Yong Yim
Details
• Collate and update onsite and offsite libraries of all critical recovery and continuity documentation
• Periodic audit and review of all account-based access permissions and usage stats; recommendations to maintain an ‘only what is needed’ footprint
• Assure maintenance oversight for the Sustainable Planner (Emergency Management/Business Continuity/Disaster Recovery/Incident Response) platforms; this includes system baseline, support documentation, backup request forms, system upgrades, and update communications.
• Maintain Criticality Assessment revisioning for all tier assignments in IR/DR documentation for each applicable service and system
• Review, research, and report critical incident alert notifications to present lessons learned, observations, and recommendations for preemptive and forensic IT investigative events.
• Develop and maintain technology change management processes
• Assist in the review and oversight of IT project request submissions to ensure proper guidelines are in place and followed for best practice and security
2022 : Present
Huckabee
Information Security Analyst
• Manages and monitors all installed systems and infrastructure for the organization to comply with company guidelines or SOP (standard operating procedure).
• Installs, configures, and tests operating systems, application software, and system management tools.
• Ensures the highest level of systems and infrastructure availability.
• Evaluates the existing systems and provide technical direction to IT support staff.
• Plans and implements system automation as required for better efficiency.
2021 : 2022
Womack Machine Supply
Systems Engineer
As an Infrastructure Analyst for Huckabee, primary duties include :
• Acts as support specialist for server, router and switching infrastructure support.
• Monitors network infrastructure for performance and availability.
• Supervises and participates in the implementation of technologies and platforms supporting a complex company infrastructure.
• Serves as one of the primary points of contact for telecommunication carriers and service providers and coordinate circuit design, provisioning, installation and troubleshooting.
• Assists with planning and implementing systems and network integrations
• Help document the design, operation and troubleshooting of technology platforms and procedures.
• Works on projects as assigned – acts as SME for projects involving network and client/server touchpoints.
• Act as a mentor for both the other Analysts and Systems Admin.
2017 : 2021
Huckabee
Infrastructure Analyst
As a Desktop Support Analyst for Huckabee, primary duties included :
• Provide exceptional support to our internal customers in all of our offices
• Manage requests with via internal ticketing system
• Troubleshoot and resolve issues with client hardware : Desktops, laptops, tablets, printers, etc...
• Troubleshoot and resolve issues with internal software
• Install and configure hardware and software
• Build and manage client hardware images
• Provide documentation for our internal knowledge base
• Asset tracking and management
2014 : 2017
Huckabee
Desktop Support Analyst
Maintain POS terminals, troubleshoot PC hardware and software, audio and video equipment, and provide customer service to employees and guests.
2012 : 2014
Six Flags
IS Support Technician
About
With over ten years of experience in information technology, I am passionate about safeguarding digital assets and mitigating cyber threats for Huckabee, an engineering and architecture firm. As an Information Security Analyst, I coordinate testing, reporting, and remediation of security vulnerabilities, maintain critical recovery and continuity documentation, and audit and review access permissions and usage stats.
I have a proven track record in designing and implementing comprehensive security measures to protect sensitive data and maintain regulatory compliance. I also engage in risk assessments, develop incident response plans, and provide security awareness training to foster a culture of cyber resilience. I have a strong expertise in network security, vulnerability management, and security infrastructure deployment. I am dedicated to staying ahead of emerging threats and continuously improving security practices. I seek new challenges to apply my knowledge and expertise in enhancing organizations' security posture. Let's connect and collaborate to build a secure digital future.
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