Wesley Pilkin
Details
Information Systems Technology
Capella University
2018 : 2019
Computer/Information Technology Administration and Management
University of Phoenix
2005 : 2007
Gadsden State Community College
axogen
Cybersecurity Administrator
2018 : 2021
The Southern Bank Company
Network Administrator /Security Analyst
Directed project implementations of hardware and software throughout the global market. Coordinated and delivered 40+ successful implementations and projects annually. Designed and implemented multi facility projects from sales through support with professionalism and a dedication to success. Collaborated and integrated profitable relationships with vendors, partners and distributors. Negotiated with clients regarding budget, deadlines, audits and applied appropriate conflict resolution practices. Developed curriculum and implemented life cycle improvements while increasing project efficiency.
2016 : 2018
Access
IT Director Of Client Services
Rendered leadership acumen to build a skilled Professional Services team from conception to full functionality. Achieved 100's of successful implementations to countless clients in four different countries working alongside of project sponsors. • Developed budgets, created documentation, authored HR procedures and job descriptions, researched and documented network requirements, and evaluated proposed software releases.
2013 : 2016
Access
Manager of Professional Services
Designed and implemented custom programs, projects and workflow processes to accommodate the customers requests. Collaborated and integrated profitable relationships with vendors, partners and distributors. Negotiated with clients regarding budget, time constraints, audits and applied appropriate conflict resolutions practices. Developed curriculum and implemented life cycle improvements using industry best practices while increasing project efficiency. Experience in multiple HIS systems : Meditech (C/S & Magic), EPIC, Cerner, Athena and Mckesson.
2007 : 2013
Access
Senior Implementation Consultant
Skills
Account Management, Agile Methodologies, Biomedical Electronics, Biomedical Engineering, Business Analysis, Business Intelligence, Business Process, Business Process Improvement, Citrix XenDesktop, Client Server Technologies, Cloud Computing, Contract Management, Customer Support, cybersecurty, EDI, Enterprise Software, Healthcare Information Technology, Healthcare Information Technology (HIT), HIPPA, Information Systems, Information Technology, Integration, Internet Protocol (IP), ITIL, Learning Management Systems, Management Information Systems (MIS), MCSE, Microsoft Azure, Microsoft Office, Microsoft SQL Server, MS Project, Network Administration, OFFICE 360, Process Improvement, Product Management, Professional Services, Project Management, SaaS, Salesforce.com, SharePoint Administration, Software Documentation, Software Project Management, Solution Selling, SQL, TEAMWORK Project Management
About
IT Professional with notable success directing a broad range of Information Technology projects and initiatives. Military Veteran with a history of providing leadership with hands on experience in Cybersecurity, networking, workflow, system analysis, help-desk, implementations, customer support and full life cycle project management. Accomplished long and short-range projects including: modification of systems, software, hardware, and networks. An outstanding project and program leader; able to coordinate and direct all phases of projects, implementations and analysis of networking systems. Created, coordinated and implemented information systems in support of new and existing applications software. Developed and provided guidance to the customer with difficult and unexpected problems resulting from new or modified operational information concepts and requirements.
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