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William Bingham, CISSP
Lead Cybersecurity Engineer at Visa Inc.
Castle Rock, CO, United States
Details
Experience:
2014 : Present
Visa Inc.
Information Security Analyst
Served as a CSI contractor subcontracted to Visa, Inc. supporting Unix Information Security and Access Management functions.
2013 : 2014
Consultant Specialists, Inc. (CSI)
Information Security Administrator
Directed patching and remediation team activities across multiple commercial accounts. Worked with customer and administration team leads / management to maintain a successful business controls audit posture for multiple commercial accounts.
• Achieved satisfactory ratings in 100% of Business Controls Review (BCR), Key Controls over Operations (KCO) and Sarbanes-Oxley (SOX) audits by representing admin teams and coordinating data to achieve 100% On-Time delivery of requests.
• Increased customer satisfaction by consistently developing and maintain excellent working relationships with account management and customers.
• Ensured that 100% of security issues were addressed per Service Level Agreements (SLA’s) by coordinating health checking and patching activities across multiple system administration teams.
2004 : 2012
IBM
Delivery Compliance Administrator | Account Security Focal
Provided work direction and coordination to a team of 12 – 15 system administrators and acted as first point of escalation for any issues that arose. Performed patching on and troubleshooting of issues on HP-UX, AIX, Linux and Solaris servers.
• Met audit obligations ahead of schedule and increased customer satisfaction by updating, testing and implementing log rotation shell scripts in the AIX & Solaris environment.
• Achieved considerable savings in customer support costs and increased customer satisfaction by coordinating and acting as focal for a DASD refresh effort on Wintel and UNIX servers, by coordinating the switching of pager services for the team and by coordinating the gathering of licensing information to identify non-essential software.
• Led a team to meet 100% of SLA targets by developing spreadsheets to assign and track team assignments in addition to track vacation requests, ensuring that a primary or secondary admin was available at all times.
2002 : 2004
IBM
Unix Administrator | Team Lead
Managed 2 teams of technical professionals supporting facilities in Denver, CO and Rosemont, IL. One team performed system administration work on UNIX / Intel platforms. The second performed enterprise performance monitoring and capacity planning.
• Increased productivity and job satisfaction by developing and maintaining excellent working relationships with department managers and staff.
2000 : 2002
Galileo International
Manager, Open Systems Corporate Administration
Visa Inc.
Information Security Analyst
Served as a CSI contractor subcontracted to Visa, Inc. supporting Unix Information Security and Access Management functions.
2013 : 2014
Consultant Specialists, Inc. (CSI)
Information Security Administrator
Directed patching and remediation team activities across multiple commercial accounts. Worked with customer and administration team leads / management to maintain a successful business controls audit posture for multiple commercial accounts.
• Achieved satisfactory ratings in 100% of Business Controls Review (BCR), Key Controls over Operations (KCO) and Sarbanes-Oxley (SOX) audits by representing admin teams and coordinating data to achieve 100% On-Time delivery of requests.
• Increased customer satisfaction by consistently developing and maintain excellent working relationships with account management and customers.
• Ensured that 100% of security issues were addressed per Service Level Agreements (SLA’s) by coordinating health checking and patching activities across multiple system administration teams.
2004 : 2012
IBM
Delivery Compliance Administrator | Account Security Focal
Provided work direction and coordination to a team of 12 – 15 system administrators and acted as first point of escalation for any issues that arose. Performed patching on and troubleshooting of issues on HP-UX, AIX, Linux and Solaris servers.
• Met audit obligations ahead of schedule and increased customer satisfaction by updating, testing and implementing log rotation shell scripts in the AIX & Solaris environment.
• Achieved considerable savings in customer support costs and increased customer satisfaction by coordinating and acting as focal for a DASD refresh effort on Wintel and UNIX servers, by coordinating the switching of pager services for the team and by coordinating the gathering of licensing information to identify non-essential software.
• Led a team to meet 100% of SLA targets by developing spreadsheets to assign and track team assignments in addition to track vacation requests, ensuring that a primary or secondary admin was available at all times.
2002 : 2004
IBM
Unix Administrator | Team Lead
Managed 2 teams of technical professionals supporting facilities in Denver, CO and Rosemont, IL. One team performed system administration work on UNIX / Intel platforms. The second performed enterprise performance monitoring and capacity planning.
• Increased productivity and job satisfaction by developing and maintaining excellent working relationships with department managers and staff.
2000 : 2002
Galileo International
Manager, Open Systems Corporate Administration
Company:
Visa Inc.
About
Results driven IT Security Professional with proven success coordinating multiple teams to consistently achieve successful business controls. Expertise in automation, documentation and process improvement. Key strengths in leadership, scheduling and coordination. Self managed with a background in UNIX administration and management. Proven ability to multitask, complete work accurately and on time and increase customer satisfaction.
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