.
2004 : 2010
Kaiser Permanente IT
Soultion Design Consultant
Skills
.NET, Agile & Waterfall Methodologies, Agile Methodologies, Analysis, Analytics, Big Data Analytics, Budgeting, Business Analysis, Business Process Improvement, Caliber, CORBA, Cross-functional Team Leadership, Cross Functional Team Building, Data Engineering, DB2, Diversity & Inclusion, ePremis, Executive Leadership, Goats, Information Technology, Integration, Java, Leadership, Lotus Notes, Management, Mergers & Acquisitions (M&A), Microsoft Office, Microsoft Project, MS Project, Operations Management, Process Improvement, Program Management, Project Management, Relationship Management, Remedy 7, RUP Methodologies, SDLC, SOA, SOAP, Software Development Life Cycle (SDLC), Software Project Management, Strategic Leadership, Strategy, Team Leadership, Trizetto, UML, Vendor Contracts, Vendor Management, Visio, xml, AIX, SOLARIS, NET, SQL, Oracle, Microsoft Office 2007, Agile & Waterfall
About
With over 25 years of experience in the technology sector, I am a seasoned IT and security leader who is passionate about innovation, process improvement, and team diversity. I hold a Lean Six Sigma Green Belt certification and have applied its principles and tools to enhance the performance and efficiency of various systems and projects across different industries, including consumer software, manufacturing, financial, insurance, and health care.
Currently, I am the Head of Information Technology and Chief Information Security Officer at BCS Financial Corporation, where I report to the CEO and manage all aspects of IT and security for the organization. I am leading a total transformation of financial systems, establishing an enterprise data warehouse and analytics environment, consolidating policy administration systems, and introducing new technologies to increase automation, analytics, and development operations. I am also implementing an IT operating model transformation, which involves streamlining business engagement, demand management, tools administration, reconciliation and controls, and release management. My mission is to align IT and security with the strategic goals and vision of BCS Financial, and to deliver solutions that enhance customer satisfaction, operational excellence, and business growth.
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