Willis Clingaman

Details

Skills

Agile Methodologies, Business Analysis, Business Process Improvement, Data Analysis, Databases, Data Warehousing, Disaster Recovery, Enterprise Architecture, IBM Mainframe, Integration, ITIL, IT Operations, PMP, Process Improvement, Red Hat Linux, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, SOA, Software Development, Software Project Management, SQL, Telecommunications, Testing, Unix, Vendor Management, Visio, Windows Server

About

I am a passionate, cross-functional, results-driven IT professional with progressive experience in security, production application support, testing, and development which have allowed me to be consistently faced with new and exciting challenges.



Began my career as a software developer and have since held various responsibilities with recent emphasis in supporting critical production applications and security across mainframe and server platforms within the enterprise landscape of Fortune 50 companies. Experience with business requirements, development, testing, deployment, production support, data integrity, and security to ensure systems, processes, and data are secure, compliant, and functioning properly in production. Experience, continuous learning, and being a global team player has allowed me and my teams to be innovative with solutions to drive the business and resolve issues which may have significant impacts on our customers, our business, and our shareholders.



Provide IAM Governance for MetLife's Linux, Unix, and mainframe servers across the global enterprise landscape to mitigate risks by ensuring these platforms are secure and compliant with policies, standards and proper controls.



Provided exceptional overall IT production support for various applications which have included some of Verizon’s largest and complex critical order entry and billing enterprise applications residing on IBM mainframe and Unix/Linux/Windows platforms with DB2 and Oracle databases.



Production Support and Security comes with great responsibility and a sense of purpose preventing and resolving a wide variety of issues and assisting all involved parties with successful outcomes impacting our customers, business, and shareholders.



Technical Skills –

● Unix, Linux, Splunk, Excel, Oracle, Shell Scripting, Oracle SQL Developer, Toad for Oracle, CSGI SingleView Billing Application, SOAP API, Informatica

● IBM Mainframe, COBOL, Software AG Natural, ADABAS, JCL, DB2, BMC for DB2, Platinum for DB2, QMF, SQL, SPUFI, SAS, MVS, ISPF, File-Aid, Panvalet, Endevor, MFT, SYNCSORT, ICETOOL, IOF, SDSF, Vanguard

● Quality Center, Remedy, and ServiceNow Service Management Tools

● Familiarity with ITIL, ITSM, DevOps, Cloud Computing, LogStash, Kibana, Jira, Confluence

● Identity and Access Management (IAM) Governance, SOX, SSAE18, SAFe Agile

● Certified SAFe® 5 Practitioner

● CCSK Certified

● AWS Certified Solutions Architect

● Azure Fundamentals Certified (AZ-900)